[MlMt] Length of Paid Mode for existing patrons

[Randy Abbott]

I've been a patron for several years (since 2019, I believe), but 
MailMate states that my paid status will only lasts for 189 days.  Is 
that correct?___
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Re: [MlMt] Length of Paid Mode for existing patrons

[Benny Kjær Nielsen]

On 24 Dec 2024, at 4:27, Randy Abbott wrote:

I've been a patron for several years (since 2019, I believe), but 
MailMate states that my paid status will only lasts for 189 days.  Is 
that correct?


I'm glad you ask! The answer is yes, but I'd like to explain why and I'm 
also open to changing it.


The new payment model for MailMate is subscription only. It is 
completely equivalent to being a patron and existing patrons do not have 
to do anything. It'll work just as if having a subscription.


A payment of $10 equals approximately 3 months of “Paid Mode”. That 
is, a user starting a subscription today will only get 3 months of 
“Paid Mode” if the subscription is cancelled. They will se something 
like 90 days left when initially adding the license key to MailMate.


For older license keys, I have these rules: MailMate will stay in 
“Paid Mode” until 1 July 2025 or 2 years after the original purchase 
date. Whatever comes last. Someone buying a license key 3 days ago will 
see something like 730 days left.


Now, your case. Your license key is old which means, at a minimum, 
MailMate will stay in the paid mode until 1 July 2025. You are also a 
patron, but although MailMate does take these payments into account, 
they have been added to the time since the original purchase date. When 
paying $10 this doesn't give you anything extra while someone having 
paid $20 or more would likely see a large value for “days left”.


I'd like to give some kind of reward to $10 patrons, but I haven't 
decided how. I can do it server-side though and I have 189 days to do 
so. It might also depend on how the subscription model is received in 
general.


---

For me, it's mainly about what the user thinks is fair -- and on a case 
by case basis I might do different things for different users. I'm just 
trying to find the right balance for the overall approach. Two things to 
keep in mind:


* I stopped my primary income 2 days ago (license key sales at $50).
* The difference between “Paid Mode” and “Free Mode” is minimal. 
The end of paid mode does not mean the end of using MailMate.


I hope that clears up things a bit.

--
Benny
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Re: [MlMt] "Support Mode" wording

[Benny Kjær Nielsen]

On 23 Dec 2024, at 7:33, Benny Kjær Nielsen wrote:

> On 23 Dec 2024, at 1:40, Randall Gellens wrote:
>
>> To me, as a native English speaker, "Support Mode" sounds like a generic 
>> term rather than the specific mode of the user, which is why I suggested 
>> that you might consider using "Supporter" or "Subscriber" instead. Perhaps 
>> "Paid Mode" might be good, as it might align better with Trial and Free 
>> modes.
>
> I think I like the latter better. I'll give it some thought.

Ok, I thought about it ;) The homepage has been updated and a new beta 
released. I've also hidden the “Paid Mode” button by default unless it's less 
than 3 days from switching to “Free Mode”.

If someone likes the button, it can still be explicitly enabled in the 
“MailMate > Registration” menu ;)

I won't be working full time the next few days – but I'll naturally try to 
handle any serious issues reported.

-- 
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Re: [MlMt] "Support Mode" wording

[Benny Kjær Nielsen]

On 23 Dec 2024, at 12:20, Charlie Clark wrote:

> On 23 Dec 2024, at 9:37, Benny Kjær Nielsen wrote:
>
>> I won't be working full time the next few days – but I'll naturally try to 
>> handle any serious issues reported.
>
> A great time to release any new version of your software! ;-)

I've actually done it before. It has the advantage that serious issues will 
have less of an impact if most people are not working ;) (Autoupdating an email 
client can be an awful interruption for users in the middle of a workday.)

We'll see if I regret it, but so far it's ok.

-- 
Benny
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Re: [MlMt] Save all settings to recall later

[Michael Nietzold]

Can you explain your use case?

What you like to do?

Maybe then more solutions arise with this background information.


On 16 Nov 2024, at 13:57, vinod subramanian wrote:

> Save all settings to recall later if required…
>
> Is this possible?
>
> Thanks in advance…
>
> -vin
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Re: [MlMt] Save all settings to recall later

[vinod subramanian]

With so many settings in Mailmate, if I wanted to have the same on 
another one of my computers like my travel laptop, this would greatly 
help.


Cheers
-vin

vinod subramanian
+91 993 090 3737
https://www.overtoneaudio.in

On 23 Dec 2024, at 19:54, Michael Nietzold wrote:


Can you explain your use case?

What you like to do?

Maybe then more solutions arise with this background information.


On 16 Nov 2024, at 13:57, vinod subramanian wrote:


Save all settings to recall later if required…

Is this possible?

Thanks in advance…

-vin
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Re: [MlMt] "Support Mode" wording

[Charlie Clark]

On 23 Dec 2024, at 9:37, Benny Kjær Nielsen wrote:

> I won't be working full time the next few days – but I'll naturally try to 
> handle any serious issues reported.

A great time to release any new version of your software! ;-)

Trevlig gul!

Charlie

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Sengelsweg 34
Düsseldorf
D- 40489
Tel: +49-203-746000
Mobile: +49-178-782-6226
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Re: [MlMt] 6067 won't open on M1 Max

[John Purnell]

Just as a point of reference, I have the same Mac and have been running MM 
builds up to 6065 on Monterey and Sonoma with no issues. What I have noticed is 
that in the *last while* there has been some delay between launching MM and its 
window appearing (can see its icon in the Dock). I suspected that it was 
phoning home to check for updates which for some reason had become slower, but 
clicking the icon brings it's window to the front. But because I keep MM open 
between reboots it hasn't bothered me.

Do you have some software like Little Snitch preventing the outgoing connection 
as that may be it?


On 2024-12-23, at 10:39 +1300, Ron Olson  wrote:

> Sorry I did not see any message earlier on the list; I just joined as I was
> looking for troubleshooting help for why MM wasn't starting and was not
> even aware there was a mailing list until today.
>
> I did roll back to 6060 and the app doesn't open, neither does 5937. I also
> tried going to 6065 and they all have the same issue: the icon bounces
> until it just gives up and I have to force-quit. Is it possible there was
> some kind of database migration that 6067 does that may or may not have
> occurred?
>
> I'd be happy to troubleshoot anything insofar as I am kind of stuck at
> the moment, using webmail is for the birds when you've used MM. :)
>
> Ron
>
> On Sun, Dec 22, 2024 at 3:26 PM Benny Kjær Nielsen 
> wrote:
>
>> On 22 Dec 2024, at 22:17, Ron Olson wrote:
>>
>> I updated my version of MM to 6067 and suddenly the app won't open at all.
>> I've restarted my computer (M1 Max MacBook Pro) and no amount of Force
>> Quit/Restart gets the app to start at all. I had been using 6065 up until
>> now with no problems. Any suggestions?
>>
>> As I wrote earlier on the list: Users with major issues can always try to
>> go back to the previous beta, MailMate_r5937.tbz
>> , or the
>> latest reasonably stable test release, MailMate_r6060.tbz
>> .
>>
>> Thanks for any help; been a MM subscriber since way back and don't want to
>> use any other map app on my Mac. :)
>>
>> Thanks! If you have time for debugging or the above doesn't work then
>> write me off list via “Help > Send Feedback”.
>>
>> --
>> Benny
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