[otrs] Help fresh installation of OTRS 5

2016-01-04 Thread milind . tailor
Hii,

I am trying to install otrs 5 on opensuse, i have configured it. but when 
i try to browse localhost/otrs/installer.pl 

I get forbidden message you dont have access to 
localhost/otrs/installer.pl on this server

Best Regards 
Milind Tailor

Information Technology
MOL-IPS India, Mumbai Centre
Work : + 91 22 42478445
Website : http://www.molpower.com 

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Re: [otrs] Help fresh installation of OTRS 5

2016-01-04 Thread LQ Marshall
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org]

Sent: Monday, January 4, 2016 4:44 AM
Subject: [otrs] Help fresh installation of OTRS 5


I am trying to install otrs 5 on opensuse, i have configured it. but when i
try to browse localhost/otrs/installer.pl 

I get forbidden message you dont have access to localhost/otrs/installer.pl
on this server 

  _  

 

Hum.

Shot in the dark -- Folder/File permissions . SELinux configuration? More
details would be useful.

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[otrs] Undo Required Lock

2016-01-04 Thread Saunders, Eric
I would like to enable Required Lock on one of my Activity Dialogs. However, 
when I do opening the dialog locks the ticket and sets the Owner as expected, 
but if I click "Undo & close window" in the dialog window I get an Insufficient 
Rights error. The user has full rw access to the queue in which the ticket is 
located and the System Log generates no errors.

CentOS 6.x
OTRS 4.0.13

Appreciate any assistance.

+Eric
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Re: [otrs] Help fresh installation of OTRS 5

2016-01-04 Thread milind . tailor
Dear Marshall,

Thanks for the reponse sorry but i am very new to Linux and otrs, kindly 
advise if i can share any file which would be helpful for investigation.

Opensuse 13.2


Best Regards
Milind Tailor

Information Technology
MOL-IPS India, Mumbai Centre
Work : + 91 22 42478445
Website : http://www.molpower.com 





From:   "LQ Marshall" 
To: "'User questions and discussions about OTRS.'" , 
Date:   05-01-2016 03:39
Subject:Re: [otrs] Help fresh installation of OTRS 5
Sent by:otrs-boun...@otrs.org



From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org]
Sent: Monday, January 4, 2016 4:44 AM
Subject: [otrs] Help fresh installation of OTRS 5

I am trying to install otrs 5 on opensuse, i have configured it. but when 
i try to browse localhost/otrs/installer.pl 

I get forbidden message you dont have access to 
localhost/otrs/installer.pl on this server 

 
Hum…
Shot in the dark -- Folder/File permissions … SELinux configuration? More 
details would be useful.
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OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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