RE: api standard permission has not passed for 8 days

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to Google Ads API Forum.

Upon checking, it appears that this Manager Account ID (275-034-6076) has a 
standard access already. With this, could you please confirm if you are seeing 
the same on your end? Also, kindly note that concerns related to API access 
applications are out of our API support team’s scope. If you have questions 
that are specific to the Google Ads API 
(https://developers.google.com/google-ads/api/docs/start) technical 
implementations, feel free to send those over to our team, and we would be 
happy to assist you further.

This message is in relation to case "ref:_00D1U1174p._5004Q2m9NcT:ref"

Thanks,

Google Ads API Team

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Re: please help me, i cant reply in old post.

[chun liu]

that mean portrait image can be only set/query in google ads ui, but cant 
do that via rest api or grpc? 


On Tuesday, June 6, 2023 at 7:31:07 PM UTC+8 Google Ads API Forum Advisor 
wrote:

> Hello Chun Liu,
>
> We've noticed that this concern has already been raised as a feature 
> request. However, there is no guarantee if this will be supported soon. All 
> I can say is for now, please keep an eye on our blog post for the updates 
> and releases. 
>
> Links included in this email:
>
>- Google Ads API - 
>*https://developers.google.com/google-ads/api/docs/start* 
>  
>- Blog - 
>*https://ads-developers.googleblog.com/search/label/google_ads_api* 
>  
>
> This message is in relation to case "ref:_00D1U1174p._5004Q2luTGg:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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where can i see my lead forum submissions?

[Moto Collection US]

Hi,
 I have added the lead forum extension in my google ads. Can you tell me 
where can i see the submissions?
My website link is motocollection.us, I have created created the ad and 
setup the lead forum extension, Now i want to know from where i can see the 
submitted forums in google ads dashboard? 

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Re: getting invalid_value(the field\'s value is invalid) while creating conversionaction with always_use_default_value as false

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

Upon checking, it appears that the validation rule that we have mentioned is 
not in any of our recent release notes 
(https://developers.google.com/google-ads/api/docs/release-notes). With this, 
this rule applies to all supported API versions at the moment.

I hope this clarifies your concern. Let us know if you have any additional 
questions.

This message is in relation to case "ref:_00D1U1174p._5004Q2lvXSf:ref"

Thanks,

Google Ads API Team

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Re: getting mutate_not_allowed(mutates are not allowed for the requested resource.) for purchase conversion goal

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello -

I'm a developer relations engineer jumping in to help with this issue.

This request is failing because conversion actions of type WEBPAGE_CODELESS are 
immutable on update requests. I've already submitted a feature request to have 
this emphasized in our reference docs.
This message is in relation to case "ref:_00D1U1174p._5004Q2lvUhv:ref"

Thanks,

Ben Karl
Google Ads API Team

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Re: A transient internal error has occurred. Retry the request.

[Google Ads API and AdWords API Forum]

Re-posting the last inquiry (
https://groups.google.com/g/adwords-api/c/D6Cu_dgkL5M) from the forum as it 
wasn't routed to our support queue.

Regards,
Google Ads API Team
On Tuesday, June 6, 2023 at 9:47:31 PM UTC+8 jo...@adlinks.io wrote:

> I am getting the error "A transient internal error has occurred. Retry the 
> request." when trying to use the Google Ads API. Anyone else experiencing 
> this right now? What can I do to fix it? I've read that it could be an 
> issue with Google's servers.

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Re: Masthead and Reserve API documentation

[Google Ads API and AdWords API Forum]

Re-posting the last inquiry (
https://groups.google.com/g/adwords-api/c/I3n3c7tmuMU) from the forum as it 
wasn't routed to our support queue.

Regards,
Google Ads API Team
On Wednesday, June 7, 2023 at 12:13:48 AM UTC+8 Ania Owczarek wrote:

> Hi all, 
>
> My client needs Google API documentation in order to get data specifically 
> for YouTube Reserve / Masthead (and they could not find it for these 
> products).
>
> Do you perhaps know where to find this documentation?
>
> Thanks,
> Ania

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Create ConversionAction throws exception CREATION_NOT_SUPPORTED

[Leonardo Faggiani]

Hello everyone,
Context:
We have in the company more than 600+ customers and at 1 July is the end of 
universal analytics, so I'm working with Google Ads API to import the 
conversions from GA4 and don't do it manually.

Im trying to import Conversion from GA4 but I got this error:

*Status(StatusCode="InvalidArgument", Detail="Request contains an invalid 
argument.")*

* { "conversionActionError": "CREATION_NOT_SUPPORTED" }, "message": 
"Creation of this conversion action type isn't supported by Google Ads 
API.", "location": { "fieldPathElements": [ { "fieldName": "operations" , 
"index": 0 }, { "fieldName": "create" }, { "fieldName": "type" } ] } } ]} 
Google.Protobuf.Collections.RepeatedField*


Request body samples

//Don't work
  ConversionAction conversionAction = new ConversionAction()
 {
 Name = "TEST",
 Category = ConversionActionCategory.Default,
 Type = ConversionActionType.GoogleAnalytics4Custom,
 Status = ConversionActionStatus.Enabled,
 ClickThroughLookbackWindowDays = 30,
 GoogleAnalytics4Settings = new 
ConversionAction.Types.GoogleAnalytics4Settings()
 {
 PropertyId = XXX,
 PropertyName = ""
 }
 };

If i use another kind of type like ConversionActionType.WebPage the 
creation work

//Work
ConversionAction conversionAction = new ConversionAction()
 {
 Name = "TEST",
 Category = ConversionActionCategory.Default,
 Type = ConversionActionType.Webpage,
 ValueSettings = new ConversionAction.Types.ValueSettings()
 {
 DefaultValue = 11
 },
 Status = ConversionActionStatus.Enabled,
 ClickThroughLookbackWindowDays = 30
 };

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Re: no response from ads api basic access application

[Steven Alsheimer]

Was there any resolution to this?

On Monday, June 5, 2023 at 5:09:38 PM UTC-4 Google Ads API Forum Advisor 
wrote:

> Hi Charles, 
>
> Thanks for reaching out to the Google Ads API Forum. I hope you are doing 
> well today.
>
> Please note that with regards to concerns related to the granting and 
> approval process of these tokens are already outside of the scope of Google 
> Ads API support team and our team specializes in Google Ads API-related 
> concerns and technical implementations only. 
>
> With regards to your concern, to ensure you get proper assistance, we are 
> reaching out to the *Google Ads API Compliance* team on your behalf and 
> requesting input. 
>
> @Compliance Team
>
>
> Please find the pertinent details below and confirm if you are able to 
> assist.
>
> *Summary:*
>
> Another customer (Charles) has the same issue and wants to check the 
> status of their application, from *“Test account to Basic access”*.
>  
>
>- Google Ads manager account (MCC) ID : *684-282-2441* 
>- Requester email: *charlesb...@gmail.com* 
>- Case ID: No case id 
>
>
> Have a great day.
>  
> This message is in relation to case "ref:_00D1U1174p._5004Q2luRGT:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Google Ads API Basic Access

[Steven Alsheimer]

I have put in for basic access application 3 times now and have contacted 
Google Reps and filled out a form on the Google Ads API compliance team.

No response and no action. 

Is posting my MCC secure?

I cannot find my Case ID at the moment. Not sure if I got one through the 
Compliance form.

Thanks for any help,
Steven

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Your next GAQL query search result can be "one search" away

[Zeyuan Gu]

Hey all, we've been working on Adzviser  for over 6 
months (YT demo ). We aim to enable the 
non-technical marketers to quickly search their marketing data like they 
would on Google Search, inspired by ChatGPT. The theory is that dashboards 
built on Google Looker Studio or Tableau don't offer enough flexibility so 
it could take marketers time to build one-off data reports to validate 
their hypothesis and answer their clients' questions. You can think of 
Adzviser as a chatbot interface that bubbles up your marketing data for 
you. Here is a one-page playbook 

 that 
explains what type of questions could be answered with Adzviser.

We've currently only integrated with Google Ads, as we expect to integrate 
FB next.

Your feedback will be what drives us to build more helpful and powerful 
tools for marketers. Our believe is that marketers deserve a tool that 
helps them understand whatever the hell is going on with their clients' 
campaigns WITHOUT ANY engineering.

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how to accept "Call and messaging ads terms" via API?

[msgu...@gmail.com]

Hi team,

I'm facing a tricky problem.
When customer create call asset via API, we get this error because customer 
didn't accept this term via account settings.
How could customer accept it via API?
our customer cannot login their google account UI directly.
we must use API to operate it.

Thanks,
Guofu

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Re: how to accept "Call and messaging ads terms" via API?

[msgu...@gmail.com]

Error "Message":"Customer consent for call recording Terms of Service is 
required to use CallAsset."

On Thursday, June 8, 2023 at 5:00:29 PM UTC-7 msgu...@gmail.com wrote:

> Hi team,
>
> I'm facing a tricky problem.
> When customer create call asset via API, we get this error because 
> customer didn't accept this term via account settings.
> How could customer accept it via API?
> our customer cannot login their google account UI directly.
> we must use API to operate it.
>
> Thanks,
> Guofu
>

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Re: How to get asset performance label for Responsive Display Ads with Python?

[Wenjun Yang]

Hi Team,
Already one year pass, any update for this feature?

Thanks!

On Monday, June 20, 2022 at 3:47:10 PM UTC+8 Google Ads API Forum Advisor 
wrote:

> Hi Wenjun,
>
> Thank you for the reply. I am also a member of the Google Ads API team and 
> let me provide support to your concern.
>
> Upon checking on my end, the only types of ad that the 
> *ad_group_ad_asset_view* supports are the following according to this 
> document 
> 
>  and 
> to our release notes document 
> : 
>
>- AppAds 
>- App pre registration ads 
>- App engagement ads 
>- Responsive search ads 
>
>
> Unfortunately, since the responsive display ad is not supported here and 
> the *ad_group_ad_asset_view* is the only report that can provide the 
> performance label between ads and text assets, then I am afraid that the 
> information that you are looking for is currently not possible to retrieve 
> in the Google Ads API. However, so that I can raise a feature request here, 
> please provide the screenshot of the whole UI where we can see the asset 
> with the performance label of responsive display ads as I can present it to 
> the team.
>
> You can provide it via Reply privately to author option. If this option is 
> not available, then send it instead on this email address 
> googleadsa...@google.com.
>
> Regards,
> [image: Google Logo] 
> Ernie John 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2bxKYZ:ref
>

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Problem verifying business account

[Marwa Abdul Hamid]

I have Problem verifying business account

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Google API: Remove all data from the list at once

[Odey Kassam]

I have a customer match list id that I want to remove all data from it at 
once (without deleting it) i'm using the Python client library, it has 
examples, however for this specific case:

https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match#remove_all_data_from_the_list_at_once

I'm not understanding how to write a python code to achieve it, I 
appreciate the help!

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Re: Removing users from UserList with Google Ads API

[Odey Kassam]

Hey Tejanth, were you able to do this? 

On Saturday, October 22, 2022 at 1:52:38 PM UTC-4 Tejanth Atyam wrote:

> Hi, I m trying to remove users from a customer match user list using 
> python. It is throwing an error while assigning a boolean value to 
> remove_all and is there any documentation apart from this 
> 
> .
> Thanks in advance.
>
> On Tuesday, 16 March 2021 at 14:31:22 UTC+5:30 Google Ads API Forum 
> Advisor Prod wrote:
>
>> Hi Roman,
>>
>> Thank you for raising your concern.
>>
>> The approach that you've mentioned is correct for removing and replacing 
>> members in a user list.
>>
>> However, if you want to get support on implementing the code for managing 
>> user list, then I would suggest reaching out to the author of the Java 
>> client library by posting your concern to this link 
>> . They are more 
>> equipped/technical to provide support to issues and concerns related 
>> to Java client library.
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John Blanca Tacata 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2Dvg6B:ref
>>
>

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Is automatic retry possible if "UNAVAILABLE" error occurs?

['JIHoon Ock' via Google Ads API and AdWords API Forum]

Thank you for looking at my question.

Intermittent errors occur in the process of inquiring campaign information.

===
Response

Headers: null
Body: null
Failure message: null
Status: Status{code=UNAVAILABLE, description=io exception, 
cause=io.grpc.netty.shaded.io.netty.channel.AbstractChannel$AnnotatedNoRouteToHostException:
 
null: googleads.googleapis.com/2404:6800:4005:81c:0:0:0:200a:443
Caused by: java.net.NoRouteToHostException
at 
io.grpc.netty.shaded.io.netty.channel.unix.Errors.newConnectException0(Errors.java:147)
at 
io.grpc.netty.shaded.io.netty.channel.unix.Errors.handleConnectErrno(Errors.java:128)
at 
io.grpc.netty.shaded.io.netty.channel.unix.Socket.connect(Socket.java:313)
at 
io.grpc.netty.shaded.io.netty.channel.epoll.AbstractEpollChannel.doConnect0(AbstractEpollChannel.java:773)
at 
io.grpc.netty.shaded.io.netty.channel.epoll.EpollSocketChannel.doConnect0(EpollSocketChannel.java:144)
at 
io.grpc.netty.shaded.io.netty.channel.epoll.AbstractEpollChannel.doConnect(AbstractEpollChannel.java:758)
at 
io.grpc.netty.shaded.io.netty.channel.epoll.AbstractEpollChannel$AbstractEpollUnsafe.connect(AbstractEpollChannel.java:600)
at 
io.grpc.netty.shaded.io.netty.channel.DefaultChannelPipeline$HeadContext.connect(DefaultChannelPipeline.java:1342)
at 
io.grpc.netty.shaded.io.netty.channel.AbstractChannelHandlerContext.invokeConnect(AbstractChannelHandlerContext.java:548)
at 
io.grpc.netty.shaded.io.netty.channel.AbstractChannelHandlerContext.connect(AbstractChannelHandlerContext.java:533)
at 
io.grpc.netty.shaded.io.netty.channel.ChannelDuplexHandler.connect(ChannelDuplexHandler.java:54)
at 
io.grpc.netty.shaded.io.grpc.netty.WriteBufferingAndExceptionHandler.connect(WriteBufferingAndExceptionHandler.java:157)
at 
io.grpc.netty.shaded.io.netty.channel.AbstractChannelHandlerContext.invokeConnect(AbstractChannelHandlerContext.java:548)
at 
io.grpc.netty.shaded.io.netty.channel.AbstractChannelHandlerContext.access$1000(AbstractChannelHandlerContext.java:61)
at 
io.grpc.netty.shaded.io.netty.channel.AbstractChannelHandlerContext$9.run(AbstractChannelHandlerContext.java:538)
at 
io.grpc.netty.shaded.io.netty.util.concurrent.AbstractEventExecutor.runTask(AbstractEventExecutor.java:174)
at 
io.grpc.netty.shaded.io.netty.util.concurrent.AbstractEventExecutor.safeExecute(AbstractEventExecutor.java:167)
at 
io.grpc.netty.shaded.io.netty.util.concurrent.SingleThreadEventExecutor.runAllTasks(SingleThreadEventExecutor.java:470)
at 
io.grpc.netty.shaded.io.netty.channel.epoll.EpollEventLoop.run(EpollEventLoop.java:391)
at 
io.grpc.netty.shaded.io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997)
at 
io.grpc.netty.shaded.io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
at 
io.grpc.netty.shaded.io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
at java.lang.Thread.run(Thread.java:750)
}.
===
▶ WARN  2023-06-09 12:14:30.629 [grpc-default-executor-23] 
com.google.ads.googleads.lib.request.summary[logAtLevel:159] - FAILURE 
REQUEST SUMMARY. Method: 
google.ads.googleads.v13.services.GoogleAdsService/Search, Endpoint: 
googleads.googleapis.com:443, CustomerID: {{id}}, RequestID: null, 
ResponseCode: UNAVAILABLE, Fault: io exception.
▶ WARN  2023-06-09 12:14:31.553 [grpc-default-executor-23] 
com.google.ads.googleads.lib.request.summary[logAtLevel:159] - FAILURE 
REQUEST SUMMARY. Method: 
google.ads.googleads.v13.services.GoogleAdsService/Search, Endpoint: 
googleads.googleapis.com:443, CustomerID: {{id}}, RequestID: null, 
ResponseCode: UNAVAILABLE, Fault: io exception.
▶ WARN  2023-06-09 12:14:31.966 [grpc-default-executor-23] 
com.google.ads.googleads.lib.request.summary[logAtLevel:159] - FAILURE 
REQUEST SUMMARY. Method: 
google.ads.googleads.v13.services.GoogleAdsService/Search, Endpoint: 
googleads.googleapis.com:443, CustomerID: {{id}}, RequestID: null, 
ResponseCode: UNAVAILABLE, Fault: io exception.
▶ WARN  2023-06-09 12:14:39.793 [grpc-default-executor-23] 
com.google.ads.googleads.lib.request.summary[logAtLevel:159] - FAILURE 
REQUEST SUMMARY. Method: 
google.ads.googleads.v13.services.GoogleAdsService/Search, Endpoint: 
googleads.googleapis.com:443, CustomerID: {{id}}, RequestID: null, 
ResponseCode: UNAVAILABLE, Fault: io exception.
▶ WARN  2023-06-09 12:14:45.906 [grpc-default-executor-23] 
com.google.ads.googleads.lib.request.summary[logAtLevel:159] - FAILURE 
REQUEST SUMMARY. Method: 
google.ads.googleads.v13.services.GoogleAdsService/Search, Endpoint: 
googleads.googleapis.com:443, CustomerID: {{id}}, RequestID: null, 
ResponseCode: UNAVAILABLE, Fault: io exception.
▶ WARN  2023-06-09 12:14:59.060 [grpc-default-executor-23] 
com.google.ads.googleads.lib.request.summary[logAtLevel:159] - FAILURE 
REQUEST SUMMARY. Method: 
google.ads.googleads.v13.services.GoogleAdsService/Search, Endpoint: 
goog