Re: [otrs] Upgrading from 3.1.21 to 3.3.10

2014-11-22 Thread Muhammad El-Sergani 
Thanks Renee.

Thanks
//M

Sent from my Galaxy Note
On Nov 19, 2014 1:19 PM, "Renee B"  wrote:

> Hi,
>
> On 19.11.2014 12:14, Muhammad El-Sergani wrote:
> > Hello everyone,
> >
> > We wanted to upgrade our 3.1.21 to 3.3.10.
> > Any intermediate upgrades required first?
>
> Yes, you have to upgrade to 3.2.latest first (where latest is 16 at the
> moment).
>
> - Renée
>
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Re: [otrs] Upgrading from 3.1.21 to 3.3.10

2014-11-22 Thread Dominik George 
Hi,

>> We wanted to upgrade our 3.1.21 to 3.3.10.
>> Any intermediate upgrades required first?
> 
> Yes, you have to upgrade to 3.2.latest first (where latest is 16 at the
> moment).

It is actually suffucient to apply the database upgrades in order.

I upgrade from an old largely unmaintained Debian wheezy package to
Debain jessie recently. I upgraded the package using apt, then grabbed
the upgrade *.sql from the 3.2 package, applied that, and then applied
the upgrade SQL from 3.3.

You do not need to double-upgrade the whole installation.

Cheers,
Nik


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