Support Request #101954, was updated on Thu 03/13/03 at 16:46 You can respond by visiting: http://savannah.gnu.org/support/?func=detailsupport&support_id=101954&group_id=11
Category: Web Status: Open Priority: 5 Summary: [sv-software] Need more fields in support tracker By: psmith Date: Thu 03/13/03 at 16:46 Logged In: YES user_id=260 Browser: Mozilla/5.0 Galeon/1.2.5 (X11; Linux i686; U;) Gecko/20020623 Debian/1.2.5-0.woody.1 Whenever I get a support request I invariably have to go back and ask the user what version of the tool they were using and on what kind of system they were running. The bug tracker has the ability to have extra dropdown fields for version, platform, etc.: we really need those things in the support tracker as well! Maybe having them there would remind people to provide that information. Thanks! ---------------------------------------------------------------------- You can respond by visiting: http://savannah.gnu.org/support/?func=detailsupport&support_id=101954&group_id=11 _______________________________________________ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers