Re: Link to the Google Ads UI

[Tom Nahum]

Hi Xiaoming,
i tried to contact the email address you mentioned, but i got a message 
saying it is no longer being monitored. 
do you happen to know about a monitored email to send my question to?

thanks! Tom

On Wednesday, January 13, 2021 at 9:41:35 PM UTC+2 adsapiforumadvisor wrote:

> Hi Tom,
>
> Thank you for reaching out. The URL link to access the Google Ads account 
> includes the ocid that is an internal customer id and this ocid is not 
> fetchable via the APIs. There isn’t any other way to form a link for a 
> specific Google Ads account. Please reach out to the Google Ads Team via 
> their email alias ads-supp...@google.com to consult other possible ways 
> to achieve it through the UI or on the product level.
>
>
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>  
> [image: Google Logo] 
> Xiaoming 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q277KGm:ref
>

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Re: Segmentation fault when trying to mutate create AdGroupAd for app_ad

[Ben Laor]

I need permission to reply privately

On Thursday, January 14, 2021 at 9:00:56 AM UTC+2 adsapiforumadvisor wrote:

> Hi Ben,
>
> I work with Anthony and allow me to assist you for now.
>
> So that our team can investigate further, could you also provide the 
> complete details of your request and response 
> 
>  
> logs by enabling logging 
> ? 
> You may then send the requested details using the *Reply privately to 
> author* option.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2AJbQb:ref
>

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Re: Segmentation fault when trying to mutate create AdGroupAd for app_ad

[Google Ads API Forum Advisor Prod]

Hi Ben,

If the option to reply privately is not available, you can send the details to 
our (googleadsapi-supp...@google.com) alias instead.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2AJbQb:ref

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Re: Segmentation fault when trying to mutate create AdGroupAd for app_ad

[Ben Laor]

Alright, i have sent the logs to that address (it contains a different 
request id, as i tried again for fresh logs)

On Thursday, January 14, 2021 at 11:47:46 AM UTC+2 adsapiforumadvisor wrote:

> Hi Ben,
>
> If the option to reply privately is not available, you can send the 
> details to our (googleadsapi-supp...@google.com) alias instead.
>
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2AJbQb:ref
>

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Re: Test Account - No Permissions

[Rene Rebers]

Hi, thanks for your reply. It doesn't seem to work. But I read that I can 
create one using the api. Not sure though what testaccount "closed" exactly 
means, is it not accessable at all? You can close / delete this 
conversation, I will have to create a new one to ask on how to do that via 
postman anyway.

adsapiforumadvisor schrieb am Mittwoch, 13. Januar 2021 um 21:45:55 UTC+1:

> Hi Rene,
>
> Were you able to resolve your issue? If you have issues creating test 
> accounts, try creating it using a private/incognito window.
>
> Regards,
> Anthony
>
> [image: Google Logo] 
> Anthony 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2AztqL:ref
>

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Failed to create a bill, associated with an existing account

[Cyan]

HI,

When I created the bill, I was associated with an existing account. The 
request failed.

Return information:

FAILURE REQUEST DETAIL.
Request
---
MethodName: 
google.ads.googleads.v6.services.BillingSetupService/MutateBillingSetup
Endpoint: googleads.googleapis.com:443
Headers: {developer-token=REDACTED, login-customer-id=6739876670, 
x-goog-api-client=gl-java/1.8.0_251 gapic/ gax/1.57.0 grpc/1.30.0}
Body: customer_id: "6477922205"
operation {
  create {
resource_name: 
"customers/6477922205/paymentsAccounts/2338-3104-9327-7072"
start_time_type: NOW
payments_account: "2338-3104-9327-7072"
  }
}


Response

Headers: 
Metadata(content-type=application/grpc,request-id=l3H_8382yUeWkpvYQtbheQ,date=Thu,
 
14 Jan 2021 13:18:52 GMT,alt-svc=h3-29=":443"; ma=2592000,h3-T051=":443"; 
ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; 
ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43")
Body: null
Failure message: errors {
  error_code {
request_error: RESOURCE_NAME_MALFORMED
  }
  message: "Resource name \'2338-3104-9327-7072\' is malformed: expected 
\'customers/{customer_id}/paymentsAccounts/{payments_account_id}\'."
}

Status: Status{code=INVALID_ARGUMENT, description=Request contains an 
invalid argument., cause=null}.
2021-01-14 21:18:52.706 ERROR 12943 --- [nio-8002-exec-4] 
c.a.g.a.s.GoogleAdsAccountBudgetService  : errors {
  error_code {
request_error: RESOURCE_NAME_MALFORMED
  }
  message: "Resource name \'2338-3104-9327-7072\' is malformed: expected 
\'customers/{customer_id}/paymentsAccounts/{payments_account_id}\'."
}


com.google.ads.googleads.v6.errors.GoogleAdsException: errors {
  error_code {
request_error: RESOURCE_NAME_MALFORMED
  }
  message: "Resource name \'2338-3104-9327-7072\' is malformed: expected 
\'customers/{customer_id}/paymentsAccounts/{payments_account_id}\'."
}

Thanks
cyan

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Re: User List maintenance using Google Ads API

[Google Ads API Forum Advisor Prod]

Hello Philip,

Could you do me a huge favor and start a new forum thread with this question? 
It's already well written; it just needs to be in a new thread. The reason is 
because people who are on this thread or people coming along later may get 
confused when the question is slightly different than the original question, 
especially when the thread is old.

Thanks,
Nadine Wang, Google Ads API Team
ref:_00D1U1174p._5001UaRix7:ref

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Re: Segmentation fault when trying to mutate create AdGroupAd for app_ad

[Ben Laor]

I found the issue, i was sending status on the adGroupAd operation, which 
is invalid (not specified anywhere i have seen and the error was very 
unclear about it)

On Thursday, January 14, 2021 at 11:59:54 AM UTC+2 Ben Laor wrote:

> Alright, i have sent the logs to that address (it contains a different 
> request id, as i tried again for fresh logs)
>
> On Thursday, January 14, 2021 at 11:47:46 AM UTC+2 adsapiforumadvisor 
> wrote:
>
>> Hi Ben,
>>
>> If the option to reply privately is not available, you can send the 
>> details to our (googleadsapi-supp...@google.com) alias instead.
>>
>
>>
>> Best regards,
>>
>> [image: Google Logo] 
>> Peter Laurence Napa Oliquino 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2AJbQb:ref
>>
>

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Re: How to solve DEVELOPER_TOKEN_PROHIBITED error ?

[Google Ads API Forum Advisor Prod]

Greetings!

We are still working on a more generic solution so folks can change this 
themselves. In the meantime, could you please reply privately to author and 
provide me the manager account ID where the developer token is that you 
accidentally used and the manager account ID where the developer token is that 
you WANT to use? I'll see what I can do from there.

Best,
Nadine, Google Ads API Team
ref:_00D1U1174p._5001UHG6Ve:ref

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Link Checker Script not working

[Andy]

Hi,

I'm trying to use the Link Checker Script. I checked both Single Account 
and MCC. Unfortunately both are not working.

I copied the spreadsheet, changed both URLs in the source code (also email) 
and the message in the logs is: "Error: Please specify a valid Spreadsheet 
URL".

Spreadsheet access is set to "anyone with the link can edit". 

Any ideas how to solve this or is the script overhauled?

Thanks,
Andy

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RunOfflineUserDataJob execution question

[Philip Amendolia]

Hi,

Using the Google Ads API RunOfflineUserDataJob  
service
 
if I send 2 separate jobs synchronously, in order on my end, will the job 
cantaining the RemoveAll operation be executed before the job containing 
the Create operations?
The end goal is to "refresh" a Customer Match List". What I am trying to do 
currently: 

1. First job - uses the *remove_all OfflineUserDataJobOperation *to wipe a 
Customer Match Audience list, first job with a resource name i.e. 
'customers/4925422580/offlineUserDataJobs/4354690227'.
(
https://developers.google.com/google-ads/api/reference/rpc/v4/OfflineUserDataJobService#runofflineuserdatajob_
*(*
https://developers.google.com/google-ads/api/reference/rpc/v4/OfflineUserDataJobOperation
) 

2. Second job - uses the  *create OfflineUserDataJobOperation *to create 
operations for a new list of emails and runs the 2nd job, with a separate 
resource name i.e.  'customers/4925422580/offlineUserDataJobs/4354690227'

Can I be confident that the first job will be executed by Google before the 
2nd job? Or is there a chance that the new user list will be uploaded 
first, and then the job with the remove all wipes that new user list?


*As both jobs can take up to 24 hours, I can't exactly wait for a SUCCEEDED 
status from job 1 before proceeding to job 2. Can you offer any insight on 
this?*

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Re: Test Account - No Permissions

[Google Ads API Forum Advisor Prod]

Hi Rene,

Test accounts will be closed by default. I'll go ahead and close this case. 
Please feel free to reach out if you face any issues.

Regards,
Anthony

Anthony
Google Ads API Team
ref:_00D1U1174p._5004Q2AztqL:ref

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RE: Link Checker Script not working

[Google Ads API Forum Advisor Prod]

Hi Andy,

Since this issue is Google Ads Scripts related, not API, you will need to reach 
out to the Scripts team for assistance. You can reach them through their forum.

Regards,
Anthony

Anthony
Google Ads API Team
ref:_00D1U1174p._5004Q2B0Ixd:ref

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get linked manager account data

[INI GlobalOps]

Hi I'm wondering how to access the data for subaccounts under a linked 
manager account.

When we request customer_service.list_accessible_customers() the response 
is this list:

Customer resource name: "customers/92"
Customer resource name: "customers/20"
Customer resource name: "customers/78 "
Customer resource name: "customers/84 "
etc.

These are manager accounts linked to our manager account.

*My question is how do I extract the subaccounts of these manager accounts 
so I can get campaign performance data?*

Thank you!

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RE: AdWords production API access issues.

[Google Ads API Forum Advisor Prod]

Hi,

Thank you for reaching out. You encountered the DEVELOPER_TOKEN_NOT_APPROVED 
error as your developer token with Test access was not approved to upgrade to 
Basic access level. Please use the developer token associated with the MCC 
account that holds the Basic access to make API calls.

Thanks and regards,
Xiaoming, Google Ads API Team


Xiaoming
Google Ads API Team
ref:_00D1U1174p._5004Q2B0Cx8:ref

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RE: Exclude Shopping Campaign Data

[Google Ads API Forum Advisor Prod]

Hello,

Thanks for reaching out. In the AdWords API, the advertisingChannelSubtype 
segment, which can be used to filter shopping campaigns, is only available in 
the campaign performance report. However, this is possible in the 
age_range_view in the Google Ads API.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2B0BRW:ref

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RE: Help! I can not get any data from google ads-api

[Google Ads API Forum Advisor Prod]

Hi Susie,

Thank you for reaching out. You were not getting results back as you were 
retrieving data directly from the manager account. Please select the specific 
client customer account under the manager account and make the request again.

Thanks and regards,
Xiaoming, Google Ads API Team


Xiaoming
Google Ads API Team
ref:_00D1U1174p._5004Q2B0DyN:ref

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Re: Link to the Google Ads UI

[Google Ads API Forum Advisor Prod]

Hi Tom,

Thank you for reaching out. Please reach out to the Google Ads Team via this 
link.

Thanks and regards,
Xiaoming, Google Ads API Team



Xiaoming
Google Ads API Team
ref:_00D1U1174p._5004Q277KGm:ref

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RE: Failed to create a bill, associated with an existing account

[Google Ads API Forum Advisor Prod]

Hi Cyan,

Thank you for reaching out. The correct resource name to mutate BillingSetup is 
customers/{customer_id}/billingSetups/{billing_setup_id}. Please make the 
modification and try it again.

Thanks and regards,
Xiaoming, Google Ads API Team



Xiaoming
Google Ads API Team
ref:_00D1U1174p._5004Q2B0GRM:ref

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Re: Failed to retrieve responsive video ad

[Dihan Cheng]

Hello, is there any progress on the issue?

thanks,

Dihan

On Tuesday, January 5, 2021 at 8:41:14 AM UTC-5 adsapiforumadvisor wrote:

> Hello,
>
> Nothing to share yet. I will monitor progress and let you know as soon as 
> we do have any information. For now it looks like you'll just have to avoid 
> using that field.
>
> Regards,
> Mike, Google Ads API Team
>
> ref:_00D1U1174p._5004Q29SImo:ref
>

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Re: Failed to retrieve responsive video ad

[Google Ads API Forum Advisor Prod]

Hello,

The team has identified a fix and we are in the process of rolling it out. I 
expect it will be ready for you sometime next week. I will keep an eye on the 
progress and let you know once I confirm the fix is live.

Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5004Q29SImo:ref

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Re: GetCampaigns service not returning any response

[Rajat Srivastava]

Hi Peter,

I have tried to contact the API using .Net this time. While executing the 
GetKeyword file , I receive below response from the API.
I am not able to understand what it actually means.

1. Is this a success response?
2. How to we access the records from this response.

Method Name: /google.ads.googleads.v6.services.GoogleAdsService/Search
Host: https://googleads.googleapis.com
Headers: {
  "x-goog-api-client": "gl-dotnet/3.0.0 gapic/6.1.0 
gax/3.2.0+002f6637d17e4170f5db7ec7ca6f0163e6df1481 grpc/2.34.0",
  "developer-token": "REDACTED",
  "x-goog-request-params": "customer_id=7443410547"
}{ "customerId": "7443410547", "query": "SELECT\n
ad_group.id,\nad_group.status,\n
ad_group_criterion.criterion_id,\n
ad_group_criterion.keyword.text,\n
ad_group_criterion.keyword.match_type\nFROM 
ad_group_criterion\nWHERE ad_group_criterion.type = 
'KEYWORD'\nAND ad_group.status = 
'ENABLED'\nAND ad_group_criterion.status IN ('ENABLED', 
'PAUSED')\nLIMIT 50" }Response

Headers: {
  "content-disposition": "attachment",
  "request-id": "LqklIs4mGUiy4_9t-uWE6w",
  "date": "Fri, 15 Jan 2021 04:52:52 GMT",
  "alt-svc": "h3-29=\":443\"; ma=2592000,h3-T051=\":443\"; 
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
v=\"46,43\""
}{ "fieldMask": 
"adGroup.id,adGroup.status,adGroupCriterion.criterionId,adGroupCriterion.keyword.text,adGroupCriterion.keyword.matchType"
 
}  


Thanks
Rajat
On Tuesday, January 12, 2021 at 2:54:48 PM UTC+5:30 adsapiforumadvisor 
wrote:

> Hi Rajat,
>
> Since this appears to be a setup issue for the Java client library, I 
> would recommend that you reach out to the Java client library owners via 
> this link , for 
> further assistance.
>
> Should the issue revert back to the API's services, you may write back so 
> our team can help and investigate.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2AJX1n:ref
>

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Re: Failed to retrieve responsive video ad

[Dihan Cheng]

Thank you!

On Thursday, January 14, 2021 at 4:22:30 PM UTC-5 adsapiforumadvisor wrote:

> Hello,
>
> The team has identified a fix and we are in the process of rolling it out. 
> I expect it will be ready for you sometime next week. I will keep an eye on 
> the progress and let you know once I confirm the fix is live.
>
>
> Regards,
> Mike, Google Ads API Team
>
> ref:_00D1U1174p._5004Q29SImo:ref
>

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RE: get linked manager account data

[Google Ads API Forum Advisor Prod]

Hi,

Thank you for posting your concern.

The list_accessible_customers can only used to return the list of accounts 
where your authenticated user has been added with admin or other rights in the 
account. This does not include all accounts within the account hierarchy. 
Please see this document to read more information about List Accessible 
Accounts.

If you want to get all the accounts under a specific manager account, then I 
would recommend referring to this document. Aside from providing the list of 
accounts under the MCC account, it will also return the account hierarchy from 
the top MCC to the lowest client account.

Hope this will help. Let me know if you have further questions.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2B0LVN:ref

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custom audiences list from google ads API

[Krishnadas D]

Hi 
how can i get custom audience list from google ads API ?

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