Re: [mailop] QQ form submission question

[Vick Khera]

My experience with qq in any way shape or form trying to contact their
postmaster is black hole. But I haven't tried in at least a year.
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Re: [mailop] AWeber DKIM

[Vick Khera]

On Thu, Mar 30, 2017 at 8:20 PM, Dave Warren  wrote:

> I'm feeling like the rep has absolutely no idea what DKIM is or how it
> works. As I don't have access to an AWeber account, can anyone tell me
> what (if any) support they have for SPF or DKIM signing?
>
> It's a small enough client that it should be relatively harmless to
> relax their DMARC policy, but I feel like this just kicks the proverbial
> can down the road a bit.
>

Or you can recommend switching ESPs to one that does understand and has
solutions for DMARC policies that are not just "notify".
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Re: [mailop] AWeber DKIM

[Mohammed Ahmed]

Getting in touch with Dave off the list.

On Thu, Mar 30, 2017 at 8:20 PM, Dave Warren  wrote:

> Howdy! We push a DMARC reject policy for our clients unless they have a
> need to do otherwise, especially for new projects/domains, so that we
> can proactively help clients move toward authenticating all mail as they
> add external services rather than building an ongoing technical debt of
> unknown senders.
>
> One of my customers has signed up with AWeber, but AWeber won't let her
> use an address at her domain citing the DMARC reject policy. This seemed
> like a good thing initially as it means they're at least aware of DMARC,
> but she wasn't able to find anything about DKIM in her control panel and
> when she opened a ticket asking how to set up DKIM she got back is "We
> do not provide a DKIM record for you, as all mail is sent from our
> servers.  Any emails sent from your AWeber account are not sent from
> your servers directly."
>
> I'm feeling like the rep has absolutely no idea what DKIM is or how it
> works. As I don't have access to an AWeber account, can anyone tell me
> what (if any) support they have for SPF or DKIM signing?
>
> It's a small enough client that it should be relatively harmless to
> relax their DMARC policy, but I feel like this just kicks the proverbial
> can down the road a bit.
>
> Feel free to respond on- or off-list as appropriate if you can point me
> in the right direction here.
>
>
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-- 

Thanks,


AWeber - Mohammed Ahmed

mohamm...@aweber.com
Voted #1 among 25 Leading Email Service Providers 2016 - PC Magazine

…And We're Hiring!

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Re: [mailop] QQ form submission question

[Mohammed Ahmed]

Josh,

I tried before and getting this pop up below after that captcha.  No luck
here either :-(

[image: Inline image 1]

On Thu, Mar 30, 2017 at 4:29 PM, Josh Nason  wrote:

> Has anyone had any success submitting an inquiry at the following site for
> QQ postmaster inquiries? The captcha keeps failing, so I'm assuming it may
> simply not work anymore.
>
> http://mail.qq.com/feedback_enterprise.html
>
> Thanks.
>
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-- 

Thanks,


AWeber - Mohammed Ahmed

mohamm...@aweber.com
Voted #1 among 25 Leading Email Service Providers 2016 - PC Magazine

…And We're Hiring!

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Re: [mailop] AWeber DKIM

[Dave Warren]

On Fri, Mar 31, 2017, at 05:15, Vick Khera wrote:

> 

> On Thu, Mar 30, 2017 at 8:20 PM, Dave Warren
>  wrote:
>> I'm feeling like the rep has absolutely no idea what DKIM is
>> or how it
>> works. As I don't have access to an AWeber account, can anyone
>> tell me
>> what (if any) support they have for SPF or DKIM signing?

>> 

>> It's a small enough client that it should be relatively harmless to

>> relax their DMARC policy, but I feel like this just kicks the
>> proverbial
>> can down the road a bit.

> 

> Or you can recommend switching ESPs to one that does understand and
> has solutions for DMARC policies that are not just "notify".


Yeah, Mohammed was kind enough to reach out but I've ruled out that it's
not a communications difficulty between the client and myself, the
latest response indicates they don't offer static IPs for each client
therefore they don't offer DKIM (?!?).


They clearly have no understanding of how DKIM works, so a strong DMARC
policy is unlikely to be successful. Luckily it seems the client is open
to finding a different vendor, so her quest continues.


Thanks all.


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[mailop] SendGrid, can you alert intuit customer regarding sending their invoices?

[Spam Auditor]

From: "Customer Name" 

host notification.intuit.com
(No A or MX Records)

This will quickly get their messages marked as spam..

(NOTE: These are valid invoices, I am sure their customers want them delivered)

(Seemed like an appropriate post for the list on a Friday, and a reminder to 
other ESPs)


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Re: [mailop] SendGrid, can you alert intuit customer regarding sending their invoices?

[Luke Martinez via mailop]

Replied.

On Fri, Mar 31, 2017 at 6:54 PM, Spam Auditor 
wrote:

> From: "Customer Name" 
>
> host notification.intuit.com
> (No A or MX Records)
>
> This will quickly get their messages marked as spam..
>
> (NOTE: These are valid invoices, I am sure their customers want them
> delivered)
>
> (Seemed like an appropriate post for the list on a Friday, and a reminder
> to other ESPs)
>
>
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-- 

Luke Martinez
Team Lead | Email Delivery
520.400.5693
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