[Evolution] Replies to emails with attachments take forever to open (EWS)
Hi everyone, Ubuntu 20.04, Evolution EWS 3.36.4 Two mailboxes, one with an Exchange Server, the other with Gmail. I've been using Evolution for a couple of weeks now and I'm generally pleased. There's one problem that's quite annoying though. Replying to emails that have attachments triggers a lengthy waiting process, up to 30 seconds. In other words, from the point when I click on the reply button to the point where the reply email actually opens, can take that long. With emails that do not have any attachments, the reply opens within one or two seconds (still a little slow but bearable). This problem only applies to the mailbox with the exchange server. It doesn't happen with the Gmail account. What can I do here? Thanks for any advice. Axel ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Replies to emails with attachments take forever to open (EWS)
On Thu, 2021-01-07 at 09:36 +0100, Axel Lieber wrote: > What can I do here? Hi, it would help to know what it is waiting for. Messages in EWS, once viewed, are stored in a local cache, similarly to IMAP messages, thus regardless of the account type it should take similarly long, whether the message is replied to from an IMAP, On This Computer or EWS folder. Could yo install debuginfo (dbg) packages for evolution-data-server, evolution, evolution-ews, gtk3 and glib2, please? If I recall correctly, Ubuntu has them split into many subpackages, which is a pita when one wants to install them all. Maybe there's a command to do it, but I do not use Ubuntu, thus I do not know. I'm sorry. Once you've the debuginfo packages installed you can get the backtrace with command like this: $ gdb --batch --ex "t a a bt" --pid=`pidof evolution` &>bt.txt Please check the bt.txt for any private information, like passwords, email addresses, server addresses,... I usually search for "pass" at least (quotes for clarity only). By the way, does any process a lot of CPU when waiting for the composer? Is Evolution anyhow frozen during this waiting period? Bye, Milan ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Replies to emails with attachments take forever to open (EWS)
Hi Milan, Thanks for the reply. Evolution does not seem to freeze otherwise during these waits, and I don't notice any particular drain on system resources either. I'll familiarize myself with whatever resource monitor is available on Ubuntu and take a closer look though. (I'm new to Ubuntu & Linux). Also, I have never debugged anything in my life. I'm one of those Windows users Ubuntu is allegedly designed to capture. :-D I'll try but it will take a couple of days. Later, Axel On Thu, 2021-01-07 at 10:15 +0100, Milan Crha via evolution-list wrote: > On Thu, 2021-01-07 at 09:36 +0100, Axel Lieber wrote: > > What can I do here? > > Hi, > it would help to know what it is waiting for. Messages in EWS, once > viewed, are stored in a local cache, similarly to IMAP messages, thus > regardless of the account type it should take similarly long, whether > the message is replied to from an IMAP, On This Computer or EWS > folder. > > Could yo install debuginfo (dbg) packages for evolution-data-server, > evolution, evolution-ews, gtk3 and glib2, please? If I recall > correctly, Ubuntu has them split into many subpackages, which is a > pita > when one wants to install them all. Maybe there's a command to do it, > but I do not use Ubuntu, thus I do not know. I'm sorry. > > Once you've the debuginfo packages installed you can get the > backtrace > with command like this: > >$ gdb --batch --ex "t a a bt" --pid=`pidof evolution` &>bt.txt > > Please check the bt.txt for any private information, like passwords, > email addresses, server addresses,... I usually search for "pass" at > least (quotes for clarity only). > > By the way, does any process a lot of CPU when waiting for the > composer? Is Evolution anyhow frozen during this waiting period? > > Bye, > Milan > > ___ > evolution-list mailing list > evolution-list@gnome.org > To change your list options or unsubscribe, visit ... > https://mail.gnome.org/mailman/listinfo/evolution-list ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Replies to emails with attachments take forever to open (EWS)
On Thu, 7 Jan 2021 09:25:02 +, Axel Lieber wrote: >On Thu, 2021-01-07 at 10:15 +0100, Milan Crha via evolution-list wrote: >> If I recall correctly, Ubuntu has them split into many subpackages, >> which is a pita when one wants to install them all. Maybe there's a >> command to do it, but I do not use Ubuntu, thus I do not know. I'm >> sorry. > I'll familiarize myself with whatever resource monitor is available on > Ubuntu and take a closer look though. (I'm new to Ubuntu & Linux). Hi, the Debian Tracker is upstream of Ubuntu and shows into what packages software is split. For example: https://tracker.debian.org/pkg/evolution evolution evolution-common evolution-dev evolution-plugin-bogofilter evolution-plugin-pstimport evolution-plugin-spamassassin evolution-plugins evolution-plugins-experimental libevolution Then use Google to search for evolution dbg etc. You'll get https://packages.ubuntu.com/search?keywords=evolution-dbg and now the bomb drops, if you select another release, but xenial ... nothing. You need to add additional repositories... https://wiki.ubuntu.com/DebuggingGNOME -> https://wiki.ubuntu.com/DebuggingProgramCrash --> https://wiki.ubuntu.com/DebuggingProgramCrash#Non-built-in_debug_symbol_packages_.28.2A-dbgsym.29 ...to get packages such as "evolution-dbgsym", "libevolution-dbgsym" etc. Good luck! Ralf ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Replies to emails with attachments take forever to open (EWS)
Um Maybe I should hire someone to sort this out for me!!! On Thu, 2021-01-07 at 10:54 +0100, Ralf Mardorf via evolution-list wrote: > On Thu, 7 Jan 2021 09:25:02 +, Axel Lieber wrote: > > On Thu, 2021-01-07 at 10:15 +0100, Milan Crha via evolution-list > > wrote: > > > If I recall correctly, Ubuntu has them split into many > > > subpackages, > > > which is a pita when one wants to install them all. Maybe there's > > > a > > > command to do it, but I do not use Ubuntu, thus I do not know. > > > I'm > > > sorry. > > I'll familiarize myself with whatever resource monitor is available > > on > > Ubuntu and take a closer look though. (I'm new to Ubuntu & Linux). > > Hi, > > the Debian Tracker is upstream of Ubuntu and shows into what packages > software is split. For example: > > https://tracker.debian.org/pkg/evolution > > evolution > evolution-common > evolution-dev > evolution-plugin-bogofilter > evolution-plugin-pstimport > evolution-plugin-spamassassin > evolution-plugins > evolution-plugins-experimental > libevolution > > Then use Google to search for > > evolution dbg > > etc. > > You'll get > > https://packages.ubuntu.com/search?keywords=evolution-dbg > > and now the bomb drops, if you select another release, but xenial ... > nothing. > > You need to add additional repositories... > > https://wiki.ubuntu.com/DebuggingGNOME > -> > https://wiki.ubuntu.com/DebuggingProgramCrash > --> > > https://wiki.ubuntu.com/DebuggingProgramCrash#Non-built-in_debug_symbol_packages_.28.2A-dbgsym.29 > > ...to get packages such as "evolution-dbgsym", "libevolution-dbgsym" > etc. > > Good luck! > Ralf > ___ > evolution-list mailing list > evolution-list@gnome.org > To change your list options or unsubscribe, visit ... > https://mail.gnome.org/mailman/listinfo/evolution-list ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Replies to emails with attachments take forever to open (EWS)
Hi, On Thu, 2021-01-07 at 10:56 +0100, Axel Lieber wrote: > Maybe I should hire someone to sort this out for me!!! heh, I see, it's quite complicated on Ubuntu (for example Fedora (and some others) can do the same by a single command). Maybe just try to get the backtrace of the evolution with gdb (command given in the earlier post) even without debuginfo packages installed. With a bit of luck there will be at least some minimal debugging information, not giving exact places, but at least some rough idea what the process does. Bye, Milan ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Replies to emails with attachments take forever to open (EWS)
OK, Milan, will do. Tks. On Thu, 2021-01-07 at 11:09 +0100, Milan Crha via evolution-list wrote: > Hi, > > On Thu, 2021-01-07 at 10:56 +0100, Axel Lieber wrote: > > Maybe I should hire someone to sort this out for me!!! > > heh, I see, it's quite complicated on Ubuntu (for example Fedora (and > some others) can do the same by a single command). > > Maybe just try to get the backtrace of the evolution with gdb > (command > given in the earlier post) even without debuginfo packages installed. > With a bit of luck there will be at least some minimal debugging > information, not giving exact places, but at least some rough idea > what > the process does. > Bye, > Milan > > ___ > evolution-list mailing list > evolution-list@gnome.org > To change your list options or unsubscribe, visit ... > https://mail.gnome.org/mailman/listinfo/evolution-list ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Replies to emails with attachments take forever to open (EWS)
On Thu, 2021-01-07 at 11:09 +0100, Milan Crha via evolution-list wrote: > heh, I see, it's quite complicated on Ubuntu (for example Fedora (and > some others) can do the same by a single command). Hi, there's probably an easy way to install the required packages. I neither read the complete links I posted myself, nor am I used to latest Ubuntu releases. I'm still on xenial, 16.04 LTS, EOL this year, let alone that my daily distro is Arch Linux. The OP might want to send a request to https://lists.ubuntu.com/mailman/listinfo/ubuntu-users . Regards, Ralf ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Replies to emails with attachments take forever to open (EWS)
On Thu, 2021-01-07 at 10:19 +, Axel Lieber wrote: > OK, Milan, will do. Tks. > Please don't top-post, i.e. take note of how Milan is replying to you. Replies should be added after the quoted text and not before. This style is strongly preferred on mailing lists in order to make threads easier to follow, and we would encourage you to adhere to it. It's trivially easy to do in Evolution. Just highlight the specific text you want to comment on (not usually the entire message) and hit one of the Reply options (Group Reply in the case). poc ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
