[Desktop-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen flashes
*** This bug is a duplicate of bug 1826125 *** https://bugs.launchpad.net/bugs/1826125 I agree with djcater and mactyr that this does not seem to be a duplicate. My screen flashes every several minutes. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen flashes Status in xorg package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen flashes
*** This bug is a duplicate of bug 1826125 *** https://bugs.launchpad.net/bugs/1826125 I should probably note that I am also using the non-touch non-4K version (13-inch 1080p) screen with a clean install of 19.04. The "flash" does not appear if the Ubuntu image provided by Dell (18.04) is installed and then upgraded to 19.04. However it does occurs when 19.04 is clean installed via the Ubuntu ISO downloaded from canonical. The flash is much more obvious/annoying when the display is in "Night Light" mode. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen flashes Status in xorg package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
I followed these steps and the screen still flickers. 1) Downloaded the kernel linked to here into a new directory: https://bugzilla.freedesktop.org/show_bug.cgi?id=110511#c16 2) sudo dpkg -i *deb 3) sudo reboot Have I correctly installed the new kernel? $ uname -a Linux XPS-13-9380 5.1.0-rc5+ #10 SMP Mon May 27 15:43:20 EEST 2019 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
I have now followed the same steps for the kernel linked to below and already see flickering. https://bugzilla.freedesktop.org/show_bug.cgi?id=110511#c25 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
