I want to check the balance of the advertising account. Which resource should I inquire about?

[static bin]

Dear Team
I want to check the balance of the advertising account. Which resource 
should I inquire about? Can you help me?

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RE: api error for destination not working. how to resolve?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Oskar,


Thank you for reaching out to the Google Ads API Support Team.


Upon checking, a POLICY_FINDING error indicates that the ad you created has 
triggered policy violations. You may refer to this guide 

 for an example on how to automatically handle ad policy violations. You can 
check this Ads help center on Google Ads policies for more information: 
https://support.google.com/adspolicy/answer/6008942. For the error 
DESTINATION_NOT_WORKING, you may check this Ads help article 

 for some options in order to resolve it.


As an aside, I've observed that you're still sending your requests to version 
12 of the API which is already deprecated. I would advise updating to the 
latest version of the API as issuing your requests to a deprecated (or sunset) 
version of the API may incur risks of losing access to it. You can check the 
below links for more information as well as how to do so:

Deprecation and sunset dates - 
https://developers.google.com/google-ads/api/docs/sunset-dates
Upgrade to the latest version - 
https://developers.google.com/google-ads/api/docs/upgrade


In the event that you'd need further assistance regarding the Google Ads API or 
have any clarifications, just let us know.


This message is in relation to case "ref:_00D1U1174p._5004Q2n8KFW:ref"

Thanks,

Google Ads API Team

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Google ads api

[maxcode ITSolutions]

What does it mean by device=4 or device=3

I am using this query 
"SELECT 
segments.date,segments.device,metrics.cost_micros,metrics.clicks,metrics.impressions
 
FROM campaign WHERE segments.date BETWEEN '2022-07-17' AND '2023-07-17'"

and response is like 
[ {
segments: { date: '2022-09-28', device: 4 },
metrics: { cost_micros: 1290, clicks: 2, impressions: 44 }
  },
  {
segments: { date: '2022-09-29', device: 4 },
metrics: { cost_micros: 1102, clicks: 2, impressions: 34 }
  }]

I am trying to make a graph like device.png attached below.




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RE: my application for standard permissions api permission has not been answered for more than 3 weeks.

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thanks for reaching out to Google Ads API Forum.

Please note that with regards to concerns related to the granting and approval 
process of these tokens are already outside of the scope of the Google Ads API 
support team as our team specializes in Google Ads API-related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf.

In addition, can you provide the Case ID in the format of #-# after 
submitting the request of the access level, so that the Compliance team can 
further assist you with your concern?

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted an application for the standard access level. The 
customer hasn't received any response and it has been more than 3 weeks since 
they submitted the application.

Case ID : (requested)
Google Ads manager account (MCC) ID : 987-366-1094

This message is in relation to case "ref:_00D1U1174p._5004Q2n8LsD:ref"

Thanks,

Google Ads API Team

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RE: google ads api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to Google Ads API Forum.

Please note segments.device has a data type of ENUM. Can you confirm if this 
number value is returned in the API response while using the client library? If 
yes, you may check on this device.proto guide describing the devices. As per 
the guide, TABLET = 3 and DESKTOP = 4.

If you have further clarifications regarding these enum values, I recommend 
reaching out to the respective client library owner by filing an issue on the 
issue tracker on the Issues tab of your chosen client library on the github, so 
that they can provide guidance regarding these enum values.

This message is in relation to case "ref:_00D1U1174p._5004Q2n8NPx:ref"

Thanks,

Google Ads API Team

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Hour wise ad cost for item query

[Vipul G]

Hello 
I am expecting hour wise ad cost for items. currently I have 
created below query:






*SELECT segments.product_item_id, segments.date FROM 
shopping_performance_view WHERE segments.date = '2023-01-05' AND 
segments.hour = 2*I am getting error like this,* 'segments.hour' is not a 
valid field in the WHERE clause when 'shopping_performance_view' is the 
resource in the FROM clause. Fields in the WHERE must be 'Filterable'.*

is there any way to achieve this ?

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RE: i want to check the balance of the advertising account. which resource should i inquire about?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Thanks for reaching out to the Google Ads API Team.

Can you please confirm if you are using or having concerns related to the 
Google Ads API? If yes, please provide us more details or full context 
regarding your concern about the Google Ads API or elaborate more on how we can 
help?

Google Ads API - 
https://developers.google.com/google-ads/api/docs/first-call/overview

However, if you need assistance with regards to the Google Ads UI or dashboard, 
I recommend reaching out to the Google Ads Product Support team for further 
assistance as they are more equipped to resolve issues related to ads account 
or UI concerns.

Google Ads Product Support - https://support.google.com/google-ads/gethelp

Can you also confirm if any of these links are of any assistance towards your 
concern?

Get an invoice, statement, or payment receipt - 
https://support.google.com/google-ads/answer/1723045?hl=en&sjid=10924590149803697928-AP
Invoice - https://developers.google.com/google-ads/api/docs/billing/invoice

For this type of request in the future, please use this link to file your issue 
directly: https://developers.google.com/google-ads/api/support

This message is in relation to case "ref:_00D1U1174p._5004Q2n8MbA:ref"

Thanks,

Google Ads API Team

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Upload Images in Ad Group

[Tirth Barochia]

Hello,

I have Ad group id and I have images as assets but I try so much but I am 
not able to find how can I add my PNG images to ad group using ads API in 
python. Can you give me demo of it.

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Re: google ads api

[maxcode ITSolutions]

Thank you for your response.
Its really helpful.

On Mon, Jul 17, 2023 at 4:38 PM Google Ads API Forum Advisor
 wrote:

> Hi,
>
> Thank you for reaching out to Google Ads API Forum.
>
> Please note *segments.device*
> 
>  has
> a data type of *ENUM*. Can you confirm if this number value is returned
> in the API response while using the client library? If yes, you may check
> on this *device.proto*
> 
>  guide
> describing the devices. As per the guide, *TABLET = 3* and *DESKTOP = 4*.
>
> If you have further clarifications regarding these enum values, I
> recommend reaching out to the respective client library owner by filing an
> issue on the issue tracker on the *Issues* tab of your chosen *client
> library*  on
> the github, so that they can provide guidance regarding these enum values.
>
> This message is in relation to case "ref:_00D1U1174p._5004Q2n8NPx:ref"
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

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RE: hour wise ad cost for item query

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Vipul,

Thank you for reaching out to us.

Upon checking, I could confirm that 'segments.hour' is not a valid field in the 
WHERE clause when 'shopping_performance_view' is the resource in the FROM 
clause. To prevent this kind of error, You can use the exact 
shopping_performance_view builder 
(https://developers.google.com/google-ads/api/fields/v14/shopping_performance_view_query_builder?hl=en)
 to see its selectable and filterable fields. Also, I would recommend that you 
use the Google Ads Query Builder 
(https://developers.google.com/google-ads/api/fields/v14/overview_query_builder?hl=en)
 and Query Validator 
(https://developers.google.com/google-ads/api/fields/v14/query_validator?hl=en) 
tools for constructing queries.

On the other hand, for our team to further check and provide you with 
appropriate recommendations, could you please provide us with the entire UI 
screenshot without cropping, including its customer ID, where you can see the 
data you want to retrieve in the API?

You may then send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.

This message is in relation to case "ref:_00D1U1174p._5004Q2n8PjQ:ref"

Thanks,

Google Ads API Team

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Re: AccessRole is not same with roles in google ads backend?

[AFKIR Lahcen]

hi 
according to this doc, billing role is available in UI. But there is no 
Billing access role in the api documentation? is it possible to set Billing 
access role via api? 

Le mercredi 22 décembre 2021 à 17:43:10 UTC+1, Google Ads API Forum Advisor 
a écrit :

> Hi Daniel,
>
> My team is currently reviewing your request, there's nothing more concrete 
> to tell you. You may monitor our blog 
>  for 
> an update.
>
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2KboDm:ref
>

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create Billing access role via api

[AFKIR Lahcen]

hi 
according to this doc, billing role is available in UI. But there is no 
Billing access role in the api documentation? is it possible to set Billing 
access role via api? 

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RE: change history using google ads api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to Google Ads API Forum.

With regards to your concern, in Google Ads API perspective, Change Event 
provides a detailed breakdown of what changed in your account. When reporting 
on a create operation, all new field values are returned; and when reporting on 
an update operation, both new and old values are returned, giving you a 
complete picture of individual changes.

Additionally, the client type (such as API or web client) that was used to make 
the change is indicated, as well as which user made the change, assuming that 
information is also visible in the Change History of the web client.

Please note that the list of changes must be filtered by date (the date range 
must be within the past 30 days). You may refer to the Change Event Service for 
more information. You may also use the change_event report to retrieve the data 
shown in your UI. Please let us know if you have further questions.

Reference Links:

Change Event - 
https://developers.google.com/google-ads/api/reference/rpc/v14/ChangeEvent
client type - 
https://developers.google.com/google-ads/api/reference/rpc/v14/ChangeClientTypeEnum.ChangeClientType
Change Event Service - 
https://developers.google.com/google-ads/api/docs/change-event
change_event report - 
https://developers.google.com/google-ads/api/fields/v14/change_event

This message is in relation to case "ref:_00D1U1174p._5004Q2n8OMP:ref"

Thanks,

Google Ads API Team

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How can I get the reach for CampaignToForecast ?

[Simone Bonaretti]

Hi,
I've already implemented the CampaignToForecast process but I need also the 
reach of the words that I'm using for the fortecasts. I've searched on 
API's documentasion and I found the ReachPlanService,  the problem is when 
I try to get the plannable location list I get this error :
{ "message": "The caller does not have permission", "code": 7, "status": 
"PERMISSION_DENIED", "details": [ { "@type": 
"type.googleapis.com\/google.ads.googleads.v14.errors.GoogleAdsFailure", 
"errors": [ { "errorCode": { "authorizationError": "ACTION_NOT_PERMITTED" 
}, "message": "This request is not authorized to call ReachPlanningService. 
Developer Token not enabled.", "location": [] } ], "requestId": 
"Xj-LbXCn4h0nm2qAp7nDSg" } ] }

If i just call the $this->clientAds->getReachPlanServiceClient() no error 
is raised.
How can i solve this ? Is the right way to obtain the reach of keywords ?

Thanks

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RE: create billing access role via api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thanks for reaching out to the Google Ads API Team. I hope you are doing well 
today.

​With regard to your concern, the same topic was already raised in a separate 
email thread with the same subject titled “AccessRole is not same with roles in 
google ads backend?”. The API team has already responded to the email thread. 
For better tracking of updates, if you have further inquiry related to this 
matter, please respond to that email thread or if you have new issues or 
concerns we recommend creating a new email thread. However, let me reiterate 
the response to the issue below for reference.

Please note that this feature of “Billing access role” is still not available 
in the Google Ads API. However, we already raised a feature request for this to 
be available in Google Ads API, subject for review. For now, please follow our 
Blog post or Release Notes for the latest updates in the API.

Reference links:

Google Ads API - https://developers.google.com/google-ads/api/docs/start
Blog - https://ads-developers.googleblog.com/search/label/google_ads_api
Release Notes -  https://developers.google.com/google-ads/api/docs/release-notes


Have a great day.

This message is in relation to case "ref:_00D1U1174p._5004Q2n8Tjz:ref"

Thanks,

Google Ads API Team

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RE: how can i get the reach for campaigntoforecast ?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Simone,

Thanks for reaching out to the Google Ads API Team. I hope you are doing well 
today.

With regard to your concern, it appears that you've encountered the 
USER_PERMISSION_DENIED error which occurs when the authorized customer does not 
have access to the operating customer.

This is an authorization error 
(https://developers.google.com/google-ads/api/docs/best-practices/common-errors#authorizationerror)
 and its common cause is when authenticating as a user with access to a manager 
account but not specifying login-customer-id in the request. It also occurs 
when the OAuth2 credentials 
(https://developers.google.com/google-ads/api/docs/oauth/cloud-project) you are 
using were generated by a user / email address that does not have access 
(https://support.google.com/google-ads/answer/9978556?visit_id=638028230738600037-122357065&rd=1)
 to the account (customer_id) specified in your request. You can manage user 
access by referring to this article 
(https://support.google.com/google-ads/answer/6372672).

If the issue persists even after doing the above details, for our team to 
further compare, investigate, and validate why you are encountering issues, can 
you provide more information?

Provide the complete (request and response with request-id) logs with request 
ID generated as shown in the respective links.
Email address of the authenticating user


If you haven't enabled logging yet, using REST interface requests, you can 
enable logging via the curl command by using the -i flag. This will cause the 
tool to include the HTTP response headers in the output.

You can provide these via the Reply privately to author option. If this option 
is not available, then send it instead on this email address 
googleadsapi-supp...@google.com.

Reference links:

Request - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#request
Response - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#response
Request-id - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id


Have a great day.

This message is in relation to case "ref:_00D1U1174p._5004Q2n8Wp2:ref"

Thanks,

Google Ads API Team

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Re: google basic api application

[Sandy Yao]

 

Dear Sir/Madam,

Thank you for your prompt response. I have received the email from your 
team, which mentioned that several accounts under my management have been 
suspended due to fraud or abuse. However, I am uncertain about the specific 
reasons behind the account suspensions. I kindly request detailed 
information regarding the issues that led to the suspension of these 
accounts. Additionally, I would appreciate guidance on the necessary steps 
to resolve these problems effectively.

For your reference, my Google Ads Manager MCC ID is 325-503-6910.

Timely clarification and assistance in this matter would be highly valuable 
to me as I aim to address these issues promptly. Should you require any 
further information from my end to aid the investigation and resolution 
process, please feel free to reach out to me.

Thank you for your attention to this matter.

Best regards,

sandy



Google Ads API Forum Advisor 在 2023年7月15日 星期六凌晨2:13:51 [UTC+8] 的信中寫道：

> Hi Sandy,
>
> With regard to your latest concern, kindly note that we can only provide 
> support for *Google Ads API* (
> *https://developers.google.com/google-ads/api/docs/start* 
> ) related 
> concerns. If you're trying to become a *product expert* (
> https://productexperts.withgoogle.com/what-it-is) in the *Google Ads 
> community forum *(https://support.google.com/google-ads/community?hl=en), 
> then I suggest you reach out to the *Google Ads Product Support team* (
> *https://support.google.com/google-ads/gethelp* 
> ) as they are better 
> equipped to assist you on this matter. If your concern is different, then 
> kindly provide more details so we can take a closer look.
> This message is in relation to case "ref:_00D1U1174p._5004Q2mt965:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Código de criação de segmentos personalziados

[Felipe]

Ola, quero saber onde encontro a documentação para criar segmentações 
personalizadas via código[image: segments.png]

Quero criar públicos via código de "Visitantes do site", "Usuários do 
Youtube" e Lista de Clientes"

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Re: Image and Location Migration in Google Ads API

[Kevin]

Hi Bob,

It's been a few days - any update on this?

Thanks,
Kevin

On Wed, Jul 12, 2023 at 10:52 AM Google Ads API Forum Advisor
 wrote:

> I've asked for the mapping and will replay here with an update when I
> receive it.
>
>
> This message is in relation to case "ref:_00D1U1174p._5004Q2j1cSB:ref"
>
> Thanks,
>
> [image: Google Logo]
> Bob Hancock
> Google Ads API Team
>
>
>
>
>

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Re: no response from ads api basic access application

[Arnout Verhaar]

Hi,

I also tried requesting basic api access two times now, but didnt receive 
any notification or confirmation email about it.
MCC ID:  163-448-7537
requester email: a.verha...@gmail.com and my api email address is 
api-se...@app-xprofit.com.

Thank you!

On Tuesday, 4 July 2023 at 19:19:47 UTC+2 Toni Dorado wrote:

> Hello,
>
> It has been over a month since I submitted a request for basic API access, 
> but I haven't received any response.
>
> I'm not sure if this is the correct channel, but if you can assist me, I 
> would greatly appreciate it.
>
> Here are my details:
>
>
> *MCC ID: 225-225-1319 <(225)%20225-1319>Requester Email: 
> in...@mot...ent.com *
>
> Thank you very much.
>
> El lunes, 3 de julio de 2023 a las 17:30:58 UTC+2, Chris Naegelin escribió:
>
>> Hello,
>>
>> We have also encountered this issue. No response even after posting to 
>> the follow-up support form.
>>
>>
>> *MCC ID: 977-646-4893*
>> *Requester Email: ch...@gamera.ai*
>>
>> Any assistance is greatly appreciated as we have large brand budgets 
>> pending integration.
>>
>>
>> On Tuesday, June 13, 2023 at 7:44:56 AM UTC+2 Google Ads API Forum 
>> Advisor wrote:
>>
>> Hi Steven,
>>
>> Thank you for reaching out.
>>
>> Can you confirm if you are also encountering the same issue of not 
>> getting a response to the status of your application? If yes, kindly 
>> provide us with the details of your application as well as the following 
>> information: 
>>
>>
>>
>>- Google Ads manager account (MCC) ID 
>>
>>
>>- Case ID (if there is any generated) 
>>
>>
>>- Level of access requested 
>>
>> You may send it privately via the reply to author option. If this option 
>> is not available on your end, you may send it through our email (
>> googleadsa...@google.com) instead.
>>
>>
>>   
>> This message is in relation to case "ref:_00D1U1174p._5004Q2luRGT:ref"
>>
>> Thanks,
>>   [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Google Ads API PHP - How to disable an option "Automatically created assets" when creating campaign

[Evaldas Gudavičius]

Hi,

I'm following this instruction to create a performance max campaign 
-> 
https://developers.google.com/google-ads/api/samples/add-performance-max-campaign

But I can't find how to Disable these settings when creating the campaign.

   - Automatically created assets
   - Text assets
  - Final URL
   
Thanks


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My application for standard permissions API permission has not been answered for more than 3 weeks.

[apps anny]

Dear Team,

My application for standard permissions API permission has not been 
answered for more than 3 weeks. 

Could you help me find out where the problem is? 

And this is my MCC: 722-461-4993
 
Pls help me check. Thanks.

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Re: upload images in ad group

[Tirth Barochia]

As you said I tried but it is not working so can you please provide me code 
of upload PNG images in specific ad group using Python.

On Monday, 17 July 2023 at 21:59:31 UTC+5:30 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to Google Ads API Forum.
>
> You may need to use MutateAdGroupAssets (*MutateAdGroupAssetsRequest* 
> )
>  
> via AdGroupAssetService to link your AdGroup to your image assets. You may 
> refer to this code example (
> *https://developers.google.com/google-ads/api/samples/upload-image-asset#python*
>  
> )
>  
> for uploading an image asset using Python. However, there is no available 
> sample code example to add asset based image extensions at ad group level 
> in Python. 
>
> Please let us know if you have further questions.
> This message is in relation to case "ref:_00D1U1174p._5004Q2n8R6U:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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