[okular] [Bug 446549] New: Digital signature feature confusing for new users
https://bugs.kde.org/show_bug.cgi?id=446549 Bug ID: 446549 Summary: Digital signature feature confusing for new users Product: okular Version: unspecified Platform: Other OS: Linux Status: REPORTED Severity: normal Priority: NOR Component: PDF backend Assignee: okular-devel@kde.org Reporter: kde-b...@nicoweio.33mail.com Target Milestone: --- SUMMARY The "LTT Linux Daily Driver Challenge, Part 3" (https://www.youtube.com/watch?v=TtsglXhbxno&t=281s) showed Linus trying to "sign" a PDF. He failed to do it in 15 minutes, because he tried setting up a signing certificate, when all he wanted was an image of a signature. In the long run, I would like Okular to support the latter feature (see https://bugs.kde.org/show_bug.cgi?id=315930), but for now we can help new users understand that "Digitally sign…" is probably not what they were looking for. STEPS TO REPRODUCE 0. Suppose you don't know the difference between a cryptographic signature and superimposing an image of a signature. There should be no signing certificates installed. 1. Navigate to Extras → Digitally sign… 2. Create a boundary 3. Receive the error message "There are no available signing certificates". Open the linked section of the manual. OBSERVED RESULT - Only after the user provides a boundary, Okular gives the error "There are no available signing certificates". - The linked section of the docs does not clarify the difference between a cryptographic signature and superimposing an image of a signature. EXPECTED RESULT - If there are no certificates available, Okular does not ask the user to draw a boundary in the first place. - The error message and/or the documentation explain what a digital (cryptographic) signature is and/or how adding an image of a signature is not possible yet (AFAIK). -- You are receiving this mail because: You are the assignee for the bug.
[okular] [Bug 446549] Digital signature feature confusing for new users
https://bugs.kde.org/show_bug.cgi?id=446549 Nicolai Weitkemper changed: What|Removed |Added CC||kde-b...@nicoweio.33mail.co ||m -- You are receiving this mail because: You are the assignee for the bug.
[okular] [Bug 446127] Scrolling up on scaling dropdown decreases percent value
https://bugs.kde.org/show_bug.cgi?id=446127 Nicolai Weitkemper changed: What|Removed |Added CC||kde-b...@nicoweio.33mail.co ||m -- You are receiving this mail because: You are the assignee for the bug.
[okular] [Bug 446549] Digital signature feature confusing for new users
https://bugs.kde.org/show_bug.cgi?id=446549 Albert Astals Cid changed: What|Removed |Added CC||aa...@kde.org --- Comment #1 from Albert Astals Cid --- Digital signature is a very clearly defined term https://en.wikipedia.org/wiki/Digital_signature I don't feel it's our responsibility to tech people what clearly defined things mean. Should we teach them what "File" means? What "Save" means? Where do you draw the line? I mean the documentation says says "Adding Digital Signatures" and "To be able to sign a document you need to have a proper PKCS signing certificate available on your system. " what is more clear than we're speaking about a "cryptographic" signature than that. If you don't know what PKCS means either, then wikipedia it again "In cryptography, PKCS stands for 'Public Key Cryptography Standards'" -- You are receiving this mail because: You are the assignee for the bug.
[okular] [Bug 446549] Digital signature feature confusing for new users
https://bugs.kde.org/show_bug.cgi?id=446549 Oliver Sander changed: What|Removed |Added CC||oliver.san...@tu-dresden.de --- Comment #2 from Oliver Sander --- Albert, by and large I agree with you. However, I think Nicolai's suggestion to grey out the 'digitally sign' menu entry when there are no certificates is worth considering. -- You are receiving this mail because: You are the assignee for the bug.
[okular] [Bug 446549] Digital signature feature confusing for new users
https://bugs.kde.org/show_bug.cgi?id=446549 --- Comment #3 from Albert Astals Cid --- Having a disabed menu entry with virtually no way to enable it or indication on how to do it, it's usually bad UI. I agree with giving directly the "you have no certificates" warning directly instead of before asking to draw the area, that makes total sense. -- You are receiving this mail because: You are the assignee for the bug.
[okular] [Bug 446549] Digital signature feature confusing for new users
https://bugs.kde.org/show_bug.cgi?id=446549 Nate Graham changed: What|Removed |Added Status|REPORTED|CONFIRMED CC||n...@kde.org Ever confirmed|0 |1 --- Comment #4 from Nate Graham --- We already do disable the menu item when no certificates are present; I have none the the menu item is disabled for me. However cryptography and digital signatures are advanced topics not suitable for new users (who are mentioned in the title of the bug report. Pretty much all normal people I know have no use for actual digital signing; what they want instead is the ability to put a picture of their handwritten signature on a PDF document so that they can upload it to some website. This is a real need that real people have. I have personally had this need many times when dealing with government documents, bank documents, hospital documents, and employment contracts. Many people I know have had this need many times for similar things. In no cases would a cryptographic digital signature have sufficed in its stead. When the Okular signing feature was first being developed, I remember recommending that the menu item in question always be enabled and when you click on it, a dialog box asks you something like: "Do you want to cryptographically sign this document, or stamp a picture of your handwritten signature?" [Cryptographically sign] [Stamp handwritten signature] And if you choose "Cryptographically sign", then it goes through the current UI. If you choose "Stamp handwritten signature", then it would take you through a new UI that would take you through that process instead. I still think that would be a good idea. -- You are receiving this mail because: You are the assignee for the bug.
[okular] [Bug 445883] Okular crashes when trying to save a documents on a CIFS-backed mount
https://bugs.kde.org/show_bug.cgi?id=445883 --- Comment #4 from Bug Janitor Service --- Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! -- You are receiving this mail because: You are the assignee for the bug.
