For upgrading to basic access

[Anton Richards]

 I applied for basic access to my Ads Manager account 10 days ago, but I 
have not received any response regarding whether it has been approved or 
denied. What steps can I take to expedite the process? 

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Re: developer application consulting

[zhangguodong]

Hi。I hope to manage our company's customers' advertising, report data query
and so on through Google ads API. These customers are different companies,
such as Company A and Company B, which are completely independent and have
no relationship with each other. May I ask, do customers need to apply for
their own developer application, and do they need to use each customer's
own developer application to invoke ads api? Or do I use A developer app
created as my company, that is, my company requests a developer app, and
Company A and Company B license their Google accounts to my developer app?
Thanks.
我希望通过Google ads
API管理我们公司的客户的广告投放、报表数据查询等。这些客户是不同的公司，比如A公司和B公司，他们是完全独立的，相互之间没有关系。请问，需要客户申请自己的开发者应用吗，调用ads
api需要使用每个客户自己的开发者应用吗？还是使用以我的公司身份创建的开发者应用，也就是我的公司申请一个开发者应用，A公司和B公司将他们的Google账户授权到我公司的开发者应用下即可？

Google Ads API Forum Advisor  于2024年11月11日周一
23:20写道：

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Could you further elaborate on what exactly you are looking for from the
> Google Ads API support team? If possible, please share the any related
> information on the "Different customers using our products, do each
> customer create their own developer application, or use the developer
> application created in our identity" for further assistance.
>
> Kindly note that this support channel specializes in Google Ads API
>  related
> concerns and technical implementations only.
>
> This message is in relation to case
> "ref:!00D1U01174p.!5004Q02vGj6L:ref" (ADR-00275023)
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

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RE: hotel group creation

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

I would like to inform you that it is possible to create Hotel Listing Groups 
(also known as Hotel Groups) using the Google Ads API. The REST resource that 
will be used is adGroupCriteria.mutate. You can include classifications such as 
Hotel Class, Hotel Country/Region and Hotel Id using the ListingDimensionInfo. 
This field is present in the ad group criterion of type listing_group. Please 
refer to the Creating Hotel Listing Groups documentation for the guide to 
create Hotel Groups.

I hope this clarifies your query. Feel free to reach out for any further 
concerns/queries.

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGmUz:ref" 
(ADR-00277083)

Thanks,

Google Ads API Team


Feedback
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Video URL

[Sara Khatib]

I have this query 
"SELECT ad_group_ad.ad.name, ad_group_ad.ad.display_url FROM video" 
The ad_group_ad.ad.display_url is not what I'm looking for, I want to be 
able to get the url of the actual youtube video used in the ad. Where can I 
find it?

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RE: problem to retrieve billing activities, billing summary from google ads api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

Note that retrieving of the Billing Activity page is not yet supported in the 
Google Ads API. I will raise a request to add this feature to be available in 
the Google Ads API. We cannot provide a scheduled timeline for the availability 
of this feature in the Google Ads API. I would recommend you to follow our 
Release Notes and Blog Post for future updates.

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGmTw:ref" 
(ADR-00277070)

Thanks,

Google Ads API Team


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RE: ads api access

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

Please note that the concerns related to access requests are out of scope for 
the Google Ads API support team. Our team specializes in Google Ads API related 
concerns and technical implementations only. I would recommend you to reach out 
to the Google Ads API Compliance team as they are better equipped to address 
your concern.

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGmVT:ref" 
(ADR-00277089)

Thanks,

Google Ads API Team


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Re: developer application consulting

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Please note that Google usually grants one developer token per company, so if 
your company already uses the Google Ads API, then you should reuse your 
existing developer token.If you are unable to  use your existing developer 
token, then you can apply for a new one explaining your use case in the 
application. I would like to inform you that the two customers use the same 
developer token created by your company. I would suggest you go through this 
documentation for more detailed information.

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGj6L:ref" 
(ADR-00275023)

Thanks,

Google Ads API Team


Feedback
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Re: problem to retrieve billing activities, billing summary from google ads api

[Hasan Ali]

what about general notifications, warnings? 
can it be retrieved from api?

On Thursday, November 28, 2024 at 12:57:18 PM UTC+4 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Note that retrieving of the Billing Activity page is not yet supported in 
> the Google Ads API. I will raise a request to add this feature to be 
> available in the Google Ads API. We cannot provide a scheduled timeline for 
> the availability of this feature in the Google Ads API. I would recommend 
> you to follow our Release Notes 
>  and Blog 
> Post  for 
> future updates.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02vGmTw:ref" (ADR-00277070)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
> Feedback
> How was our support today? 
>
> [image: rating1] 
> 
>   
>   [image: rating2] 
> 
>   
>   [image: rating3] 
> 
>   
>   [image: rating4] 
> 
>   
>   [image: rating5] 
> 
>
>
>

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Re: developer application consulting

[zhangguodong]

Can a developer app applying as my company be oauth to my developer app
online by another company with their Google ads account?

Google Ads API Forum Advisor  于2024年11月28日周四
20:16写道：

> Hi,
>
> Please note that Google usually grants one developer token per company, so
> if your company already uses the Google Ads API, then you should reuse your
> existing developer token.If you are unable to  use your existing developer
> token, then you can apply for a new one explaining your use case in the
> application. I would like to inform you that the two customers use the same
> developer token created by your company. I would suggest you go through
> this *documentation*
> 
> for more detailed information.
> This message is in relation to case
> "ref:!00D1U01174p.!5004Q02vGj6L:ref" (ADR-00275023)
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
> Feedback
> How was our support today?
>
> [image: rating1]
> 
>   [image: rating2]
> 
>   [image: rating3]
> 
>   [image: rating4]
> 
>   [image: rating5]
> 
>
>
>
>
>

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Hotel asset callout no data found

[Daliya Abraham]

Hi, I am unable to get the hotel callouts from campaign_asset 
and customer_asset  by using below queries but have callouts in google ads 
UI. However I got data for adgroup level from  ad_group_asset. Is there any 
restriction for campaign and customer levels?
SELECT
campaign_asset.campaign, 
campaign_asset.field_type, 
campaign_asset.primary_status, 
campaign_asset.resource_name, 
campaign_asset.status, 
campaign_asset.asset, 
campaign_asset.source, 
ad_group.id,
ad_group.name, 
campaign.id,
campaign.name, 
asset.source,

asset.hotel_callout_asset.language_code,
asset.callout_asset.callout_text, 
asset.hotel_callout_asset.text,
asset.id,
asset.resource_name,
customer.currency_code,
customer.id,
customer.descriptive_name
FROM
campaign_asset 
WHERE segments.date >= '2022-10-01' AND 
segments.date <= '2022-10-31'


SELECT
customer_asset.resource_name, 
customer_asset.asset, 
customer_asset.status,
campaign.id,
campaign.name, 
ad_group.id,
ad_group.name, 
asset.hotel_callout_asset.text, 
asset.callout_asset.callout_text, 
customer_asset.source, 
asset.source, 
customer.id, 
customer.descriptive_name, 

asset.hotel_callout_asset.language_code,
asset.id,
asset.resource_name,
customer.currency_code
FROM
customer_asset
WHERE segments.date >= '2021-10-01' AND 
segments.date <= '2023-10-31'

SELECT
ad_group_asset.ad_group, 
ad_group_asset.field_type, 
ad_group_asset.primary_status, 
ad_group_asset.resource_name, 
ad_group_asset.status, 
ad_group_asset.asset, 
ad_group.id,
ad_group.name, 
campaign.id,
campaign.name, 
ad_group_asset.source, 
asset.source,

asset.hotel_callout_asset.language_code,
asset.callout_asset.callout_text,
asset.hotel_callout_asset.text,
asset.id,
asset.resource_name,
customer.currency_code,
customer.id,
customer.descriptive_name
FROM
ad_group_asset 
WHERE segments.date >= '2022-10-01' AND 
segments.date <= '2022-10-31'

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ADS API ACCESS

[Badr]

It's been a month since we applied for api access, I've reached out to Ads 
Api compliance multiple time, we are advertisers, not an agency, this is 
getting really annoying, I know you are going to say "we are the api team, 
please reach out to the api compliance team" but the form doesn't provide 
results and the email is undeliverable
Our account number 7264167725

Thank you very much in advance for your help

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Device data count mismatch.

[Bimal Ram]

Hi Team,

I'm having a certain amount of data for devices when viewed through the 
Google Ads page (https://ads.google.com/). But when I fetch the same data 
with the same date range, I'm only getting less data.

I'll send the uncropped screenshot and API logs as a private reply.

Thank you, Regards.

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