[otrs] Help fresh installation of OTRS 5
Hii, I am trying to install otrs 5 on opensuse, i have configured it. but when i try to browse localhost/otrs/installer.pl I get forbidden message you dont have access to localhost/otrs/installer.pl on this server Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centre Work : + 91 22 42478445 Website : http://www.molpower.com - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Help fresh installation of OTRS 5
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Sent: Monday, January 4, 2016 4:44 AM Subject: [otrs] Help fresh installation of OTRS 5 I am trying to install otrs 5 on opensuse, i have configured it. but when i try to browse localhost/otrs/installer.pl I get forbidden message you dont have access to localhost/otrs/installer.pl on this server _ Hum. Shot in the dark -- Folder/File permissions . SELinux configuration? More details would be useful. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] Undo Required Lock
I would like to enable Required Lock on one of my Activity Dialogs. However, when I do opening the dialog locks the ticket and sets the Owner as expected, but if I click "Undo & close window" in the dialog window I get an Insufficient Rights error. The user has full rw access to the queue in which the ticket is located and the System Log generates no errors. CentOS 6.x OTRS 4.0.13 Appreciate any assistance. +Eric - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Help fresh installation of OTRS 5
Dear Marshall, Thanks for the reponse sorry but i am very new to Linux and otrs, kindly advise if i can share any file which would be helpful for investigation. Opensuse 13.2 Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centre Work : + 91 22 42478445 Website : http://www.molpower.com From: "LQ Marshall" To: "'User questions and discussions about OTRS.'" , Date: 05-01-2016 03:39 Subject:Re: [otrs] Help fresh installation of OTRS 5 Sent by:otrs-boun...@otrs.org From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Sent: Monday, January 4, 2016 4:44 AM Subject: [otrs] Help fresh installation of OTRS 5 I am trying to install otrs 5 on opensuse, i have configured it. but when i try to browse localhost/otrs/installer.pl I get forbidden message you dont have access to localhost/otrs/installer.pl on this server Hum… Shot in the dark -- Folder/File permissions … SELinux configuration? More details would be useful. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs