[Kernel-packages] [Bug 1645505] [NEW] Screen doesn't turn on after suspending
Public bug reported: Ubuntu 16.04, Dell Inspiration 15 5000. After suspending (or lid closed) screen doesn't turn on, only keyboard illumination appears. Computer must be forced to shut down to recover ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-47-generic 4.4.0-47.68 ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24 Uname: Linux 4.4.0-47-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: diego 1921 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 28 20:23:19 2016 HibernationDevice: RESUME=UUID=d623e280-ed6c-4d51-8968-efa57b01434a InstallationDate: Installed on 2016-11-23 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Dell Inc. Inspiron 5567 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-47-generic N/A linux-backports-modules-4.4.0-47-generic N/A linux-firmware1.157.5 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.0 dmi.board.name: 05VRRG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.0:bd07/14/2016:svnDellInc.:pnInspiron5567:pvr:rvnDellInc.:rn05VRRG:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5567 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1645505 Title: Screen doesn't turn on after suspending Status in linux package in Ubuntu: Confirmed Bug description: Ubuntu 16.04, Dell Inspiration 15 5000. After suspending (or lid closed) screen doesn't turn on, only keyboard illumination appears. Computer must be forced to shut down to recover ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-47-generic 4.4.0-47.68 ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24 Uname: Linux 4.4.0-47-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: diego 1921 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 28 20:23:19 2016 HibernationDevice: RESUME=UUID=d623e280-ed6c-4d51-8968-efa57b01434a InstallationDate: Installed on 2016-11-23 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Dell Inc. Inspiron 5567 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-47-generic N/A linux-backports-modules-4.4.0-47-generic N/A linux-firmware1.157.5 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.0 dmi.board.name: 05VRRG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.0:bd07/14/2016:svnDellInc.:pnInspiron5567:pvr:rvnDellInc.:rn05VRRG:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5567 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645505/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1645505] Re: Screen doesn't turn on after suspending
Dear Joseph, this issue started after a new installation (I bought my computer with Windows 10). I'll try the upstream kernel. Regards, Diego Veas On 29/11/16 14:34, Joseph Salisbury wrote: > Did this issue start happening after an update/upgrade? Was there a > prior kernel version where you were not having this particular problem? > > Would it be possible for you to test the latest upstream kernel? Refer > to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest > v4.9 kernel[0]. > > If this bug is fixed in the mainline kernel, please add the following > tag 'kernel-fixed-upstream'. > > If the mainline kernel does not fix this bug, please add the tag: > 'kernel-bug-exists-upstream'. > > Once testing of the upstream kernel is complete, please mark this bug as > "Confirmed". > > > Thanks in advance. > > [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc7 > > ** Changed in: linux (Ubuntu) >Importance: Undecided => Medium > > ** Changed in: linux (Ubuntu) >Status: Confirmed => Incomplete > -- -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1645505 Title: Screen doesn't turn on after suspending Status in linux package in Ubuntu: Incomplete Bug description: Ubuntu 16.04, Dell Inspiration 15 5000. After suspending (or lid closed) screen doesn't turn on, only keyboard illumination appears. Computer must be forced to shut down to recover ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-47-generic 4.4.0-47.68 ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24 Uname: Linux 4.4.0-47-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: diego 1921 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 28 20:23:19 2016 HibernationDevice: RESUME=UUID=d623e280-ed6c-4d51-8968-efa57b01434a InstallationDate: Installed on 2016-11-23 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Dell Inc. Inspiron 5567 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-47-generic N/A linux-backports-modules-4.4.0-47-generic N/A linux-firmware1.157.5 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.0 dmi.board.name: 05VRRG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.0:bd07/14/2016:svnDellInc.:pnInspiron5567:pvr:rvnDellInc.:rn05VRRG:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5567 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645505/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1645505] Re: Screen doesn't turn on after suspending kernel-bug-exists upstream-confirmed
Dear Joseph, I tried with kernel 4.9.0-040900rc7_4.9.0-040900rc7.201611271731_all.deb but bug still exists. Regards, Diego Veas On 29/11/16 14:34, Joseph Salisbury wrote: > Did this issue start happening after an update/upgrade? Was there a > prior kernel version where you were not having this particular problem? > > Would it be possible for you to test the latest upstream kernel? Refer > to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest > v4.9 kernel[0]. > > If this bug is fixed in the mainline kernel, please add the following > tag 'kernel-fixed-upstream'. > > If the mainline kernel does not fix this bug, please add the tag: > 'kernel-bug-exists-upstream'. > > Once testing of the upstream kernel is complete, please mark this bug as > "Confirmed". > > > Thanks in advance. > > [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc7 > > ** Changed in: linux (Ubuntu) >Importance: Undecided => Medium > > ** Changed in: linux (Ubuntu) >Status: Confirmed => Incomplete > -- -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1645505 Title: Screen doesn't turn on after suspending Status in linux package in Ubuntu: Incomplete Bug description: Ubuntu 16.04, Dell Inspiration 15 5000. After suspending (or lid closed) screen doesn't turn on, only keyboard illumination appears. Computer must be forced to shut down to recover ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-47-generic 4.4.0-47.68 ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24 Uname: Linux 4.4.0-47-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: diego 1921 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 28 20:23:19 2016 HibernationDevice: RESUME=UUID=d623e280-ed6c-4d51-8968-efa57b01434a InstallationDate: Installed on 2016-11-23 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Dell Inc. Inspiron 5567 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-47-generic N/A linux-backports-modules-4.4.0-47-generic N/A linux-firmware1.157.5 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.0 dmi.board.name: 05VRRG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.0:bd07/14/2016:svnDellInc.:pnInspiron5567:pvr:rvnDellInc.:rn05VRRG:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5567 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645505/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1645505] Re: Screen doesn't turn on after suspending-SOLVED
I found the solution, I upgraded the bios from 1.0.0 to 1.0.1 (obtained from dell web page) and now,if you suspend manually you can turn it on again. If you close the lid, it suspends until you open it again. Regards, Diego Veas On 02/12/16 20:11, Mario Limonciello wrote: > ** Tags added: kernel-bug-exists-upstream > > ** Changed in: linux (Ubuntu) >Status: Incomplete => Confirmed > -- -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1645505 Title: Screen doesn't turn on after suspending Status in linux package in Ubuntu: Confirmed Bug description: Ubuntu 16.04, Dell Inspiration 15 5000. After suspending (or lid closed) screen doesn't turn on, only keyboard illumination appears. Computer must be forced to shut down to recover ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-47-generic 4.4.0-47.68 ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24 Uname: Linux 4.4.0-47-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: diego 1921 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 28 20:23:19 2016 HibernationDevice: RESUME=UUID=d623e280-ed6c-4d51-8968-efa57b01434a InstallationDate: Installed on 2016-11-23 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Dell Inc. Inspiron 5567 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-47-generic N/A linux-backports-modules-4.4.0-47-generic N/A linux-firmware1.157.5 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.0 dmi.board.name: 05VRRG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.0:bd07/14/2016:svnDellInc.:pnInspiron5567:pvr:rvnDellInc.:rn05VRRG:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5567 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645505/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
