Apple Geolocation contact?

[J.R. Raith]

Hi All,

I have a laboratory in my department which thinks it's in central Russia 
when using Apple Maps on macOS and iOS devices. (I've also seen it in 
Google Maps on macOS, which I assume is GMaps getting its location from 
the OS). The lab has also reported Bhutan, Malta, and the equally exotic 
Ohio. This room is a shielded from GPS and cellular signals, but may 
pick up neighboring Access Points. Step outside of that specific room 
and you're back in Colorado.


Phones and laptops keep setting their timezone wildly wrong and we're 
having graduate students and faculty missing classes/meetings.


I've tried swapping out the Access Point in the lab. I've tried dropping 
a pin in Apple Maps and reporting the location as incorrect, repeatedly 
and with separate devices.


I started looking at geolocatemuch, but I'm not sure that's the problem 
in this instance. The NAT IP we come from shows proper location in 
infosniper.


I'd love to chat with an Apple person about how to solve it.

Wish I could get frequent flyer miles for this...

Thanks,
J.R. Raith
_
Network Administration & Desktop Support
JILA Computing - University of Colorado, Boulder

Re: Apple Geolocation contact?

[J.R. Raith]

Thanks for mentioning that -- we weren't, but are now. My test Mac still 
thinks we're in a different timezone though. The journey continues...


Thanks again!
J.R.

Network Administration & Desktop Support
JILA Computing - University of Colorado, Boulder

On 2024-08-29 13:12, Brandon Martin wrote:

On 8/28/24 19:40, J.R. Raith wrote:
Phones and laptops keep setting their timezone wildly wrong and we're 
having graduate students and faculty missing classes/meetings.


Not that I'd trust MacOS or especially iOS to honor it in all
circumstances, but I assume you're sending the timezone option via
your DHCP servers?

--
Brandon Martin