Facebook Geo Routing Issues

2016-11-16 Thread John Cenile
Hello,

Does anybody have a contact I could use at Facebook to get a routing issue
resolved?

Some of our networks are being routed to Miami, rather than using the much
closer PoP of Sydney, and it's obviously causing significant performance
issues when browsing Facebook.


Amazon - Wrong website location

2015-12-07 Thread John Cenile
Hello,

Amazon's website is currently suggesting Amazon India, rather than Amazon
USA. So I'm guessing whatever GeoIP database they're using is out of date,
but I have updated as many public GeoIP databases I could find.

I have emailed their noc@ email address multiple times, but have not heard
back from them.

Does anyone know where I can fix this up, or who I can contact to resolve
this?


Amazon - Detecting wrong location

2015-12-13 Thread John Cenile
Hello,

Amazon's website is currently suggesting Amazon India, rather than Amazon
USA. So I'm guessing whatever GeoIP database they're using is out of date,
but I have updated as many public GeoIP databases I could find.

I have emailed their noc@ email address multiple times, but have not heard
back from them.

Does anyone know where I can fix this up, or who I can contact to resolve
this?