RE: inquiry regarding delay in access to google ads api basic access

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Abdullah,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for the basic 
API access and you haven't received any updates on your application status. 
Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:​ ​ ​ ​ ​ ​ ​

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).
The type of access which you have requested for?

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for the developer token with the below details.

Google Ads Manager Account (MCC) ID:  requested
Case ID: requested
Access type: Basic

Kindly note that we can only assist with technical queries/concerns related to 
the Google Ads API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJWLE:ref" 
(ADR-00244603)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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Re: How to change existing assets in pmax asset group

2024-07-01 Thread Yisong Jiang
Hi there,
I also found the same issue during updating the set of relationships of 
text assets and a specific asset group.
I tried to add assetGroupAsset(Headline) and remove an existing one; remove 
an existing assetGroupAsset; add a new assetGroupAsset (with a created text 
asset with temp id -1)
They all failed with message: MISSING HEADLINE, DESCRIPTIONS, 
LONG_HEADLINE, and REQUIRES SHORT_DESCRIPTION. Is there any thing I did not 
right? 

Here is my request

Request
---
MethodName: google.ads.googleads.v17.services.GoogleAdsService/Mutate
Endpoint: googleads.googleapis.com:443
Headers: {developer-token=REDACTED, login-customer-id=89X079, 
x-goog-api-client=gl-java/17.0.11__Amazon.com-Inc.__Corretto-17.0.11.9.1 
gccl/32.0.0 gapic/32.0.0 gax/2.48.1 grpc/1.62.2}
Body: customer_id: "7X62"
mutate_operations {
  asset_operation {
create {
  resource_name: "customers/7X62/assets/-1"
  text_asset {
text: "gad ADD 01"
  }
}
  }
}
mutate_operations {
  asset_group_asset_operation {
create {
  asset_group: "customers/7X62/assetGroups/65X95"
  asset: "customers/7X62/assets/-1"
  field_type: HEADLINE
}
  }
}
response_content_type: MUTABLE_RESOURCE

and here is response:

AdGoogleService-adEdit google-ads-client update ad fail 
cn.dotfashion.soa.adhub.backend.error.GoogleApiException: errors {
  error_code {
asset_group_error: NOT_ENOUGH_HEADLINE_ASSET
  }
  message: "Headline asset for a valid asset group is not enough."
  trigger {
string_value: "Asset type: headline"
  }
  location {
field_path_elements {
  field_name: "mutate_operations"
  index: 1
}
field_path_elements {
  field_name: "asset_group_asset_operation"
}
  }
}
errors {
  error_code {
asset_group_error: NOT_ENOUGH_LONG_HEADLINE_ASSET
  }
  message: "Long headline asset for a valid asset group is not enough."
  trigger {
string_value: "Asset type: long headline"
  }
  location {
field_path_elements {
  field_name: "mutate_operations"
  index: 1
}
field_path_elements {
  field_name: "asset_group_asset_operation"
}
  }
}
errors {
  error_code {
asset_group_error: NOT_ENOUGH_DESCRIPTION_ASSET
  }
  message: "Description headline asset for a valid asset group is not 
enough."
  trigger {
string_value: "Asset type: description"
  }
  location {
field_path_elements {
  field_name: "mutate_operations"
  index: 1
}
field_path_elements {
  field_name: "asset_group_asset_operation"
}
  }
}
errors {
  error_code {
asset_group_error: SHORT_DESCRIPTION_REQUIRED
  }
  message: "Short description asset for a valid asset group is required."
  trigger {
string_value: "Asset type: description"
  }
  location {
field_path_elements {
  field_name: "mutate_operations"
  index: 1
}
field_path_elements {
  field_name: "asset_group_asset_operation"
}
  }
}
request_id: "FDrPY_znOPrjgSi-pLCcCw"

On Wednesday, February 8, 2023 at 7:06:56 PM UTC+8 Google Ads API Forum 
Advisor wrote:

> Hi Tiansi,
>
> I work along with Kevin. Allow me to assist you in this
>
> For your first concern, there should be no issue with regard to the 
> performance as long as you've follow the recommendation by my colleague 
> (which is to delete first the assets e.g headline, then add the new one) 
> This is also been done by other users on this thread 
> . 
> We highly suggest to do the first solution stated on this thread for your 
> use case.
>
> Regards,
> [image: Google Logo] 
> Teejay Wennie 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2iWlAJ:ref
>

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RE: token auth

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

As the issue is related to the developer token, I would recommend you reach out 
to the Google Ads API Compliance team as they are better equipped to address 
your concerns. Please note that our team can only assist with the technical 
queries or concerns related to the Google Ads API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJU5d:ref" 
(ADR-00244103)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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Re: deleting a user list does not fully remove it

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Kindly note that once a user list name is created it cannot be reused, even if 
the list with that name is deleted. In order to assist further on your query, 
please  provide us with the uncropped UI screenshot where you have created a 
same user list through UI with visibility of the customer ID.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJHrF:ref" 
(ADR-00239581)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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Issue with Revenue Data and Manual Conversion Upload

2024-07-01 Thread Adrianna Kunc


Hi! We recently encountered an issue with our API that was not pulling 
revenue data into the system since 17/06. We were notified on 27/06 that 
the issue had been resolved. However, the data hasn't been backfilled and 
we are still observing significantly deflated revenue levels for the 
affected period.

In an attempt to rectify this, we tried uploading the conversion values 
manually into the system. Unfortunately, the system is only accepting a 
limited number of conversions, and we are receiving a vague error message: 
"The file was not processed because of a system error. Please try again 
later."

Any guidance or updates on why the manual upload is not processing 
correctly would be greatly appreciated.

Thank you in advance for your assistance.

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Auction vs Reservation indicators in API and YTS campaigns

2024-07-01 Thread 'Abdullah Noman' via Google Ads API and AdWords API Forum
Hi,
I have been trying to find a data point or a field that indicates whether a 
customer has the ability to choose between auction vs reservation for the 
buying method using the Google Ads API, but have had no luck. Is there any 
indicators in the API that show whether a campaign is using the auction or 
reservation/instant_reserve buying method? 

Another question that is probably related, are there any indicators that 
can show whether a campaign is able to access Youtube Select or not?

Thank you,
Abdullah

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Not able to get

2024-07-01 Thread maaz ansari
Not able to get  refresh_token client_customer_id developer_token  as a 
developer i need this thing to integrate this information in my app

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Re: token auth

2024-07-01 Thread valentin volossin
Спасибо форуму что мегя приняли в свою команду чем обязан я с вами согласен
volossin40gmail.

пн, 1 июл. 2024 г., 12:40 'Google Ads API Forum Advisor' via Google Ads API
and AdWords API Forum :

> Hi,
>
> As the issue is related to the developer token, I would recommend you
> reach out to the Google Ads API Compliance team
>  as they
> are better equipped to address your concerns. Please note that our team can
> only assist with the technical queries or concerns related to the Google
> Ads API .
>
>
>
> *This message is in relation to case "ref:!00D1U01174p.!5004Q02tJU5d:ref"
> (ADR-00244103) Thanks,*
>
> [image: Google Logo] *Google Ads API Team*
> *Register
>  for
> the upcoming workshop: Performance Max and the Google Ads API!*
>
>
> --
> --
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> You received this message because you are subscribed to the Google
> Groups "AdWords API and Google Ads API Forum" group.
> To post to this group, send email to adwords-api@googlegroups.com
> To unsubscribe from this group, send email to
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> For more options, visit this group at
> http://groups.google.com/group/adwords-api?hl=en
> ---
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> To view this discussion on the web visit
> https://groups.google.com/d/msgid/adwords-api/Hm7oA0SFXUUD004u7v37rAQi6NgfkeSu-FPQ%40sfdc.net
> 
> .
>

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API "Requests" value showing in console vs. API calls limited under Basic access

2024-07-01 Thread Steve Begin
Hello,

May you please tell me if the value shown for Google Ads API "Requests" (or 
any other metric) in the following console corresponds to the 15000 call 
limit the Basic (vs. Standard) access facilitates?  
https://groups.google.com/u/1/g/adwords-api 

If it does correspond, is it 1:1, or does it differ based on factors? I 
made 92 calls in a period of less than 30 minutes (all of the same type of 
GAQL based search on the campaign resource) and noticed it only increased 
by 26 (even after giving time for latency now for several hours).


Thank you!

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View rate of each ad form (In-stream / In-feed / Shorts)

2024-07-01 Thread 남승희

Dear Google ads API support team,

Is there a way I can get view rate of each ad form (instream, infeed, 
shorts) from google ads reports api?

[image: 캡처.JPG]
I could find those information on campaign > campaign > campaign or ad 
group section by adding 'view rate' column,
but it seems there's only 'view rate'(not divided by ad forms) on the 
report section.

Thank you for your assisatance.

Best Regards,

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Google Ads Developer Token - no response & long delay in basic access

2024-07-01 Thread ErezI
Hey,

I submitted a request for a google ads developer token basic access about a 
week ago and have yet to receive any reply.

Would appreciate your assistance to understand the status of this request 
and to confirm whether it properly arrived at all (there was no email or 
any response after submitting the request)

This is the manager account number: 
248-067-8448

Thanks

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RE: google ads developer token - no response & long delay in basic access

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that this support channel specializes in Google Ads API related 
concerns and technical implementations only. However, as it appears that your 
issue is related to the basic access with the Google Ads API, I would suggest 
you to reach out to the Google Ads Compliance team as they are better equipped 
to assist you on this.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJWdl:ref" 
(ADR-00244699)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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Re: How to change existing assets in pmax asset group

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

I suspect what is happening is that when you remove a text asset you are 
triggering the validation process for the asset group. If the asset group 
required N text assets and you now have N - 1 the system will attempt to 
validate the asset group and produce the error. Adding and removing assets are 
atomic operations and a request with multiple operations is not treated as an 
atomic transaction. It is a mechanism to submit multiple operations.

AssetGroups have minimum requirements. If you remove an asset from an existing 
asset group and the minimum requirements are no longer met, the error is 
triggered. I would recommend you refer to this guide on update asset groups for 
more information.

To test the scenario, target an existing valid AssetGroup:

1. Send a request that adds one new text asset and ensure that the response 
shows it has succeeded.
2. Send a request to remove one text asset and let me know the response.

Kindly send the complete API logs (request and response logs with request-id 
and request header) generated at your end without redacting the information via 
Reply privately to the author option, or direct private reply to this email.

Since you are using the Java client library, if you haven't enabled the logging 
yet, I would request you to enable it by referring to this guide Java.

This message is in relation to case "ref:!00D1U01174p.!5004Q02iWlAJ:ref" 
(ADR-00166252)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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RE: api "requests" value showing in console vs. api calls limited under basic access

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

To assist you further, could you provide the "console" that you are referring 
to? It looks like you missed attaching the screenshot or the URL of the console 
that you are talking about. Note that a single query or report is counted as 
one operation, regardless of the results being streamed through 
GoogleAdsService.SearchStream or paged from a GoogleAdsService.Search call. 
Learn more. For a mutate request, each mutated item counts as one operation. 
Please refer to this guide on API operations for more information.

Also, I would recommend you refer to this guide on API Limits and Quotas, which 
summarizes some of the important limits and quotas to be aware of.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJWdW:ref" 
(ADR-00244695)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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Re: token auth

2024-07-01 Thread Analytics Account
No! The Google Ads Compliance team told me to reach out to you. Stop 
sending me in circles. This is stupid. It's a simple request 

On Monday, July 1, 2024 at 4:40:27 AM UTC-5 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> As the issue is related to the developer token, I would recommend you 
> reach out to the Google Ads API Compliance team 
>  as they 
> are better equipped to address your concerns. Please note that our team can 
> only assist with the technical queries or concerns related to the Google 
> Ads API .
>
>   
>
>
> *This message is in relation to case "ref:!00D1U01174p.!5004Q02tJU5d:ref" 
> (ADR-00244103) Thanks,*
>   
> [image: Google Logo] *Google Ads API Team* 
> *Register 
>  for 
> the upcoming workshop: Performance Max and the Google Ads API!*
>
>
>

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Re: api "requests" value showing in console vs. api calls limited under basic access

2024-07-01 Thread Steve Begin
Hello, thank you for your response. I have attached the requested "requests 
in console.png" as a screenshot showing the URL of the console I referenced 
(being that the URL's submitted in plain text as I had evidently do get 
stripped out of the message [understandably so]).

On Monday, July 1, 2024 at 8:58:16 AM UTC-4 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> To assist you further, could you provide the "console" that you are 
> referring to? It looks like you missed attaching the screenshot or the URL 
> of the console that you are talking about. Note that a single query or 
> report is counted as one operation, regardless of the results being 
> streamed through GoogleAdsService.SearchStream 
> 
>  or 
> paged from a GoogleAdsService.Search 
> 
>  call. Learn more 
> .
>  For 
> a mutate request, each mutated item counts as one operation. Please refer 
> to this guide on API operations 
>  
> for 
> more information.
>
> Also, I would recommend you refer to this guide on API Limits and Quotas 
> , 
> which summarizes some of the important limits and quotas to be aware of.
>
>   
>
>
> *This message is in relation to case "ref:!00D1U01174p.!5004Q02tJWdW:ref" 
> (ADR-00244695) Thanks,*
>   
> [image: Google Logo] *Google Ads API Team* 
> *Register 
>  for 
> the upcoming workshop: Performance Max and the Google Ads API!* 
>
>
>

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Re: token auth

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

I would like to inform you that this product officially offers support only in 
English. It would be best to reply in English if you can. If not, we will try 
to use Google Translate to support you as best as we can.

Could you please confirm whether you have any concerns with the Google Ads API? 
If yes, provide more information on it, so that we can assist you better.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJU5d:ref" 
(ADR-00244103)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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RE: issue with revenue data and manual conversion upload

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

To investigate the issue further, provide us with the complete API logs 
(request and response with request-id and request header) generated at your end.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

Additionally, note that uploading the conversion using the manual upload via 
Google Ads account (UI) is out of scope for the API team. I would recommend 
reaching out to the Google Ads Product support team as they are better equipped 
to address your concern. Please note that our team can only assist with the 
technical queries or concerns related to the Google Ads API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJWcJ:ref" 
(ADR-00244684)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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Re: token auth

2024-07-01 Thread Analytics Account
You can ignore that non-English message. But PLEASE delete my MCC: 
549-884-6662
And grant MCC: 554-719-5592 token to be authenticated for GCP project: 
452988213376.
I know this isn't a hard request for you. Please stop sending me in 
circles. I've already reached out to the API compliance team and they sent 
me to this forum. And now you're trying to send me back to them. Why is no 
one just handling the request??

On Monday, July 1, 2024 at 10:50:28 AM UTC-5 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> I would like to inform you that this product officially offers support 
> only in English. It would be best to reply in English if you can. If not, 
> we will try to use Google Translate to support you as best as we can.
>
> Could you please confirm whether you have any concerns with the Google 
> Ads API ? If 
> yes, provide more information on it, so that we can assist you better.
>
>
>   
>
>
> *This message is in relation to case "ref:!00D1U01174p.!5004Q02tJU5d:ref" 
> (ADR-00244103) Thanks,*
>   
> [image: Google Logo] *Google Ads API Team* 
> *Register 
>  for 
> the upcoming workshop: Performance Max and the Google Ads API!*
>  
>
>
>

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Token expired message

2024-07-01 Thread trespaan


Hello,

I've built an internal API to retrieve historical metrics for keywords 
using a Python/Flask application. After thoroughly programming and testing 
it on my localhost, everything worked perfectly: the client loaded 
correctly, and metrics were returned as expected.

I then deployed the repository on my Linode server, where the Google Search 
Console API was already running. Initially, both the search console and 
Google Ads routes worked fine. However, after five days, the Google Ads 
route started returning the following error:

```
google.auth.exceptions.RefreshError: ('invalid_grant: Token has been 
expired or revoked.', {'error': 'invalid_grant', 'error_description': 
'Token has been expired or revoked.'})
```

I've attempted various methods to resolve this issue:

   - Loading the client differently
   - Generating a new refresh token
   - Verifying the API key

Despite these efforts, the application continues to work flawlessly on 
localhost but not on the Linode server.

Has anyone encountered this problem before or have any suggestions on what 
to check next?

Thanks!

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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Message: Token has been expired (while token still works)

2024-07-01 Thread trespaan


Hello,

I've built an internal API to retrieve historical metrics for keywords 
using a Python/Flask application. After thoroughly programming and testing 
it on my localhost, everything worked perfectly: the client loaded 
correctly, and metrics were returned as expected.

I then deployed the repository on my Linode server, where the Google Search 
Console API was already running. Initially, both the search console and 
Google Ads routes worked fine. However, after five days, the Google Ads 
route started returning the following error:
``` 
google.auth.exceptions.RefreshError: ('invalid_grant: Token has been 
expired or revoked.', {'error': 'invalid_grant', 'error_description': 
'Token has been expired or revoked.'}) 
```

I've attempted various methods to resolve this issue:

   - Loading the client differently
   - Generating a new refresh token
   - Verifying the API key

Despite these efforts, the application continues to work flawlessly on 
localhost but not on the Linode server.

Has anyone encountered this problem before or have any suggestions on what 
to check next?

Thanks!

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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