Re: Customer Match - USER IDs - Way too low since March 2024

2024-06-09 Thread 'Vishnu Vankayala' via Google Ads API and AdWords API Forum 
Update:

When we upload without the consent the same USER IDs we've higher match 
rates. 

On Saturday, June 8, 2024 at 1:31:35 PM UTC+5:30 Vishnu Vankayala wrote:

> Hi,
>
> We've been facing issues with Customer Match rate with User IDs. We've 
> uploaded 100K user ids and match rates show around 40%..
>
> However the list size says only 2000.
>
> Similarly we do send the consent parameters along with the USER ID when we 
> upload the excel sheet in the UI, we don't have options to upload the 
> consent paramters.
>
> Could you explain what is the right way to upload the data?
>

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RE: not getting conversion action data for months

2024-06-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi,

Thank you for reaching out to the Google Ads API support team.

Please be informed that I have removed your response from the forums as it 
contains the PII information.

I understand that you're getting an empty response when querying the 
conversion_action report. I have tried to replicate the issue from my end using 
the customer ID '7731521629' and I got a successful run on the query and 
results are returned. Kindly see the below query with the minor changes:

SELECT conversion_action.id, conversion_action.name, metrics.all_conversions, 
metrics.all_conversions_value, conversion_action.category FROM 
conversion_action WHERE segments.date = '2024-05-01'

Also, I would suggest you use the Query Builder to build your query and Query 
Validator to validate your query.

Hope this helps! Let us know if you have any further queries.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJG3i:ref" 
(ADR-00239033)

Thanks,

Google Ads API Team

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RE: customer match - user ids - way too low since march 2024

2024-06-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that you are experiencing issues with Customer Match rates, as the 
User IDs are showing low match rates. Kindly note that once the 
OfflineUserDataJob has a SUCCESS status, the estimated match rate is available 
in the operation_metadata.match_rate_range field. If you query this field 
before the job completes, the value in this field might be zero. To ensure your 
match rate is ready for verification and the list ready for targeting, we 
recommend polling the job for completion. It can take as little as 10 minutes 
or up to 24 hours for the job to complete. I would recommend you to kindly 
refer to the "Verify list upload and match rate" documentation for more 
information. Also, I would suggest you to refer to this help center article 
"Fix Customer Match issues with list upload, small list size or low volume" for 
more information. You can refer to this guide for more information on how to 
properly pass consent when using the Google Ads API.

Could you kindly confirm whether you are using Google Ads UI or the Google Ads 
API for uploading the customer match data? If you are using API, in order to 
investigate your issue further, kindly provide us with the complete API logs 
(request and response logs with request-id and request header) generated at 
your end and uncropped UI screenshot of the Google Ads account (with visible 
customer ID) of where you are facing the issue.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJGMS:ref" 
(ADR-00239209)

Thanks,

Google Ads API Team

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Re: not getting conversion action data for months

2024-06-09 Thread Hashcrypt Devs 
Hi,

I am able to get the records based on your given query. But I want records
based on "segments.month =  '2024-05-01'" on the where clause instead
of "segments.date
= '2024-05-01'".

I'm getting empty records when I'm using the below query.

SELECT conversion_action.id, conversion_action.name,
metrics.all_conversions, metrics.all_conversions_value,
conversion_action.category FROM conversion_action WHERE segments.month
= '2024-05-01'


Please provide an appropriate solution for this issue.

Thanks


On Mon, Jun 10, 2024 at 10:00 AM Google Ads API Forum Advisor <
adsapi@forumsupport.google> wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Please be informed that I have removed your response from the forums as it
> contains the PII information.
>
> I understand that you're getting an empty response when querying the
> conversion_action
> 
> report. I have tried to replicate the issue from my end using the customer
> ID '7731521629' and I got a successful run on the query and results are
> returned. Kindly see the below query with the minor changes:
>
> SELECT conversion_action.id, conversion_action.name, metrics.all_conversions, 
> metrics.all_conversions_value, conversion_action.category FROM 
> conversion_action WHERE segments.date = '2024-05-01'
>
> Also, I would suggest you use the Query Builder
> 
> to build your query and Query Validator
> 
> to validate your query.
>
> Hope this helps! Let us know if you have any further queries.
>
> This message is in relation to case
> "ref:!00D1U01174p.!5004Q02tJG3i:ref" (ADR-00239033)
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

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Re: not getting conversion action data for months

2024-06-09 Thread Hashcrypt Devs 
  Hi,

I am able to get the records based on your given query. But I want records 
based on "segments.month =  '2024-05-01'" on the where clause instead of 
"segments.date 
= '2024-05-01'".

I'm getting empty records when I'm using the below query.

SELECT conversion_action.id, conversion_action.name, 
metrics.all_conversions, metrics.all_conversions_value, 
conversion_action.category FROM conversion_action WHERE segments.month = 
'2024-05-01'

Please provide an appropriate solution for this issue.

Thanks


On Monday, June 10, 2024 at 10:01:27 AM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Please be informed that I have removed your response from the forums as it 
> contains the PII information.
>
> I understand that you're getting an empty response when querying the 
> conversion_action 
>  
> report. I have tried to replicate the issue from my end using the customer 
> ID '7731521629' and I got a successful run on the query and results are 
> returned. Kindly see the below query with the minor changes: 
>
>
> SELECT conversion_action.id, conversion_action.name, metrics.all_conversions, 
> metrics.all_conversions_value, conversion_action.category FROM 
> conversion_action WHERE segments.date = '2024-05-01'
>
> Also, I would suggest you use the Query Builder 
> 
>  
> to build your query and Query Validator 
>  
> to validate your query.
>
> Hope this helps! Let us know if you have any further queries.  
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tJG3i:ref" (ADR-00239033)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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