Netsurf and the Mantis bug tracker

2014-02-08 Thread Brian Jordan
Yesterday I successfully submitted a bug report, but only at the second
attempt because of what I suspect is a failing in Netsurf.

I carefully completed the form on the Mantis site and submitted it,
Mantis responded with an page indicating that the information I had
supplied about the CI build was incorrect and that I should use my
browser's back button to return to the form and correct the error. This I
did only to be presented with a totally blank page from which to submit
my report. Fortunately I had had the foresight to compose the report in
Zap so didn't have the frustration of typing it all again so I completed
the form and ensured the build information was correct and it was
successfully submitted.

I felt this apparent failing should be added to the bug tracker and, in
the interest of reporting the issue accurately, decided to recreate the
problem. I therefore wrote a report, leaving the CI build information
blank, and submitted it expecting the failure message to be displayed so
that I could perhaps enhance the report with more detail. Nope! The
report was accepted.

I could try repeating the process with variations on the build
information until I got a failure but fear that I might submit a string
of meaningless reports in the process with the result of irritating the
developers and making a total  of myself.

I'm not sure what to do now other than suggest that, if you are sending a
bug report using NetSurf, you compose it in a text editor nd save it
before you hit the submit report button.

-- 
__

Brian Jordan
>From somewhere in North Hampshire. England. UK.
__


---
This email is free from viruses and malware because avast! Antivirus protection 
is active.
http://www.avast.com




Re: Netsurf and the Mantis bug tracker

2014-02-08 Thread Chris Young
On Sat, 08 Feb 2014 11:29:14 + (GMT), Brian Jordan wrote:

> I carefully completed the form on the Mantis site and submitted it,
> Mantis responded with an page indicating that the information I had
> supplied about the CI build was incorrect and that I should use my
> browser's back button to return to the form and correct the error. This I
> did only to be presented with a totally blank page from which to submit
> my report. Fortunately I had had the foresight to compose the report in
> Zap so didn't have the frustration of typing it all again so I completed
> the form and ensured the build information was correct and it was
> successfully submitted.

I'm not sure that is a bug, but more a feature request.  It is easily
reproduced by searching for something using Google, and then pressing
back after the search results are displayed.  The previous page
displays, but without the previous search term pre-filled.

You would also have seen the same effect had you clicked back after
submitting your bug report.

Chris



Re: Netsurf and the Mantis bug tracker

2014-02-08 Thread Brian Jordan
In article
,
   Chris Young  wrote:
> On Sat, 08 Feb 2014 11:29:14 + (GMT), Brian Jordan wrote:

[Snip my description of perceived problem]

> I'm not sure that is a bug, but more a feature request.  It is easily
> reproduced by searching for something using Google, and then pressing
> back after the search results are displayed.  The previous page
> displays, but without the previous search term pre-filled.

So it does! I have been using NetSurf since it was a boy and have never
before come across this feature or lack thereof. I imagine people
submitting bug reports will be using NetSurf is there a case for making
the error trapping a little less harsh particularly as logfiles contain
build information?

Meanwhile I reiterate that it's a good idea to compose and save reports
off-line to avoid this frustration.

-- 
_

Brian Jordan
Virtual RPC-AdjustSA on Windows 8.1 Pro
RISC OS 6.20
_


---
This email is free from viruses and malware because avast! Antivirus protection 
is active.
http://www.avast.com