[GNC] Lost 4 hours of data input

[Phyllis Bruce]

Imported and matched all the years transactions for a credit card.  Then
hit the reconcile button.  Crash!
On trying to get back in I received a message that talked about
bounceback?  I'm sorry, I didn't write it down, but when I tried to reopen
it said that someone else might be using the file and the path to DROPBOX
was shown.  I possibly made a mistake in choosing to open anyway - because
4 hours of work have apparently disappeared.

Dropbox has a log file timestamp is 10:51 (the log also exists on my local
drive).  That is about the time of the crash.  Could it possibly be of help
in restoring all my work or do I need to do it over again?

Thanks for your thoughts.
po
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Re: [GNC] Lost 4 hours of data input

[Phyllis Bruce]

I wish!  The last backup file was at 8:37 this morning as I was wrestling
with getting the QFX file imported.  Even that has vanished.  That's why I
wondered about log files.

Can you tell me what bounceback is?  Is having the files both on my pc and
in dropbox a problem?  It appears it might be.

On Fri, Jul 22, 2022 at 12:05 PM Glenn Fowler  wrote:

> Check the last backup in that same folder. The filename will have the date
> attached to it (ex. MyBook.gnucash.20220719044041.gnucash) . It's probably
> before you started entering data but it's worth checking.
>
>
>
> On Fri, Jul 22, 2022 at 12:29 PM Phyllis Bruce 
> wrote:
>
>> Imported and matched all the years transactions for a credit card.  Then
>> hit the reconcile button.  Crash!
>> On trying to get back in I received a message that talked about
>> bounceback?  I'm sorry, I didn't write it down, but when I tried to reopen
>> it said that someone else might be using the file and the path to DROPBOX
>> was shown.  I possibly made a mistake in choosing to open anyway - because
>> 4 hours of work have apparently disappeared.
>>
>> Dropbox has a log file timestamp is 10:51 (the log also exists on my local
>> drive).  That is about the time of the crash.  Could it possibly be of
>> help
>> in restoring all my work or do I need to do it over again?
>>
>> Thanks for your thoughts.
>> po
>> ___
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Re: [GNC] Lost 4 hours of data input

[Adrien Monteleone]

Someone else can help with the logfile, and it *should* replay your 
steps, but I'd offer two suggestions for a different workflow:


1. copy the file locally first, then open it. (other users of DropBox 
may have additional/alternative practices to help with sync issues)


2. Import, match & reconcile one month at a time then save. Doing this 
in smaller batches has two advantages: the matcher is trained as you go, 
this means less editing work on your part, and more accurate match 
guesses on GnuCash's part; the incremental saves mean should a crash 
happen, you lose less work.


Another option is to switch to the SQLite backend rather than the 
default XML. Of course, XML should work, but SQLite does instant saves, 
so if there is a crash, your at most likely to lose the last 
edit/import, etc. (and so doing things in smaller batches also means 
less lost work, without even having to remember to save.)


Regards,
Adrien

On 7/22/22 11:29 AM, Phyllis Bruce wrote:

Imported and matched all the years transactions for a credit card.  Then
hit the reconcile button.  Crash!
On trying to get back in I received a message that talked about
bounceback?  I'm sorry, I didn't write it down, but when I tried to reopen
it said that someone else might be using the file and the path to DROPBOX
was shown.  I possibly made a mistake in choosing to open anyway - because
4 hours of work have apparently disappeared.

Dropbox has a log file timestamp is 10:51 (the log also exists on my local
drive).  That is about the time of the crash.  Could it possibly be of help
in restoring all my work or do I need to do it over again?



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Re: [GNC] Lost 4 hours of data input

[Glenn Fowler]

Check the last backup in that same folder. The filename will have the date
attached to it (ex. MyBook.gnucash.20220719044041.gnucash) . It's probably
before you started entering data but it's worth checking.



On Fri, Jul 22, 2022 at 12:29 PM Phyllis Bruce  wrote:

> Imported and matched all the years transactions for a credit card.  Then
> hit the reconcile button.  Crash!
> On trying to get back in I received a message that talked about
> bounceback?  I'm sorry, I didn't write it down, but when I tried to reopen
> it said that someone else might be using the file and the path to DROPBOX
> was shown.  I possibly made a mistake in choosing to open anyway - because
> 4 hours of work have apparently disappeared.
>
> Dropbox has a log file timestamp is 10:51 (the log also exists on my local
> drive).  That is about the time of the crash.  Could it possibly be of help
> in restoring all my work or do I need to do it over again?
>
> Thanks for your thoughts.
> po
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Re: [GNC] Lost 4 hours of data input

[Glenn Fowler]

Hopefully someone that knows about the bounceback can chime in and explain
what that means.

As for the file sync what I have heard is if you are working from a local
file that gets synced there isn't an issue but if you are working directly
from a file in the cloud there can be issues.

On Fri, Jul 22, 2022 at 1:12 PM Phyllis Bruce  wrote:

> I wish!  The last backup file was at 8:37 this morning as I was wrestling
> with getting the QFX file imported.  Even that has vanished.  That's why I
> wondered about log files.
>
> Can you tell me what bounceback is?  Is having the files both on my pc and
> in dropbox a problem?  It appears it might be.
>
> On Fri, Jul 22, 2022 at 12:05 PM Glenn Fowler 
> wrote:
>
>> Check the last backup in that same folder. The filename will have the
>> date attached to it (ex. MyBook.gnucash.20220719044041.gnucash) . It's
>> probably before you started entering data but it's worth checking.
>>
>>
>>
>> On Fri, Jul 22, 2022 at 12:29 PM Phyllis Bruce 
>> wrote:
>>
>>> Imported and matched all the years transactions for a credit card.  Then
>>> hit the reconcile button.  Crash!
>>> On trying to get back in I received a message that talked about
>>> bounceback?  I'm sorry, I didn't write it down, but when I tried to
>>> reopen
>>> it said that someone else might be using the file and the path to DROPBOX
>>> was shown.  I possibly made a mistake in choosing to open anyway -
>>> because
>>> 4 hours of work have apparently disappeared.
>>>
>>> Dropbox has a log file timestamp is 10:51 (the log also exists on my
>>> local
>>> drive).  That is about the time of the crash.  Could it possibly be of
>>> help
>>> in restoring all my work or do I need to do it over again?
>>>
>>> Thanks for your thoughts.
>>> po
>>> ___
>>> gnucash-user mailing list
>>> gnucash-user@gnucash.org
>>> To update your subscription preferences or to unsubscribe:
>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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>>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
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>>> You can do this by using Reply-To-List or Reply-All.
>>>
>>
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Re: [GNC] Lost 4 hours of data input

[Glenn Fowler]

To add to this you can also set an auto-save interval in Preferences >
General

On Fri, Jul 22, 2022 at 1:15 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> Someone else can help with the logfile, and it *should* replay your
> steps, but I'd offer two suggestions for a different workflow:
>
> 1. copy the file locally first, then open it. (other users of DropBox
> may have additional/alternative practices to help with sync issues)
>
> 2. Import, match & reconcile one month at a time then save. Doing this
> in smaller batches has two advantages: the matcher is trained as you go,
> this means less editing work on your part, and more accurate match
> guesses on GnuCash's part; the incremental saves mean should a crash
> happen, you lose less work.
>
> Another option is to switch to the SQLite backend rather than the
> default XML. Of course, XML should work, but SQLite does instant saves,
> so if there is a crash, your at most likely to lose the last
> edit/import, etc. (and so doing things in smaller batches also means
> less lost work, without even having to remember to save.)
>
> Regards,
> Adrien
>
> On 7/22/22 11:29 AM, Phyllis Bruce wrote:
> > Imported and matched all the years transactions for a credit card.  Then
> > hit the reconcile button.  Crash!
> > On trying to get back in I received a message that talked about
> > bounceback?  I'm sorry, I didn't write it down, but when I tried to
> reopen
> > it said that someone else might be using the file and the path to DROPBOX
> > was shown.  I possibly made a mistake in choosing to open anyway -
> because
> > 4 hours of work have apparently disappeared.
> >
> > Dropbox has a log file timestamp is 10:51 (the log also exists on my
> local
> > drive).  That is about the time of the crash.  Could it possibly be of
> help
> > in restoring all my work or do I need to do it over again?
>
>
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Re: [GNC] Lost 4 hours of data input

[Phyllis Bruce]

Thank you Adrien, and Glenn

I'd much prefer to keep the file local. I just discovered I can choose to
NOT sync a folder to dropbox so I carefully navigated to the GnuCash folder
on my PC and made that change.  I will re-import by month henceforth.  I've
already done the hard work of figuring where stuff goes so it should be
easier this time.  I'll also decrease the autosave interval.

Once I have a good file, do I need to keep the log files?  They pile up in
a double quick hurry.

On Fri, Jul 22, 2022 at 12:16 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> Someone else can help with the logfile, and it *should* replay your
> steps, but I'd offer two suggestions for a different workflow:
>
> 1. copy the file locally first, then open it. (other users of DropBox
> may have additional/alternative practices to help with sync issues)
>
> 2. Import, match & reconcile one month at a time then save. Doing this
> in smaller batches has two advantages: the matcher is trained as you go,
> this means less editing work on your part, and more accurate match
> guesses on GnuCash's part; the incremental saves mean should a crash
> happen, you lose less work.
>
> Another option is to switch to the SQLite backend rather than the
> default XML. Of course, XML should work, but SQLite does instant saves,
> so if there is a crash, your at most likely to lose the last
> edit/import, etc. (and so doing things in smaller batches also means
> less lost work, without even having to remember to save.)
>
> Regards,
> Adrien
>
> On 7/22/22 11:29 AM, Phyllis Bruce wrote:
> > Imported and matched all the years transactions for a credit card.  Then
> > hit the reconcile button.  Crash!
> > On trying to get back in I received a message that talked about
> > bounceback?  I'm sorry, I didn't write it down, but when I tried to
> reopen
> > it said that someone else might be using the file and the path to DROPBOX
> > was shown.  I possibly made a mistake in choosing to open anyway -
> because
> > 4 hours of work have apparently disappeared.
> >
> > Dropbox has a log file timestamp is 10:51 (the log also exists on my
> local
> > drive).  That is about the time of the crash.  Could it possibly be of
> help
> > in restoring all my work or do I need to do it over again?
>
>
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> To update your subscription preferences or to unsubscribe:
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Re: [GNC] Lost 4 hours of data input

[Glenn Fowler]

Hi,

What I do is in Preferences > General  you can also set 'Retain log/backup
files' and you'll have an automatic log/backup rotation where it will
delete the old for you. GnuCash will always keep the last backup even if
the days have passed what you specify.

On Fri, Jul 22, 2022 at 1:51 PM Phyllis Bruce  wrote:

> Thank you Adrien, and Glenn
>
> I'd much prefer to keep the file local. I just discovered I can choose to
> NOT sync a folder to dropbox so I carefully navigated to the GnuCash folder
> on my PC and made that change.  I will re-import by month henceforth.  I've
> already done the hard work of figuring where stuff goes so it should be
> easier this time.  I'll also decrease the autosave interval.
>
> Once I have a good file, do I need to keep the log files?  They pile up in
> a double quick hurry.
>
> On Fri, Jul 22, 2022 at 12:16 PM Adrien Monteleone <
> adrien.montele...@lusfiber.net> wrote:
>
> > Someone else can help with the logfile, and it *should* replay your
> > steps, but I'd offer two suggestions for a different workflow:
> >
> > 1. copy the file locally first, then open it. (other users of DropBox
> > may have additional/alternative practices to help with sync issues)
> >
> > 2. Import, match & reconcile one month at a time then save. Doing this
> > in smaller batches has two advantages: the matcher is trained as you go,
> > this means less editing work on your part, and more accurate match
> > guesses on GnuCash's part; the incremental saves mean should a crash
> > happen, you lose less work.
> >
> > Another option is to switch to the SQLite backend rather than the
> > default XML. Of course, XML should work, but SQLite does instant saves,
> > so if there is a crash, your at most likely to lose the last
> > edit/import, etc. (and so doing things in smaller batches also means
> > less lost work, without even having to remember to save.)
> >
> > Regards,
> > Adrien
> >
> > On 7/22/22 11:29 AM, Phyllis Bruce wrote:
> > > Imported and matched all the years transactions for a credit card.
> Then
> > > hit the reconcile button.  Crash!
> > > On trying to get back in I received a message that talked about
> > > bounceback?  I'm sorry, I didn't write it down, but when I tried to
> > reopen
> > > it said that someone else might be using the file and the path to
> DROPBOX
> > > was shown.  I possibly made a mistake in choosing to open anyway -
> > because
> > > 4 hours of work have apparently disappeared.
> > >
> > > Dropbox has a log file timestamp is 10:51 (the log also exists on my
> > local
> > > drive).  That is about the time of the crash.  Could it possibly be of
> > help
> > > in restoring all my work or do I need to do it over again?
> >
> >
> > ___
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> > gnucash-user@gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
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[GNC] : What is the intended effect of hiding an account ?

[davidvernonlong]

Normally I would always wish, even for hidden accounts, that any balance
would be included in the totals, otherwise my balance sheet would not add up
and assets would not equal equity plus liabilities. If I did not want the
balance to be reflected in totals, I would clear it off with an accounting
entry which complies with normal accounting double entry principles and has
a debit and a credit. I would not expect the user's manual to state that
balances in hidden accounts still effect totals, as it would go without
saying in any accounting system. To do otherwise would be a bug, unless it
were an option.
But its hard to be definitive without knowing the purposes of wishing
balances in hidden accounts not to be reflected in totals, as others have
said.
David Long



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Today's Topics:

   1. Re:  GC4.10 on Win10 Crashing (A Harvey)
   2. Re:  What is the intended effect of hiding an account ?
  (David Carlson)


--

Message: 1
Date: Thu, 21 Jul 2022 19:20:25 -0400
From: A Harvey 
To: john 
Cc: "David T." , GnuCash List
,  Adrien Monteleone

Subject: Re: [GNC] GC4.10 on Win10 Crashing
Message-ID:

Content-Type: text/plain; charset="UTF-8"

John,
Thanks for the pointer on how to get a stack trace.  I will see whether I
can find anything useful.

Either way, I will try the Sqlite3 backend eventually.  I do have File
History turned on and I actually did use it to recover a file once.  I'll
have to learn more about how to recover from potentially catastrophic user
mistakes before I try the database (e.g. increase frequency of File History
saves).  Some years ago before the CSV importer allowed saving of
configurations, I imported a large number of transactions but forgot to
change the date format from the default to the U.S. format.  The dates of
the imported transactions were sprayed all over the timeline.  Fortunately,
I had done a save before that and quit Gnucash without saving the erroneous
data.

-Arthur

On Thu, Jul 21, 2022 at 1:57 PM john  wrote:

> Remember that you can get automatic save on each transaction by 
> switching to the Sqlite3 backend by using File>Save As... and 
> selecting Sqlite3 from the drop-down at the top of the dialog box.
> Note that Sqlite3 changes the file in place so there are no GnuCash 
> backups. Set up File History or some other automatic backup program
instead.
>
> That's not to suggest that you shouldn't figure out as much as you can 
> about the cause of the crashes and then file a bug report. The 
> absolute best information is a stack trace, but that can be a bit 
> challenging on Windows. See 
> https://wiki.gnucash.org/wiki/Stack_Trace#Windows for instructions.
>
> Regards,
> John Ralls
>
>
>
> On Jul 21, 2022, at 8:47 AM, A Harvey  wrote:
>
> I have a similar problem.  It occurs in both 4.10.x and 4.11.  I think 
> it also occurred in 4.9 but can't remember.  I encountered it on 
> windows 10 and windows 11.  I run Gnucash monthly.  Importing CSV bank 
> and credit card statements always works.  I don't import investment 
> transactions as massaging the data to import as a CSV would be more 
> work than just entering them directly. Typically, I either start 
> typing a transaction and then accept the suggested description and 
> transfer account, or I duplicate an existing transaction and modify 
> the amounts.  Most of the transactions are automatic dividend/interest
reinvestments for stock/bond funds.
> Here is the problem.  I will enter several investment transactions, 
> then type ctl-s or click the save button.  Sometimes Gnucash exits 
> without saving and without deleting the lock file.  This will happen 
> roughly 3 times over the course of entering 25 or so transactions.  
> Some subset of unsaved transactions are lost.  I've developed the 
> habit of saving after each transaction so that I never have more than 
> one unsaved transaction when it crashes.  I haven't been able to 
> detect any pattern with respect to which accounts, what types of 
> transaction or other factors may be involved.  Restarting Gnucash and 
> reentering the lost transaction exactly as before works fine.
>
> I will enable the logging (-debug and -extra? I'll read the Wiki on 
> how to turn t

Re: [GNC] Lost 4 hours of data input

[Robert Heller]

You probably should hang onto the log files, until you have BOTH a good file 
and a good backup of that file.  You might want to keep some recent set of log 
files, just in case something happens. 

At Fri, 22 Jul 2022 12:51:01 -0500 Phyllis Bruce  wrote:

> 
> Thank you Adrien, and Glenn
> 
> I'd much prefer to keep the file local. I just discovered I can choose to
> NOT sync a folder to dropbox so I carefully navigated to the GnuCash folder
> on my PC and made that change.  I will re-import by month henceforth.  I've
> already done the hard work of figuring where stuff goes so it should be
> easier this time.  I'll also decrease the autosave interval.
> 
> Once I have a good file, do I need to keep the log files?  They pile up in
> a double quick hurry.
> 
> On Fri, Jul 22, 2022 at 12:16 PM Adrien Monteleone <
> adrien.montele...@lusfiber.net> wrote:
> 
> > Someone else can help with the logfile, and it *should* replay your
> > steps, but I'd offer two suggestions for a different workflow:
> >
> > 1. copy the file locally first, then open it. (other users of DropBox
> > may have additional/alternative practices to help with sync issues)
> >
> > 2. Import, match & reconcile one month at a time then save. Doing this
> > in smaller batches has two advantages: the matcher is trained as you go,
> > this means less editing work on your part, and more accurate match
> > guesses on GnuCash's part; the incremental saves mean should a crash
> > happen, you lose less work.
> >
> > Another option is to switch to the SQLite backend rather than the
> > default XML. Of course, XML should work, but SQLite does instant saves,
> > so if there is a crash, your at most likely to lose the last
> > edit/import, etc. (and so doing things in smaller batches also means
> > less lost work, without even having to remember to save.)
> >
> > Regards,
> > Adrien
> >
> > On 7/22/22 11:29 AM, Phyllis Bruce wrote:
> > > Imported and matched all the years transactions for a credit card.  Then
> > > hit the reconcile button.  Crash!
> > > On trying to get back in I received a message that talked about
> > > bounceback?  I'm sorry, I didn't write it down, but when I tried to
> > reopen
> > > it said that someone else might be using the file and the path to DROPBOX
> > > was shown.  I possibly made a mistake in choosing to open anyway -
> > because
> > > 4 hours of work have apparently disappeared.
> > >
> > > Dropbox has a log file timestamp is 10:51 (the log also exists on my
> > local
> > > drive).  That is about the time of the crash.  Could it possibly be of
> > help
> > > in restoring all my work or do I need to do it over again?
> >
> >
> > ___
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Re: [GNC] Lost 4 hours of data input

[Phyllis Bruce]

Thanks Glenn and Robert,
I guess the default is 30 days.  Didn't know that.  Thanks

On Fri, Jul 22, 2022 at 1:21 PM Robert Heller  wrote:

> You probably should hang onto the log files, until you have BOTH a good
> file
> and a good backup of that file.  You might want to keep some recent set of
> log
> files, just in case something happens.
>
> At Fri, 22 Jul 2022 12:51:01 -0500 Phyllis Bruce 
> wrote:
>
> >
> > Thank you Adrien, and Glenn
> >
> > I'd much prefer to keep the file local. I just discovered I can choose to
> > NOT sync a folder to dropbox so I carefully navigated to the GnuCash
> folder
> > on my PC and made that change.  I will re-import by month henceforth.
> I've
> > already done the hard work of figuring where stuff goes so it should be
> > easier this time.  I'll also decrease the autosave interval.
> >
> > Once I have a good file, do I need to keep the log files?  They pile up
> in
> > a double quick hurry.
> >
> > On Fri, Jul 22, 2022 at 12:16 PM Adrien Monteleone <
> > adrien.montele...@lusfiber.net> wrote:
> >
> > > Someone else can help with the logfile, and it *should* replay your
> > > steps, but I'd offer two suggestions for a different workflow:
> > >
> > > 1. copy the file locally first, then open it. (other users of DropBox
> > > may have additional/alternative practices to help with sync issues)
> > >
> > > 2. Import, match & reconcile one month at a time then save. Doing this
> > > in smaller batches has two advantages: the matcher is trained as you
> go,
> > > this means less editing work on your part, and more accurate match
> > > guesses on GnuCash's part; the incremental saves mean should a crash
> > > happen, you lose less work.
> > >
> > > Another option is to switch to the SQLite backend rather than the
> > > default XML. Of course, XML should work, but SQLite does instant saves,
> > > so if there is a crash, your at most likely to lose the last
> > > edit/import, etc. (and so doing things in smaller batches also means
> > > less lost work, without even having to remember to save.)
> > >
> > > Regards,
> > > Adrien
> > >
> > > On 7/22/22 11:29 AM, Phyllis Bruce wrote:
> > > > Imported and matched all the years transactions for a credit card.
> Then
> > > > hit the reconcile button.  Crash!
> > > > On trying to get back in I received a message that talked about
> > > > bounceback?  I'm sorry, I didn't write it down, but when I tried to
> > > reopen
> > > > it said that someone else might be using the file and the path to
> DROPBOX
> > > > was shown.  I possibly made a mistake in choosing to open anyway -
> > > because
> > > > 4 hours of work have apparently disappeared.
> > > >
> > > > Dropbox has a log file timestamp is 10:51 (the log also exists on my
> > > local
> > > > drive).  That is about the time of the crash.  Could it possibly be
> of
> > > help
> > > > in restoring all my work or do I need to do it over again?
> > >
> > >
> > > ___
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> > > gnucash-user@gnucash.org
> > > To update your subscription preferences or to unsubscribe:
> > > https://lists.gnucash.org/mailman/listinfo/gnucash-user
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> >
>
> >
>
> --
> Robert Heller -- Cell: 413-658-7953 GV: 978-633-5364
> Deepwoods Software-- Custom Software Services
> http://www.deepsoft.com/  -- Linux Administration Services
> hel...@deepsoft.com   -- Webhosting Services
>
>
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Re: [GNC] Lost 4 hours of data input

[David T. via gnucash-user]

It's too bad that the responses to "Gnucash has crashed and I lost X hours of 
work" are:

1. Save more often. 
2. Don't use a cloud service except as an offline backup. 
3. Use the db backend (which is basically a technological alternative to #1).




On July 22, 2022 8:51:01 PM GMT+03:00, Phyllis Bruce  
wrote:
>Thank you Adrien, and Glenn
>
>I'd much prefer to keep the file local. I just discovered I can choose to
>NOT sync a folder to dropbox so I carefully navigated to the GnuCash folder
>on my PC and made that change.  I will re-import by month henceforth.  I've
>already done the hard work of figuring where stuff goes so it should be
>easier this time.  I'll also decrease the autosave interval.
>
>Once I have a good file, do I need to keep the log files?  They pile up in
>a double quick hurry.
>
>On Fri, Jul 22, 2022 at 12:16 PM Adrien Monteleone <
>adrien.montele...@lusfiber.net> wrote:
>
>> Someone else can help with the logfile, and it *should* replay your
>> steps, but I'd offer two suggestions for a different workflow:
>>
>> 1. copy the file locally first, then open it. (other users of DropBox
>> may have additional/alternative practices to help with sync issues)
>>
>> 2. Import, match & reconcile one month at a time then save. Doing this
>> in smaller batches has two advantages: the matcher is trained as you go,
>> this means less editing work on your part, and more accurate match
>> guesses on GnuCash's part; the incremental saves mean should a crash
>> happen, you lose less work.
>>
>> Another option is to switch to the SQLite backend rather than the
>> default XML. Of course, XML should work, but SQLite does instant saves,
>> so if there is a crash, your at most likely to lose the last
>> edit/import, etc. (and so doing things in smaller batches also means
>> less lost work, without even having to remember to save.)
>>
>> Regards,
>> Adrien
>>
>> On 7/22/22 11:29 AM, Phyllis Bruce wrote:
>> > Imported and matched all the years transactions for a credit card.  Then
>> > hit the reconcile button.  Crash!
>> > On trying to get back in I received a message that talked about
>> > bounceback?  I'm sorry, I didn't write it down, but when I tried to
>> reopen
>> > it said that someone else might be using the file and the path to DROPBOX
>> > was shown.  I possibly made a mistake in choosing to open anyway -
>> because
>> > 4 hours of work have apparently disappeared.
>> >
>> > Dropbox has a log file timestamp is 10:51 (the log also exists on my
>> local
>> > drive).  That is about the time of the crash.  Could it possibly be of
>> help
>> > in restoring all my work or do I need to do it over again?
>>
>>
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Re: [GNC] Lost 4 hours of data input

[Jean Laroche]

I fully agree. Does this mean that the default autosave should be 
changed to something more reasonable?


On 7/22/22 11:46 AM, David T. via gnucash-user wrote:

It's too bad that the responses to "Gnucash has crashed and I lost X hours of 
work" are:

1. Save more often.
2. Don't use a cloud service except as an offline backup.
3. Use the db backend (which is basically a technological alternative to #1).




On July 22, 2022 8:51:01 PM GMT+03:00, Phyllis Bruce  
wrote:

Thank you Adrien, and Glenn

I'd much prefer to keep the file local. I just discovered I can choose to
NOT sync a folder to dropbox so I carefully navigated to the GnuCash folder
on my PC and made that change.  I will re-import by month henceforth.  I've
already done the hard work of figuring where stuff goes so it should be
easier this time.  I'll also decrease the autosave interval.

Once I have a good file, do I need to keep the log files?  They pile up in
a double quick hurry.

On Fri, Jul 22, 2022 at 12:16 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:


Someone else can help with the logfile, and it *should* replay your
steps, but I'd offer two suggestions for a different workflow:

1. copy the file locally first, then open it. (other users of DropBox
may have additional/alternative practices to help with sync issues)

2. Import, match & reconcile one month at a time then save. Doing this
in smaller batches has two advantages: the matcher is trained as you go,
this means less editing work on your part, and more accurate match
guesses on GnuCash's part; the incremental saves mean should a crash
happen, you lose less work.

Another option is to switch to the SQLite backend rather than the
default XML. Of course, XML should work, but SQLite does instant saves,
so if there is a crash, your at most likely to lose the last
edit/import, etc. (and so doing things in smaller batches also means
less lost work, without even having to remember to save.)

Regards,
Adrien

On 7/22/22 11:29 AM, Phyllis Bruce wrote:

Imported and matched all the years transactions for a credit card.  Then
hit the reconcile button.  Crash!
On trying to get back in I received a message that talked about
bounceback?  I'm sorry, I didn't write it down, but when I tried to

reopen

it said that someone else might be using the file and the path to DROPBOX
was shown.  I possibly made a mistake in choosing to open anyway -

because

4 hours of work have apparently disappeared.

Dropbox has a log file timestamp is 10:51 (the log also exists on my

local

drive).  That is about the time of the crash.  Could it possibly be of

help

in restoring all my work or do I need to do it over again?


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Re: [GNC] Lost 4 hours of data input

[Adrien Monteleone]

A crash doesn't always mean GnuCash is at fault. Sure, it may encounter 
a condition that should be handled much more gracefully, but there are 
potentially many, many, many variables out there that influence that 
condition.


Part of triaging a crash (without a log, crash report, stack trace, 
tracefile, etc.) is to eliminate variables. Doing hours and hours of 
work without saving that work periodically is a bad idea no matter which 
application you are using. (this has been a 'thing' with computers since 
I started using them back in the early 80s, and I'm *sure* for all of 
computer history.)


That sort of workflow is playing with fire. And yes, I forget and do it 
sometimes too in some apps when I get carried away with a task. Murphy 
and his Law usually sting me when I stray from best practices.


Since the OP mentioned using DropBox, the first inclination is to not do 
that and go back to a local file. (that is what GnuCash is *designed* 
for, it is not designed for working over a network/file-sync, though 
some have managed it just fine.)


The tips offered in this thread are helpful for both issues. (lost work, 
not syncing properly)


If the OP really wants to tackle trying to figure out exactly why 
GnuCash crashed, many here are happy to help on that journey, but not 
everyone is so inclined, or has the skills or time. Some people just 
want to try to recover their work, get back up and running again, and 
proceed without losing work from then on.


Regards,
Adrien

On 7/22/22 1:46 PM, David T. via gnucash-user wrote:

It's too bad that the responses to "Gnucash has crashed and I lost X hours of 
work" are:

1. Save more often.
2. Don't use a cloud service except as an offline backup.
3. Use the db backend (which is basically a technological alternative to #1).



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Re: [GNC] Lost 4 hours of data input

[Phyllis Bruce]

Perhaps David, but I got some good advice.  Hopefully a programmer will see
it and respond but I'm just a user.

On Fri, Jul 22, 2022 at 1:46 PM David T.  wrote:

> It's too bad that the responses to "Gnucash has crashed and I lost X hours
> of work" are:
>
> 1. Save more often.
> 2. Don't use a cloud service except as an offline backup.
> 3. Use the db backend (which is basically a technological alternative to
> #1).
>
>
>
>
> On July 22, 2022 8:51:01 PM GMT+03:00, Phyllis Bruce 
> wrote:
>>
>> Thank you Adrien, and Glenn
>>
>> I'd much prefer to keep the file local. I just discovered I can choose to
>> NOT sync a folder to dropbox so I carefully navigated to the GnuCash folder
>> on my PC and made that change.  I will re-import by month henceforth.  I've
>> already done the hard work of figuring where stuff goes so it should be
>> easier this time.  I'll also decrease the autosave interval.
>>
>> Once I have a good file, do I need to keep the log files?  They pile up in
>> a double quick hurry.
>>
>> On Fri, Jul 22, 2022 at 12:16 PM Adrien Monteleone <
>> adrien.montele...@lusfiber.net> wrote:
>>
>>  Someone else can help with the logfile, and it *should* replay your
>>>  steps, but I'd offer two suggestions for a different workflow:
>>>
>>>  1. copy the file locally first, then open it. (other users of DropBox
>>>  may have additional/alternative practices to help with sync issues)
>>>
>>>  2. Import, match & reconcile one month at a time then save. Doing this
>>>  in smaller batches has two advantages: the matcher is trained as you go,
>>>  this means less editing work on your part, and more accurate match
>>>  guesses on GnuCash's part; the incremental saves mean should a crash
>>>  happen, you lose less work.
>>>
>>>  Another option is to switch to the SQLite backend rather than the
>>>  default XML. Of course, XML should work, but SQLite does instant saves,
>>>  so if there is a crash, your at most likely to lose the last
>>>  edit/import, etc. (and so doing things in smaller batches also means
>>>  less lost work, without even having to remember to save.)
>>>
>>>  Regards,
>>>  Adrien
>>>
>>>  On 7/22/22 11:29 AM, Phyllis Bruce wrote:
>>>
 Imported and matched all the years transactions for a credit card.  Then
 hit the reconcile button.  Crash!
 On trying to get back in I received a message that talked about
 bounceback?  I'm sorry, I didn't write it down, but when I tried to

>>> reopen
>>>
 it said that someone else might be using the file and the path to DROPBOX
 was shown.  I possibly made a mistake in choosing to open anyway -

>>> because
>>>
  4 hours of work have apparently disappeared.

  Dropbox has a log file timestamp is 10:51 (the log also exists on my

>>> local
>>>
 drive).  That is about the time of the crash.  Could it possibly be of

>>> help
>>>
 in restoring all my work or do I need to do it over again?

>>> --
>>>  gnucash-user mailing list
>>>  gnucash-user@gnucash.org
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>>>  https://lists.gnucash.org/mailman/listinfo/gnucash-user
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>>>
>>> --
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Re: [GNC] Lost 4 hours of data input

[Adrien Monteleone]

Is the default not 5 minutes? One shouldn't lose more than 5 minutes of 
work in such a case.


Regards,
Adrien

On 7/22/22 2:04 PM, Jean Laroche wrote:
I fully agree. Does this mean that the default autosave should be 
changed to something more reasonable?


On 7/22/22 11:46 AM, David T. via gnucash-user wrote:
It's too bad that the responses to "Gnucash has crashed and I lost X 
hours of work" are:


1. Save more often.
2. Don't use a cloud service except as an offline backup.
3. Use the db backend (which is basically a technological alternative 
to #1).



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[GNC] Setting up Mortgage; xfer to escrow is rounded off

I am setting up a new file, my first in GnuCash. I have a decent 
understanding of how these programs work and I'm figuring out the ins 
and outs of GnuCash fine so far.


I've used the assistant to create the scheduled transaction, proper P & 
I for the month I'm starting the file. I can make the transfer to escrow 
split show up, with the amount I entered into the assistant 131.20. When 
the transaction is complete, it shows up in the register as 131.00. I 
found the editor and when I change that line to 131.20 I get the message 
that assistant can't auto (balance or reconcile?) but I click through. I 
then ignore all the transactions from loan origination to the present 
month and the transaction entered isn't correct. When I restart GC, the 
transaction is entered with the $0.20 going into the unbalanced account.


Advice please?
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[GNC] Lost data Fie

[Frank Ashby]

I was attempting to enter a spit transaction last evening and somehow lost the 
genre data file.  Any recommendations??
Kindest Regards,

Frank H. Ashby,  Jr.

Drilling Engineering and Business Development Advisor
Reprise Ventures, LP

Cell: +1 281-723-4443
frank.as...@repriseventures.com

“I-N-T-E-G-R-I-T-Y”


[cid:810B42FE-E978-4916-864D-220B425F8BD1@att.net]

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Re: [GNC] Lost 4 hours of data input

[David Carlson]

The auto save interval might default to 5 minutes but for me it is one of
the first  mandatory changes to make when setting up a new file to set it
to a half hour or longer because I won't turn it off altogether.

On Fri, Jul 22, 2022, 2:36 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> Is the default not 5 minutes? One shouldn't lose more than 5 minutes of
> work in such a case.
>
> Regards,
> Adrien
>
> On 7/22/22 2:04 PM, Jean Laroche wrote:
> > I fully agree. Does this mean that the default autosave should be
> > changed to something more reasonable?
> >
> > On 7/22/22 11:46 AM, David T. via gnucash-user wrote:
> >> It's too bad that the responses to "Gnucash has crashed and I lost X
> >> hours of work" are:
> >>
> >> 1. Save more often.
> >> 2. Don't use a cloud service except as an offline backup.
> >> 3. Use the db backend (which is basically a technological alternative
> >> to #1).
>
>
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Re: [GNC] Setting up Mortgage; xfer to escrow is rounded off

[Geoff]

Hi Steve

A screenshot of the scheduled transaction would be helpful:
  Actions / Scheduled Transactions / Scheduled Transaction Editor
  Double click the transaction to open the Editor
  Click on the Template Transaction tab.

Please attach, not embed or paste.

Regards

Geoff
=

On 22/07/2022 6:15 am, steve.schwa...@fastmail.com wrote:
I am setting up a new file, my first in GnuCash. I have a decent 
understanding of how these programs work and I'm figuring out the ins 
and outs of GnuCash fine so far.


I've used the assistant to create the scheduled transaction, proper P & 
I for the month I'm starting the file. I can make the transfer to escrow 
split show up, with the amount I entered into the assistant 131.20. When 
the transaction is complete, it shows up in the register as 131.00. I 
found the editor and when I change that line to 131.20 I get the message 
that assistant can't auto (balance or reconcile?) but I click through. I 
then ignore all the transactions from loan origination to the present 
month and the transaction entered isn't correct. When I restart GC, the 
transaction is entered with the $0.20 going into the unbalanced account.


Advice please?
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Re: [GNC] Lost 4 hours of data input

[Jean Laroche]

Wonder if the OP changed it to something longer? Or if we have a bug 
somewhere...


J.

On 7/22/22 4:41 PM, David Carlson wrote:

The auto save interval might default to 5 minutes but for me it is one of
the first  mandatory changes to make when setting up a new file to set it
to a half hour or longer because I won't turn it off altogether.

On Fri, Jul 22, 2022, 2:36 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:


Is the default not 5 minutes? One shouldn't lose more than 5 minutes of
work in such a case.

Regards,
Adrien

On 7/22/22 2:04 PM, Jean Laroche wrote:

I fully agree. Does this mean that the default autosave should be
changed to something more reasonable?

On 7/22/22 11:46 AM, David T. via gnucash-user wrote:

It's too bad that the responses to "Gnucash has crashed and I lost X
hours of work" are:

1. Save more often.
2. Don't use a cloud service except as an offline backup.
3. Use the db backend (which is basically a technological alternative
to #1).


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Re: [GNC] Setting up Mortgage; xfer to escrow is rounded off

[David Carlson]

That warning in the scheduled transaction editor is in effect telling you
to also change the total payment amount or whichever split line is
appropriate by that same amount to avoid the imbalance when the real
monthly transaction is created.

A year from now you will be revisiting that anyway when the lender changes
the escrow amount.

On Fri, Jul 22, 2022, 5:45 PM  wrote:

> I am setting up a new file, my first in GnuCash. I have a decent
> understanding of how these programs work and I'm figuring out the ins
> and outs of GnuCash fine so far.
>
> I've used the assistant to create the scheduled transaction, proper P &
> I for the month I'm starting the file. I can make the transfer to escrow
> split show up, with the amount I entered into the assistant 131.20. When
> the transaction is complete, it shows up in the register as 131.00. I
> found the editor and when I change that line to 131.20 I get the message
> that assistant can't auto (balance or reconcile?) but I click through. I
> then ignore all the transactions from loan origination to the present
> month and the transaction entered isn't correct. When I restart GC, the
> transaction is entered with the $0.20 going into the unbalanced account.
>
> Advice please?
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Re: [GNC] Lost data Fie

[Gyle McCollam]

Go to "Help", Tutorial and Concepts guide and type in log file.  It gives you a 
detailed explanation of how to restore your data file by opening the last save 
file and using the log file to update any changes.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com   email


From: gnucash-user  on 
behalf of Frank Ashby 
Sent: Thursday, July 21, 2022 7:19 AM
To: gnucash-user@gnucash.org 
Subject: [GNC] Lost data Fie

I was attempting to enter a spit transaction last evening and somehow lost the 
genre data file.  Any recommendations??
Kindest Regards,

Frank H. Ashby,  Jr.

Drilling Engineering and Business Development Advisor
Reprise Ventures, LP

Cell: +1 281-723-4443
frank.as...@repriseventures.com

“I-N-T-E-G-R-I-T-Y”


[cid:810B42FE-E978-4916-864D-220B425F8BD1@att.net]

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Re: [GNC] Lost 4 hours of data input

[Adrien Monteleone]

So...user error?

Regards,
Adrien

On 7/22/22 6:41 PM, David Carlson wrote:

The auto save interval might default to 5 minutes but for me it is one of
the first  mandatory changes to make when setting up a new file to set it
to a half hour or longer because I won't turn it off altogether.



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