[Kernel-packages] [Bug 1888090] [NEW] Frequent Kernel panic in 5.4.0-40 but not 5.4.0-29 on Gemini Lake cpu and r8169r
Public bug reported: Crashes occur more frequently with heavy network traffic and can happen every 5 minutes to 24+ hours. Stacktrace usually involves TCP. Same behavior on two new motherboards (Asrock J4105M and Asrock J5005-ITX) with different RAM type and brand. All other peripherals removed and changed PSU (still crashed). Enabled kdump and got a dozen dumps, will attach some. Went from 5.4.0-40 to 5.4.0-29 and no crashes at all. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-40-generic 5.4.0-40.44 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 Uname: Linux 5.4.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2403 F pulseaudio CasperMD5CheckResult: pass Date: Sat Jul 18 17:28:40 2020 InstallationDate: Installed on 2020-07-04 (14 days ago) InstallationMedia: Ubuntu-Server 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0781:5571 SanDisk Corp. Cruzer Fit Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/9p, 480M |__ Port 2: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 480M MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcEnviron: TERM=screen PATH=(custom, no user) LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=2ef70f32-e7d2-4fed-992a-6a236076a72f ro crashkernel=512M-:512M PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-40-generic N/A linux-backports-modules-5.4.0-40-generic N/A linux-firmware1.187.1 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.40 dmi.board.name: J5005-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd08/06/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnJ5005-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal ** Attachment added: "Latest kdump running 5.4.0-40" https://bugs.launchpad.net/bugs/1888090/+attachment/5393931/+files/202007161537.tar.gz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1888090 Title: Frequent Kernel panic in 5.4.0-40 but not 5.4.0-29 on Gemini Lake cpu and r8169r Status in linux package in Ubuntu: New Bug description: Crashes occur more frequently with heavy network traffic and can happen every 5 minutes to 24+ hours. Stacktrace usually involves TCP. Same behavior on two new motherboards (Asrock J4105M and Asrock J5005-ITX) with different RAM type and brand. All other peripherals removed and changed PSU (still crashed). Enabled kdump and got a dozen dumps, will attach some. Went from 5.4.0-40 to 5.4.0-29 and no crashes at all. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-40-generic 5.4.0-40.44 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 Uname: Linux 5.4.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2403 F pulseaudio CasperMD5CheckResult: pass Date: Sat Jul 18 17:28:40 2020 InstallationDate: Installed on 2020-07-04 (14 days ago) InstallationMedia: Ubuntu-Server 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0781:5571 SanDisk Corp. Cruzer Fit Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=
[Kernel-packages] [Bug 1888090] Re: Frequent Kernel panic in 5.4.0-40 but not 5.4.0-29 on Gemini Lake cpu and r8169r
Things I also tried: * Disabled onboard LAN (r8169) and used a PCIe---(adapter)--->PCI--->Linksys 10/100 NIC (tulip driver). * Disabled all CPU/Chipset features in the BIOS, all APCI/power savings, sleep states, turbo, etc. (Still crashed). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1888090 Title: Frequent Kernel panic in 5.4.0-40 but not 5.4.0-29 on Gemini Lake cpu and r8169r Status in linux package in Ubuntu: Confirmed Bug description: Crashes occur more frequently with heavy network traffic and can happen every 5 minutes to 24+ hours. Stacktrace usually involves TCP. Same behavior on two new motherboards (Asrock J4105M and Asrock J5005-ITX) with different RAM type and brand. All other peripherals removed and changed PSU (still crashed). Enabled kdump and got a dozen dumps, will attach some. Went from 5.4.0-40 to 5.4.0-29 and no crashes at all. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-40-generic 5.4.0-40.44 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 Uname: Linux 5.4.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2403 F pulseaudio CasperMD5CheckResult: pass Date: Sat Jul 18 17:28:40 2020 InstallationDate: Installed on 2020-07-04 (14 days ago) InstallationMedia: Ubuntu-Server 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0781:5571 SanDisk Corp. Cruzer Fit Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/9p, 480M |__ Port 2: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 480M MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcEnviron: TERM=screen PATH=(custom, no user) LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=2ef70f32-e7d2-4fed-992a-6a236076a72f ro crashkernel=512M-:512M PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-40-generic N/A linux-backports-modules-5.4.0-40-generic N/A linux-firmware1.187.1 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.40 dmi.board.name: J5005-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd08/06/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnJ5005-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1888090/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1888090] Re: Frequent Kernel panic in 5.4.0-40 but not 5.4.0-29 on Gemini Lake cpu and r8169r
I've been testing it for the past 3 days and no crashes. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1888090 Title: Frequent Kernel panic in 5.4.0-40 but not 5.4.0-29 on Gemini Lake cpu and r8169r Status in linux package in Ubuntu: Incomplete Bug description: Crashes occur more frequently with heavy network traffic and can happen every 5 minutes to 24+ hours. Stacktrace usually involves TCP. Same behavior on two new motherboards (Asrock J4105M and Asrock J5005-ITX) with different RAM type and brand. All other peripherals removed and changed PSU (still crashed). Enabled kdump and got a dozen dumps, will attach some. Went from 5.4.0-40 to 5.4.0-29 and no crashes at all. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-40-generic 5.4.0-40.44 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 Uname: Linux 5.4.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2403 F pulseaudio CasperMD5CheckResult: pass Date: Sat Jul 18 17:28:40 2020 InstallationDate: Installed on 2020-07-04 (14 days ago) InstallationMedia: Ubuntu-Server 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0781:5571 SanDisk Corp. Cruzer Fit Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/7p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/9p, 480M |__ Port 2: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 480M MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcEnviron: TERM=screen PATH=(custom, no user) LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=2ef70f32-e7d2-4fed-992a-6a236076a72f ro crashkernel=512M-:512M PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-40-generic N/A linux-backports-modules-5.4.0-40-generic N/A linux-firmware1.187.1 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.40 dmi.board.name: J5005-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd08/06/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnJ5005-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1888090/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1203057] [NEW] package linux-image-3.5.0-36-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1
Public bug reported: Just a normal upgrade to 12.10, system practically unused since original install of 12.04. ProblemType: Package DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-36-generic (not installed) ProcVersionSignature: Ubuntu 3.2.0-49.75-generic 3.2.46 Uname: Linux 3.2.0-49-generic i686 NonfreeKernelModules: vboxpci vboxnetadp vboxnetflt vboxdrv AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.3 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lightdm1860 F pulseaudio Card0.Amixer.info: Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11' Mixer name : 'Analog Devices AD1981B' Components : 'AC97a:41445374' Controls : 26 Simple ctrls : 18 Card29.Amixer.info: Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1RHT71WW-3.04' Mixer name : 'ThinkPad EC 1RHT71WW-3.04' Components : '' Controls : 2 Simple ctrls : 1 Card29.Amixer.values: Simple mixer control 'Console',0 Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum Playback channels: Mono Limits: Playback 0 - 14 Mono: Playback 14 [100%] [on] Date: Thu Jul 18 17:59:27 2013 ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=a1449bfb-f403-426e-b909-72536a444569 InstallationMedia: Xubuntu 10.04 "Lucid Lynx" - Release i386 (20100429) MachineType: IBM 2374K1U MarkForUpload: True PccardctlIdent: Socket 0: no product info available Socket 1: no product info available PccardctlStatus: Socket 0: no card Socket 1: no card ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-49-generic root=UUID=aa83f29d-7935-454c-9381-51cd96238985 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/akom not ours. No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 1.99-21ubuntu3.9 SourcePackage: linux Title: package linux-image-3.5.0-36-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1 UpgradeStatus: Upgraded to quantal on 2013-07-18 (0 days ago) dmi.bios.date: 10/13/2005 dmi.bios.vendor: IBM dmi.bios.version: 1RETDNWW (3.19 ) dmi.board.name: 2374K1U dmi.board.vendor: IBM dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: IBM dmi.chassis.version: Not Available dmi.modalias: dmi:bvnIBM:bvr1RETDNWW(3.19):bd10/13/2005:svnIBM:pn2374K1U:pvrThinkPadT42:rvnIBM:rn2374K1U:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable: dmi.product.name: 2374K1U dmi.product.version: ThinkPad T42 dmi.sys.vendor: IBM ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: apport-package i386 quantal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1203057 Title: package linux-image-3.5.0-36-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1 Status in “linux” package in Ubuntu: New Bug description: Just a normal upgrade to 12.10, system practically unused since original install of 12.04. ProblemType: Package DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-36-generic (not installed) ProcVersionSignature: Ubuntu 3.2.0-49.75-generic 3.2.46 Uname: Linux 3.2.0-49-generic i686 NonfreeKernelModules: vboxpci vboxnetadp vboxnetflt vboxdrv AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.3 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: lightdm1860 F pulseaudio Card0.Amixer.info: Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11' Mixer name : 'Analog Devices AD1981B' Components : 'AC97a:41445374' Controls : 26 Simple ctrls : 18 Card29.Amixer.info: Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1RHT71WW-3.04' Mixer name : 'ThinkPad EC 1RHT71WW-3.04' Components : '' Controls : 2 Simple ctrls : 1 Card29.Amixer.values: Simple mixer control 'Console',0 Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum Playback channels: Mono Limits: Playback 0 - 14 Mono: Playback 14 [100%] [on] Date: Thu Jul 18 17:59:27 2013 ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1
[Kernel-packages] [Bug 1203271] [NEW] package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1
Public bug reported: updgrade 12.10->13.04 Vanilla machine, barely used. Same thing happened on the upgrade of 12.04->12.10 (separate bug report) ProblemType: Package DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-26-generic (not installed) ProcVersionSignature: Ubuntu 3.2.0-49.75-generic 3.2.46 Uname: Linux 3.2.0-49-generic i686 NonfreeKernelModules: vboxpci vboxnetadp vboxnetflt vboxdrv AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.3 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 6930 F pulseaudio Card0.Amixer.info: Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11' Mixer name : 'Analog Devices AD1981B' Components : 'AC97a:41445374' Controls : 26 Simple ctrls : 18 Card29.Amixer.info: Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1RHT71WW-3.04' Mixer name : 'ThinkPad EC 1RHT71WW-3.04' Components : '' Controls : 2 Simple ctrls : 1 Card29.Amixer.values: Simple mixer control 'Console',0 Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum Playback channels: Mono Limits: Playback 0 - 14 Mono: Playback 14 [100%] [on] Date: Sat Jul 20 00:54:42 2013 ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=a1449bfb-f403-426e-b909-72536a444569 InstallationMedia: Xubuntu 10.04 "Lucid Lynx" - Release i386 (20100429) MachineType: IBM 2374K1U MarkForUpload: True PccardctlIdent: Socket 0: no product info available Socket 1: no product info available PccardctlStatus: Socket 0: no card Socket 1: no card ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-49-generic root=UUID=aa83f29d-7935-454c-9381-51cd96238985 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 127: pacmd: error while loading shared libraries: libpulsecommon-2.1.so: cannot open shared object file: No such file or directory RelatedPackageVersions: grub-pc 1.99-21ubuntu3.9 SourcePackage: linux Title: package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1 UpgradeStatus: Upgraded to raring on 2013-07-20 (0 days ago) dmi.bios.date: 10/13/2005 dmi.bios.vendor: IBM dmi.bios.version: 1RETDNWW (3.19 ) dmi.board.name: 2374K1U dmi.board.vendor: IBM dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: IBM dmi.chassis.version: Not Available dmi.modalias: dmi:bvnIBM:bvr1RETDNWW(3.19):bd10/13/2005:svnIBM:pn2374K1U:pvrThinkPadT42:rvnIBM:rn2374K1U:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable: dmi.product.name: 2374K1U dmi.product.version: ThinkPad T42 dmi.sys.vendor: IBM ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: apport-package i386 raring -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1203271 Title: package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1 Status in “linux” package in Ubuntu: New Bug description: updgrade 12.10->13.04 Vanilla machine, barely used. Same thing happened on the upgrade of 12.04->12.10 (separate bug report) ProblemType: Package DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-26-generic (not installed) ProcVersionSignature: Ubuntu 3.2.0-49.75-generic 3.2.46 Uname: Linux 3.2.0-49-generic i686 NonfreeKernelModules: vboxpci vboxnetadp vboxnetflt vboxdrv AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.3 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 6930 F pulseaudio Card0.Amixer.info: Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11' Mixer name : 'Analog Devices AD1981B' Components : 'AC97a:41445374' Controls : 26 Simple ctrls : 18 Card29.Amixer.info: Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1RHT71WW-3.04' Mixer name : 'ThinkPad EC 1RHT71WW-3.04' Components : '' Controls : 2 Simple ctrls : 1 Card29.Amixer.values: Simple mixer control 'Console',0 Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum Playback channels: Mono Limits: Playback 0 - 14 Mono: Playback 14 [100%] [on] Date: Sat Jul 20 00
[Kernel-packages] [Bug 2016418] [NEW] Intel Video Backlight keys do not work out of the box on Dell Precision 7510
Public bug reported: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy ** Attachment added: "results.log" https://bugs.launchpad.net/bugs/2016418/+attachment/5664417/+files/results.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: New Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "acpi_backlight=vendor ls -la sys-class-backlight-intel_backlight" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/5664439/+files/acpi_backlight%3Dvendor%20ls%20-la%20sys-class-backlight-intel_backlight -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "acpi_backlight=vendor ls sys-class-backlight" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/5664440/+files/acpi_backlight%3Dvendor%20ls%20sys-class-backlight -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "dmidecode" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/5664441/+files/dmidecode -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "dsdt.dsl" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/566/+files/dsdt.dsl -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "dsdt.dat" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/5664445/+files/dsdt.dat -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "fwts method" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/5664442/+files/fwts%20method -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "grep -r . proc-acpi" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/5664447/+files/grep%20-r%20.%20proc-acpi -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "acpidump.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/5664446/+files/acpidump.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "ls sys-class-backlight" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/5664448/+files/ls%20sys-class-backlight ** Description changed: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). - XFCE power manager's screen brightness indicator pops and changes with - all of the above (but brightness only changes with some of the settings - as mentioned above) + XFCE power manager's backlight brightness level indicator appears and + changes with all of the above (but actual backlight brightness only + changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: akom 2728 F pulseaudio - /dev/snd/controlC1: akom 2728 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: akom 2728 F pulseaudio + /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: - linux-restricted-modules-5.15.0-69-generic N/A - linux-backports-modules-5.15.0-69-generic N/A - linux-firmware 20220329.git681281e4-0ubuntu3.12 + linux-restricted-modules-5.15.0-69-generic N/A + linux-backports-modules-5.15.0-69-generic N/A + linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: a
[Kernel-packages] [Bug 2016418] Re: Intel Video Backlight keys do not work out of the box on Dell Precision 7510
** Attachment added: "fwts" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+attachment/5664443/+files/fwts -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016418 Title: Intel Video Backlight keys do not work out of the box on Dell Precision 7510 Status in linux package in Ubuntu: Confirmed Bug description: After following https://wiki.ubuntu.com/Kernel/Debugging/Backlight I have these results regarding when backlight controls (on laptop AND on an external keybaord) operate in either GDM (login screen) and/or XFCE logged in session: With GRUB_CMDLINE_LINUX set to: * no options: GDM but not in XFCE session * acpi_backlight=vendor : neither * video.use_bios_initial_backlight=0 : GDM but not session (system seems slower) * acpi_osi= : works in both (sometimes doesn't after reboot, possibly if not plugged in) * video.use_native_backlight=1 : gdm but not session * /usr/share/X11/xorg.conf.d/80-backlight.conf : works in both. Default XFCE background image looks funny (vertical stripes). XFCE power manager's backlight brightness level indicator appears and changes with all of the above (but actual backlight brightness only changes with some of the settings as mentioned above) `echo 8 > /sys/class/backlight/intel_backlight/brightness` seems to always work. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-69-generic 5.15.0-69.76 ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: akom 2728 F pulseaudio /dev/snd/controlC1: akom 2728 F pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: XFCE Date: Sun Apr 16 10:10:54 2023 InstallationDate: Installed on 2017-05-10 (2166 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Precision 7510 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=fd5209d3-739b-4fdb-a117-4bd62009cd34 ro RelatedPackageVersions: linux-restricted-modules-5.15.0-69-generic N/A linux-backports-modules-5.15.0-69-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.12 SourcePackage: linux UpgradeStatus: Upgraded to jammy on 2022-08-19 (240 days ago) dmi.bios.date: 11/17/2022 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.3 dmi.board.name: 0M1YNP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.asset.tag: 204286 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.30.3:bd11/17/2022:br1.30:svnDellInc.:pnPrecision7510:pvr:rvnDellInc.:rn0M1YNP:rvrA00:cvnDellInc.:ct9:cvr:sku06D9: dmi.product.family: Precision dmi.product.name: Precision 7510 dmi.product.sku: 06D9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016418/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
