Re: [Evolution] IMAP-Account - new message count, but no messages

2016-09-07 Thread Pete Biggs

> > 
> > address?  If so, then nothing is ever shown at that level, it's just
> > folder and doesn't contain any messages.
> 
> Yes, I know that - but one can see the search field and its contents.
> This is what I tried to describe.

The search field is folder specific. So deleting the contents of the
search field in one folder won't make any difference to any other
folder. What's more, the search doesn't work at all at the "account
entry" level.

Also, specifying a search in "Current Account" basically disables
everything until the search box is cleared.

> 
> > 
> > Go to the Inbox and make sure the top bar has "Show: All Messages" and
> > that the "Search:" entry is empty (i.e. click on the icon at the far
> > right of the entry box).
> 
> Please read my last message completely.
> Maybe it is a bit confusing, because I'm not a native speaker, but I
> *thought* I had described exactly what I've done.
> And for that your answer does not fit.

Yes, but involving the root folder level of the account is meaningless
- I was concerned that you thought you *should* be seeing things when
that folder was highlighted.

> 
> And: This is the only account showing that behaviour!

Have you tried deleting and recreating the account.  (Apologies if you
have said it before and I have missed it.) Or even rename the current
account and disable it (so there's no chance of the config being re-
used), then create a new version of the IMAP connection.

Ultimately, what you need to do is to create a new *Linux* user account
so that you have a completely clean configuration. Then when logged in
as that user, set up the IMAP account. If that behaves properly, then
it is nothing odd with the interaction with the server, but is a
configuration issue.

P.
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Re: [Evolution] IMAP-Account - new message count, but no messages

2016-09-07 Thread Milan Crha
On Tue, 2016-09-06 at 18:14 +0200, Michael Hirmke wrote:
> I attached a screenshot.

Hi,
it looks just as it should. You have quite small (height speaking)
message list, but that won't do any difference.

> I then left the INBOX folder and went to the account entry itself.
> Despite the fact, that I had deleted the contents of the search
> field, on the account level the field still contained the string
> "test". I deleted the string there, too, and returned to the INBOX -
> and say what: No more messages.

Okay, that means that there is still applied some filtering on the
folder, only the UI doesn't show it. If you make the message list
taller, then you might see some text, either "There are no messages in
this folder" or a longer text explaining that the searching is on, but
nothing satisfies the search criteria.

There was a bug in the past that when the selected folder changed from
folder A to folder B and the folder A had any filtering on, then the
filter had been re-used in the folder B, only the UI didn't indicate
it. Those are basically the steps you described above, except the
'folder A' is 'the account node' in the folder tree. You might be
affected by bug [1], which had been fixed for 3.18.3/3.20.0, while you
have "only" 3.16.5. There is no debugging variable to verify that,
unfortunately.

I do not understand one thing. The filters are saved in the state.ini
file. We tried to rename it, thus start without any filters, but you
still did not see your messages. That's odd, especially when the file
had been renamed with the evolution being off. 

Bye,
Milan

[1] https://bugzilla.gnome.org/show_bug.cgi?id=710761
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Re: [Evolution] Evolution and PDF attachments behavior

2016-09-07 Thread Milan Crha
On Wed, 2016-09-07 at 08:25 +0200, Marc Defossez wrote:
> I reduced the amount of connections (from 5 to 2) to the server and
> that seems to do the job.

Hi,
as I wrote earlier in this thread, you are affected by
https://bugzilla.gnome.org/show_bug.cgi?id=761096

> Clearing the cache is not really an option.

You can find the exact broken messages in the
~/.cache/evolution/mail//folders/
and delete only those incorrectly downloaded messages (view message
source (Ctrl+U) and pick something unique from there to search for in
the ~/.cache). Then, when you select the message in the UI, it will
be downloaded again. You can remove the messages from the local cache
even with the evolution running.
Bye,
Milan
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Re: [Evolution] IMAP-Account - new message count, but no messages

2016-09-07 Thread Michael Hirmke
Hi Milan,

[...]
>There was a bug in the past that when the selected folder changed from
>folder A to folder B and the folder A had any filtering on, then the
>filter had been re-used in the folder B, only the UI didn't indicate
>it. Those are basically the steps you described above, except the
>'folder A' is 'the account node' in the folder tree. You might be
>affected by bug [1], which had been fixed for 3.18.3/3.20.0, while you
>have "only" 3.16.5. There is no debugging variable to verify that,
>unfortunately.

ok, I'll try it on my other installation using openSuSE Tumbleweed and
evolution 3.20.5.

>I do not understand one thing. The filters are saved in the state.ini
>file. We tried to rename it, thus start without any filters, but you
>still did not see your messages. That's odd, especially when the file
>had been renamed with the evolution being off. 

And having a closer look into state.ini doesn't show any filter
criteria.

But:

Switching folders within that account sometimes crashes evolution:

kernel: evolution[1693]: segfault at 57cf056c ip 7f65b5dbcaeb sp
7ffdfbe4e240 error 4 in libcamel-1.2.so.52.0.0[7f65b5d6+101000]

Is that a known bug, too?

>   Bye,
>   Milan

Bye.
Michael.
-- 
Michael Hirmke
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Re: [Evolution] IMAP-Account - new message count, but no messages

2016-09-07 Thread Michael Hirmke
Hi Pete,
[...]
>> Yes, I know that - but one can see the search field and its contents.
>> This is what I tried to describe.

>The search field is folder specific. So deleting the contents of the
>search field in one folder won't make any difference to any other
>folder. What's more, the search doesn't work at all at the "account
>entry" level.

so, why the string "test" is shown in the search field on the account
level, though I never entered it on this level?
I entered it on the INBOX level, deleted it there afterwards, went to
the account level and there this string was shown.

Ah, I just red Milan's latest mail - maybe this is the bug he mentioned.

>Also, specifying a search in "Current Account" basically disables
>everything until the search box is cleared.

Yes, that seems to be logical.

[...]
>Yes, but involving the root folder level of the account is meaningless
>- I was concerned that you thought you *should* be seeing things when
>that folder was highlighted.

No, I don't have any expectations when using software :))

>>
>> And: This is the only account showing that behaviour!

>Have you tried deleting and recreating the account.  (Apologies if you
>have said it before and I have missed it.) Or even rename the current
>account and disable it (so there's no chance of the config being re-
>used), then create a new version of the IMAP connection.

I disabled it -> no success.
I deleted and recreated it -> no success.
Only thing I didn't try was to rename it or delete and recreate it with
a different name. I will try that.

>Ultimately, what you need to do is to create a new *Linux* user account
>so that you have a completely clean configuration. Then when logged in
>as that user, set up the IMAP account. If that behaves properly, then
>it is nothing odd with the interaction with the server, but is a
>configuration issue.

Already tried that with my own account renaming all the existing
evolution folders in .cache and .config. No success.

Whats more: Switching folders within that account sometimes crashes
evolution:

kernel: evolution[1693]: segfault at 57cf056c ip 7f65b5dbcaeb sp
7ffdfbe4e240 error 4 in libcamel-1.2.so.52.0.0[7f65b5d6+101000]

>P.

Bye.
Michael.
-- 
Michael Hirmke
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Re: [Evolution] IMAP-Account - new message count, but no messages

2016-09-07 Thread Andre Klapper
On Wed, 2016-09-07 at 13:26 +0200, Michael Hirmke wrote:
> Switching folders within that account sometimes crashes evolution:
> 
> kernel: evolution[1693]: segfault at 57cf056c ip 7f65b5dbcaeb sp
> 7ffdfbe4e240 error 4 in libcamel-
> 1.2.so.52.0.0[7f65b5d6+101000]
> 
> Is that a known bug, too?

Impossible to say without a detailed stacktrace in a bug report. See
https://wiki.gnome.org/Community/GettingInTouch/Bugzilla/GettingTraces

andre
-- 
Andre Klapper  |  ak...@gmx.net
http://blogs.gnome.org/aklapper/
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Re: [Evolution] IMAP-Account - new message count, but no messages

2016-09-07 Thread Michael Hirmke
Hi Andre,

>On Wed, 2016-09-07 at 13:26 +0200, Michael Hirmke wrote:
>> Switching folders within that account sometimes crashes evolution:
>>
>> kernel: evolution[1693]: segfault at 57cf056c ip 7f65b5dbcaeb sp
>> 7ffdfbe4e240 error 4 in libcamel-
>> 1.2.so.52.0.0[7f65b5d6+101000]
>>
>> Is that a known bug, too?

>Impossible to say without a detailed stacktrace in a bug report. See
>https://wiki.gnome.org/Community/GettingInTouch/Bugzilla/GettingTraces

Ok, I'll test the behaviour with 3.20.5 first.
If the problems still occur with this version, I'll create a stacktrace.

>andre

bye.
Michael.
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Re: [Evolution] IMAP-Account - new message count, but no messages

2016-09-07 Thread Michael Hirmke
Hi again,

>Hi Milan,

>[...]
>>There was a bug in the past that when the selected folder changed from
>>folder A to folder B and the folder A had any filtering on, then the
>>filter had been re-used in the folder B, only the UI didn't indicate
>>it. Those are basically the steps you described above, except the
>>'folder A' is 'the account node' in the folder tree. You might be
>>affected by bug [1], which had been fixed for 3.18.3/3.20.0, while you
>>have "only" 3.16.5. There is no debugging variable to verify that,
>>unfortunately.

>ok, I'll try it on my other installation using openSuSE Tumbleweed and
>evolution 3.20.5.

exactly the same behaviour here, so probably not the bug you mentioned?

Bye.
Michael.
-- 
Michael Hirmke
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Re: [Evolution] IMAP-Account - new message count, but no messages

2016-09-07 Thread Michael Hirmke
Hi,

>Hi Andre,

>>On Wed, 2016-09-07 at 13:26 +0200, Michael Hirmke wrote:
>>> Switching folders within that account sometimes crashes evolution:
>>>
>>> kernel: evolution[1693]: segfault at 57cf056c ip 7f65b5dbcaeb sp
>>> 7ffdfbe4e240 error 4 in libcamel-
>>> 1.2.so.52.0.0[7f65b5d6+101000]
>>>
>>> Is that a known bug, too?

>>Impossible to say without a detailed stacktrace in a bug report. See
>>https://wiki.gnome.org/Community/GettingInTouch/Bugzilla/GettingTraces

>Ok, I'll test the behaviour with 3.20.5 first.
>If the problems still occur with this version, I'll create a stacktrace.

a problem still exists in 3.20.5:

kernel: evolution[4150]: segfault at 0010 ip
7f8d8a638bbb sp 74a201a0 error 5 in
libcamel-1.2.so.57.0.0[7f8d8a5da000+107000]

I'm not sure, though, if it is the same 8-<

>>andre

Bye.
Michael.
-- 
Michael Hirmke
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