Follow-up Comment #1, sr #111127 (group administration): Oh, interesting.
I get the 'savane' boilerplate for _replies_ to tickets, but not the initial ticket submission itself. Contrast: _______________________________________________________ Reply to this item at: <https://savannah.gnu.org/bugs/?66269> _______________________________________________ Message sent via Savannah https://savannah.gnu.org/ _______________________________________________________ To reply to this notification, you have two options: * In the Web UI at <https://savannah.gnu.org/bugs/?66269>. * By email, ONLY IF you sign your email with a GPG key registered in your Savannah account AND you include the following line in the reply: {savane: user = 108747; tracker = bugs; item = 66269} _______________________________________________ Message sent via Savannah https://savannah.gnu.org/ It would be *really nice* to have the latter boilerplate for initial ticket submissions too. It would make it easier to respond quickly, which can be a bug plus when interacting with an external user reporting a problem (in contrast, many of _groff_'s tickets are filed by its own developers). A perception of good "customer service" is a pleasant property. _______________________________________________________ Reply to this item at: <https://savannah.nongnu.org/support/?111127> _______________________________________________ Message sent via Savannah https://savannah.nongnu.org/
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