Problem with linuxshop.de

[Pablo Angulo]

Hello:
More than a month ago, we searched the debian website for cd vendors. 
We found there the shop


 http://www.linuxshop.de

where we decided to purchase cds and make donations to debian and 
ubuntu. By the way, I can no longer find this website in the page:


 http://www.debian.org/CD/vendors/

Our credit card was charged, and we haven't received the cd's. They 
won't answer our emails, and we are left with no other choice but 
denounce them. Before we start to find some trouble for them, we would 
like to know if you received any money from them around the date of the 
purchase (11-September-2007).

 Thank you very much,
Pablo Angulo


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Re: Problem with linuxshop.de

[Richard Atterer]

Hello Pablo,

On Sat, Oct 20, 2007 at 10:06:42AM +0200, Pablo Angulo wrote:
> More than a month ago, we searched the debian website for cd vendors. We 
> found there the shop
>
>  http://www.linuxshop.de
>
> where we decided to purchase cds and make donations to debian and ubuntu. 
> By the way, I can no longer find this website in the page:

Ah, I spent a while looking through the older versions of the vendors page 
and looking for the URL "linuxshop.de" - it turns out that the shop is 
listed under "A. Mueller"/gnoppix.org.

> Our credit card was charged, and we haven't received the cd's. They won't 
> answer our emails, and we are left with no other choice but denounce 
> them. Before we start to find some trouble for them, we would like to 
> know if you received any money from them around the date of the purchase 
> (11-September-2007).

I'm sorry to hear about your problems!

This is especially bad because the shop is run by a Debian Developer, 
Andreas Müller. However, the shop is not an "official Debian shop" or 
anything, it is entirely Andreas's own business.

I've CCd Andreas - any comment on this situation would be most welcome! 
Andreas, if you don't answer or if there are further problems with other 
customers of the site, I may remove your shop from our vendor list!

Cheers,

  Richard

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