Re: Unclear error: The number of entries in the request exceeds the system limit

[Google Ads API Forum Advisor Prod]

Hi Antoni,

Thank you for providing additional details privately. I work with Peter and let 
me provide further support to your concern.

Could you confirm if the error is still persisting on your end? I asked this 
because I did not noticed the error in the API logs that you provided which you 
initially specify on this forum post. With this, I would suggest to continue 
your API requests and if the error will occur again, you can provide the 
complete request and response logs, with the request-id, and the batch IDs on 
the private email thread.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2DwoJv:ref

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Re: Retrieving changed_fields causes 500 Internal Error

[kol...@exito.de]

Seems to work again without problems, we didn't have a single 500 error 
this morning. Thanks!

sc...@lionhurst.com schrieb am Donnerstag, 25. März 2021 um 19:53:49 UTC+1:

> Based on the queries I'm doing, this appears to be resolved. Thanks.
>
> Scott
>
> On Thursday, March 25, 2021 at 1:42:01 PM UTC-5 adsapiforumadvisor wrote:
>
>> Hi All - 
>>
>> It appears as though this fix has been rolled out all the way to prod. 
>> Would you mind checking again whether you're continuing to receive these 
>> errors?
>>
>>
>> Thanks,
>> Ben, Google Ads API Team
>>
>> ref:_00D1U1174p._5004Q2Du7a3:ref
>>
>

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Re: Retrieving changed_fields causes 500 Internal Error

[Mat]

Hi Ben,

this morning we were able to pull about 2 million chance events across a 3 
digit number of client customers without an error. So this problem seems to 
be fixed, ty.
However: we still did not receive a single change_event that was made 
through the Google Ads Editor. But that seems to be a different ongoing 
issue 
.

Regards
Mat
adsapiforumadvisor schrieb am Donnerstag, 25. März 2021 um 19:42:01 UTC+1:

> Hi All - 
>
> It appears as though this fix has been rolled out all the way to prod. 
> Would you mind checking again whether you're continuing to receive these 
> errors?
>
>
> Thanks,
> Ben, Google Ads API Team
>
> ref:_00D1U1174p._5004Q2Du7a3:ref
>

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ExtensionFeedItem - percent_off - Too many decimal places specified.

[Prototype.co]

We've been chasing around this for some time now, and the closest info we 
could find was this:
https://github.com/googleads/google-ads-python/issues/153

Which describes the problem perfectly, but as you can see, there's not much 
help to be found. The issue is that if you try to set percent_off for a 
PromotionFeedItem
(see 
here: 
https://developers.google.com/google-ads/api/reference/rpc/v6/PromotionFeedItem)

you will get this error. Now the data type for this is int64, and in the 
client library these fields had always been set as int, and everything 
worked out just fine. (In fact, the only int64 available in python is 
numpy.int64, which as you might have guessed, also yields the same error).

The object looks like this:
*create {*
*  promotion_feed_item {*
*discount_modifier: UP_TO*
*occasion: SUMMER_SALE*
*promotion_target: "Heisenberg Goodies"*
*percent_off: 17*
*final_urls: "http://www.example.com/sale"*
*  }*
*  extension_type: PROMOTION*
*  targeted_ad_group: "customers/**/adGroups/***"*
*}*

And as you can see in the attached image, the field is clearly defined as 
{int}[image: percent_off.png]

The error message is: "This field has too many decimal places specified."

BatchJobId is 4681940862
RequestId is dOZYrAnQzGwH0MkiNfUXKA

Could you please look into this?

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RE: Unable to Replicate Table in UI Reporting Tool With API Query

[Google Ads API Forum Advisor Prod]

Hi Tanner,

Thank you for posting your concern.

Allow me to provide the my insights to the scenarios that you've mentioned:
"1. Remove the segments.device column from each report."
- Let me discussed first this document that zero impressions are always 
excluded when segmenting a report. With this, removing the segment fields in 
the API report will returned all the values just like in the UI so data be the 
same.

2. Remove the "Search Keyword Status" filter ("Enabled") from the UI report. 
For some reason the "WHERE ad_group_criterion.status = 'Enabled' clause in my 
query doesn't seem to do anything. Are Search Keyword Status and 
ad_group_criterion.status referring to different things?
-To take a closer look, could you provide the following details via Reply 
privately to author option?

Customer ID
Complete request and response logs with request ID generated on your end
Screenshot of the whole UI
Sample comparison of the 2


"The row counts cease to match when I add the device column back (along with 
the status filter). Also, for some reason the API query returns a different 
number of rows when I change the segments.date filter, but the UI returns the 
same number of rows no matter what I put in the date range filter. This only 
happens when the segments.device column is present."
-Please refer to #1 which explains why lesser rows are returned when including 
segment fields.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2EnGSz:ref

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Extra impressions when including Click Type

[Johan Wallinder]

Hello,

We've noticed that including click type in our reporting queries has lead 
to some unexpected results. In one case recently, a customer saw e few 
thousand extra impressions (all credited to the click type "SITELINKS") 
when compared to what they see in the UI. Could you help explain what 
happens with the data when Click Type is included?

Best Regards
Johan Wallinder

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Country code parameter for Custom Search Engine

[Uros Kovacevic]

Hello,

First of all  I would like to ask what is the difference between these two 
parameters, 1 

 and 2 
,
 
which one should we use if we want the results for a specific country, and 
lastly what does the API default to in case the country parameter is not 
provided, is it GLOBAL or US, would love a timely answer so I can inform my 
employer.

Best regards,
Uros

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Re: Questions about UserListService and OfflineUserDataJobService

[Google Ads API Forum Advisor Prod]

Hi Harry,

It is generally recommended for the remove_all job to complete before starting 
a new job to add data. There is no way to specify that one job be dependent / 
chained on another job's status / outcome, so if you run two jobs in parallel, 
the final outcome cannot be predicted in advance in this case.

Cheers
Anash
ref:_00D1U1174p._5004Q2DwUD2:ref

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Implementing Audience Targeting for search campaigns - Regs

[Osoftz Tech]

Hi Google team,

  1) Can it be implemented for *search campaigns* ?
  2) How to implement audience targeting using *Google Ads API*
 ?
  3) If it is, which of the following should be used in *ad 
group criteria* to achieve it,
a) *CustomAffinityInfo*
b) *CustomIntentInfo*
c) *UserInterestInfo*

 Thank You.


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end_date FIELD_CANNOT_BE_CLEARED

[Pedro Gramaça]

Hello,

Seeing that nothing is said in the docs about this, and the operation is 
doable in the UI.
I find it weird that when i try to clear a campaign's end date i receive 
this following error.

"""
...
  error_code {
field_error: FIELD_CANNOT_BE_CLEARED
}
message: "The field cannot be cleared."
location {
field_path_elements {
field_name: "operations"
index {
}
}
field_path_elements {
field_name: "update"
}
field_path_elements {
field_name: "end_date"
}
}
...
"""

Is there an alternative way of clearing this field?

Thanks,
Pedro

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Re: InvalidArgument Statuscode when running example code

[Hoang Chu]

Hi,

Apology for the late response. That error disappeared since I updated the 
Google.Ads.GoogleAds library from version 6.1 to the recently release 
version 7.0.

However, instead of the original error I now get an USER_PERMISSION_DENIED 
error.

I'm trying this using a manager account (Access level: Test Account. ID: 
584-763-) and a test account (ID: 106-298-) created under the 
manager account.
I've specified the test account ID (not manager account) as the 
LoginCustomerId and got the USER_PERMISSION_DENIED error.

However, when I used the manager count's ID as LoginCustomerId I get this 
error: DEVELOPER_TOKEN_NOT_APPROVED.

Which of the two account's ID should I use as LoginCustomerId? In my case 
either way get me (different) errors.

What am I doing wrong?

Below is the code to create a GoogleAdsConfig client.

public static GoogleAdsClient Create()
{
var settings = Startup.AppSettings.GoogleAdsApi;

var config = new GoogleAdsConfig
{
DeveloperToken = settings.DeveloperToken,
OAuth2Mode = OAuth2Flow.APPLICATION,
OAuth2ClientId = settings.OAuth2ClientId,
OAuth2ClientSecret = settings.OAuth2ClientSecret,
OAuth2RefreshToken = settings.OAuth2RefreshToken,
LoginCustomerId = settings.LoginCustomerId // ID of test account created 
under manager account: 106298
};
return new GoogleAdsClient(config);
}

Below is the example code I've used from the API documentation

public void Run(GoogleAdsClient client, string customerId, long[] 
locationIds, long languageId, string[] keywordTexts, string pageUrl)
{
var keywordPlanIdeaService = 
client.GetService(Services.V6.KeywordPlanIdeaService);

// Make sure that keywords and/or page URL were specified. The request must 
have
// exactly one of urlSeed, keywordSeed, or keywordAndUrlSeed set.
if (keywordTexts.Length == 0 && string.IsNullOrEmpty(pageUrl))
throw new ArgumentException("At least one of keywords or page URL is 
required, " +
"but neither was specified.");

// Specify the optional arguments of the request as a keywordSeed, UrlSeed,
// or KeywordAndUrlSeed.
var request = new GenerateKeywordIdeasRequest
{
CustomerId = customerId
};

if (keywordTexts.Length == 0)
{
// Only page URL was specified, so use a UrlSeed.
request.UrlSeed = new UrlSeed
{
Url = pageUrl
};
}
else if (string.IsNullOrEmpty(pageUrl))
{
// Only keywords were specified, so use a KeywordSeed.
request.KeywordSeed = new KeywordSeed();
request.KeywordSeed.Keywords.AddRange(keywordTexts);
}
else
{
// Both page URL and keywords were specified, so use a KeywordAndUrlSeed.
request.KeywordAndUrlSeed = new KeywordAndUrlSeed();
request.KeywordAndUrlSeed.Url = pageUrl;
request.KeywordAndUrlSeed.Keywords.AddRange(keywordTexts);
}


// Create a list of geo target constants based on the resource name of 
specified
// location IDs.
//   foreach (var locationId in locationIds)
//
 request.GeoTargetConstants.Add(ResourceNames.GeoTargetConstant(locationId));

request.Language = ResourceNames.LanguageConstant(languageId);
// Set the network. To restrict to only Google Search, change the parameter 
below to
// KeywordPlanNetwork.GoogleSearch.
request.KeywordPlanNetwork = 
KeywordPlanNetworkEnum.Types.KeywordPlanNetwork.GoogleSearchAndPartners;

try
{
// Generate keyword ideas based on the specified parameters.
var response =
keywordPlanIdeaService.GenerateKeywordIdeas(request);

// Iterate over the results and print its detail.
foreach (var result in response)
{
var metrics = result.KeywordIdeaMetrics;
Console.WriteLine($"Keyword idea text '{result.Text}' has " +
  $"{metrics.AvgMonthlySearches} average monthly searches and competition " 
+
  $"is {metrics.Competition}.");
}
}
catch (GoogleAdsException e)
{
Console.WriteLine("Failure:");
Console.WriteLine($"Message: {e.Message}");
Console.WriteLine($"Failure: {e.Failure}");
Console.WriteLine($"Request ID: {e.RequestId}");
throw;
}
}

On Wednesday, February 24, 2021 at 3:58:19 AM UTC+1 adsapiforumadvisor 
wrote:

> Hi,
>
> Could you confirm if the issue is still occurring on your end? If yes, you 
> can provide the complete API request 
> 
>  and response 
> 
>  logs 
> with request ID generated on your end where we can see the error via *Reply 
> privately to author* option to investigate it.
>
> You may try to enable logging of the API transactions by following the 
> guide below: 
>
>- .Net - 
>
> https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging 
>
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2CTeXz:ref
>

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RE: Error: "Principal must be an email address"

[Google Ads API Forum Advisor Prod]

Hello,

Thanks for reaching out. Would you mind sending us the complete request and 
response logs privately?

Thanks,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2EnITQ:ref

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Re: Error: "Principal must be an email address"

['Sahil Patel' via AdWords API and Google Ads API Forum]

Can you send me any email id to send privately? 

On Friday, March 26, 2021 at 9:33:24 AM UTC-5 adsapiforumadvisor wrote:

> Hello,
>
> Thanks for reaching out. Would you mind sending us the complete request 
> and response logs privately?
>
> Thanks,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2EnITQ:ref
>

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Re: Location Type of policy_topic_entries

[Google Ads API Forum Advisor Prod]

Hello,

Yes, these constraints are made at the country level. You can read more about 
country restrictions in this general support article.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2EmgQe:ref

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Re: creating mcc test accounts -

['Guillaume Desforges' via AdWords API and Google Ads API Forum]

Hi Aryeh,

Could you please describe in details which steps you have taken?
I am struggling a lot to create a mcc test account.

@Google Ads API Team: the doc is not clear at all. Instructions to create a 
test account is "create a test account" it is not enough when the UI is not 
intuitive.

Thanks

Regards
Guillaume
Le mardi 9 mars 2021 à 22:11:56 UTC+1, adsapiforumadvisor a écrit :

> Hi Aryeh,
>
> Thank you for reaching out. This 
> 
>  
> is a corresponding explanation for the test account in the Google Ads API.
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>  
>
> [image: Google Logo] 
> Xiaoming 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Du1aX:ref
>

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RE: How to get the delivered channel of a video report

[Google Ads API Forum Advisor Prod]

Hello,

When running the video report, you can select the field video.channel_id to get 
this data.

Cheers,
Anthony

Anthony
Google Ads API Team
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Re: Cannot pass location Id for linking GMB specific locations while creating Campaign

[Google Ads API Forum Advisor Prod]

Hi Megha,

Thank you for reaching out. Please find my response to your questions below:

If the item_id is wrong, you would need to correct it before the ads run.

It will not show on the Campaign Settings page. Please go into the specific ad 
group and check the Ad Group Settings page for the location information.

Thanks and regards,
Xiaoming, Google Ads API Team


Xiaoming
Google Ads API Team
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RE: Extra impressions when including Click Type

[Google Ads API Forum Advisor Prod]

Hi Johan,

Can you please share your report query, its results and your CID through reply 
privately so that we can further investigate?

Thanks,
Anthony

Anthony
Google Ads API Team
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Re: creating mcc test accounts -

['Aryeh Baker' via AdWords API and Google Ads API Forum]

Hi Guillaume,

I followed the instructions in Adwords API - 
https://developers.google.com/adwords/api/docs/guides/accounts-overview#test_accounts,
 
it states there "Note: You must have a separate Google account for your 
test manager account since a Google account is restricted to one root 
manager account."

Regards,

Aryeh Baker

On Friday, March 26, 2021 at 11:59:48 AM UTC-4 guil...@polaranalytics.co 
wrote:

> Hi Aryeh,
>
> Could you please describe in details which steps you have taken?
> I am struggling a lot to create a mcc test account.
>
> @Google Ads API Team: the doc is not clear at all. Instructions to create 
> a test account is "create a test account" it is not enough when the UI is 
> not intuitive.
>
> Thanks
>
> Regards
> Guillaume
> Le mardi 9 mars 2021 à 22:11:56 UTC+1, adsapiforumadvisor a écrit :
>
>> Hi Aryeh,
>>
>> Thank you for reaching out. This 
>> 
>>  
>> is a corresponding explanation for the test account in the Google Ads API.
>>
>> Thanks and regards,
>> Xiaoming, Google Ads API Team
>>  
>>
>> [image: Google Logo] 
>> Xiaoming 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2Du1aX:ref
>>
>

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RE: Country code parameter for Custom Search Engine

[Google Ads API Forum Advisor Prod]

Hello,

Unfortunately, this is out of scope for Google Ads API. You can get support on 
this issue by navigating to this link.

Regards,
Anthony

Anthony
Google Ads API Team
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RE: end_date FIELD_CANNOT_BE_CLEARED

[Google Ads API Forum Advisor Prod]

Hello,

Thanks for reaching out. Can you please provide us with the complete request 
and response logs so that we can take a closer look at the issue?

Thanks,
Matt
Google Ads API Team

Matt
Google Ads API Team
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Re: Error: "Principal must be an email address"

[Google Ads API Forum Advisor Prod]

Hello,

On this post, please click the drop down menu and select 'reply privately to 
author'. If you find this option is not available, please send us an email at 
googleadsapi-supp...@google.com and link this thread in that email.

Thanks,
Matt
Google Ads API Team

Matt
Google Ads API Team
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RE: Implementing Audience Targeting for search campaigns - Regs

[Google Ads API Forum Advisor Prod]

Hi,

Thank you for reaching out. Please find my response to your question below:

Yes, it can be.
You could refer to this code example on how to apply the ad group criterion on 
the targeted ad group.
They are different types and all could be utilized. Please refer to this guide 
for more information on them.

Thanks and regards,
Xiaoming, Google Ads API Team

Xiaoming
Google Ads API Team
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Re: ad extension is approved on Adword UI but it is disapproved from Google Ads API

[msgu...@gmail.com]

Hi I haven't permission to reply privately or reply author

On Tuesday, March 16, 2021 at 6:23:47 AM UTC-7 adsapiforumadvisor wrote:

> Hello,
>
> Can you please provide us with the API request and response and a 
> screenshot of your UI that shows this ad extension? Please do using *reply 
> privately*.
>
> Regards,
> Anthony
>
> [image: Google Logo] 
> Anthony 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2DvVNj:ref
>

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Mismatch in stats

[Krishnadas D]

 

Hi google team 

i found some issue in stats in some campaigns , i need some explanation on 
it , and solution also .

i have 2 campaigns in ad manager , i need to get total stats of that 
campaigns

this is my campaign details    i attached in 
this document too.

here i need to calculate total 100%video view 

in this documentation 
  it is 
mentioned that *"Percentage of impressions where the viewer watched all of 
your video." *is the 100% video view that you are showing in ad manager .

so when i calculate number of viewer watched all  video. will be 


*campaign 1 :  *

impression = 3574275  ,  video played to 100%  =  *2.18%* then total all 
video watched will be *77919.195*

*campaign 2 :  *

impression = 245812  ,  video played to 100%  =  *21.89%* then total all 
video watched will be *53808.2468*


so the total all video watched will *131727.442  , in that case *

video played to 100% =  *131727.442 / (3574275 + 245812) * 100 
= 3.448283822 %*

*BUT  *in ad manager it is showing *16.79% *

can i know what is the formula to get *total  video played to 100% for 
those 2 campaigns .*

Waiting for your kind and quick response  

THANKS .

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