It's an expensive license to maintain and JoJo mentioned on the forums that
OTRS.com will not maintain it.
On Mon, Oct 20, 2014 at 2:54 AM, Sander Goudswaard <
s.goudswa...@westerscheldetunnel.nl> wrote:
> All,
>
>
> I was trying to add my vote to Gerald’s idea on changing note types from
> external to internal, but receive a message that the OTRS license has
> expired and all activities have been suspended.
>
>
>
>
> https://otrsteam.ideascale.com/a/dtd/Allow-changing-article-type-after-creation/460357-10369
>
>
>
> Is anyone aware of an alternative, or on the future plans of OTRS with
> Ideascale?
>
>
>
> Regards,
>
> Sander
>
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