Follow-up Comment #9, sr #110299 (project administration):
> > Why impossible?
>
> Because even a manager cannot remove a ticket from the system. It can only
be closed. But you raise a valid point: my terminology was ambiguous--the
typo can be _corrected_, but it can't be _undone_, so I should have used the
latter term to make that clearer.
Now I don't understand why anything like this should be 'undone'.
> > I just re-submit correctly, noting that the previous one was
> > wrong, and tracker manager closes the erroneous item as duplicate.
>
> The word "just" is doing an awful lot of work in that sentence. If a single
mistyped key requires an explanation from the offending user
Well, the user isn't required to explain anything: tracker managers are
intelligent enough to understand such things without explanation.
> and action on the part of a manager, there's a pretty serious design flaw.
Not at all; such items show up quite rarely, and it would be great if the
substantial work on the reported issue typically were as little as this.
> This was the point of my search-box example...
I agree this is different. I disagree it's crucially different.
> Even on my parents' ancient typewriter, where a typo meant breaking out the
correction paper, correcting a single mistyped key was less work than this.
I'd like to think a 2020s web site can improve upon the performance of a 1970s
typewriter.
I'm sure you are exaggerating. In 70s, many typewriter users had no access to
correction paper at all.
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