Hello Johannes, Thank you.
'lsusb' returns: Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 003: ID 0c45:649d Microdia Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 003: ID 413c:5534 Dell Computer Corp. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 033: ID 03f0:0801 Hewlett-Packard ScanJet 7400c Bus 003 Device 024: ID 0b33:0702 Contour Design, Inc. Bus 003 Device 023: ID 049f:0005 Compaq Computer Corp. Bus 003 Device 021: ID 413c:2134 Dell Computer Corp. Bus 003 Device 031: ID 04e8:6860 Samsung Electronics Co., Ltd Galaxy (MTP) Bus 003 Device 022: ID 413c:2513 Dell Computer Corp. internal USB Hub of E-Port Replicator Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 'lsusb -t' returns: /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M |__ Port 3: Dev 3, If 0, Class=Hub, Driver=hub/3p, 5000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/15p, 480M |__ Port 3: Dev 31, If 0, Class=Vendor Specific Class, Driver=, 480M |__ Port 4: Dev 21, If 0, Class=Hub, Driver=hub/3p, 480M |__ Port 1: Dev 23, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 1: Dev 23, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 24, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 6: Dev 33, If 0, Class=, Driver=, 12M |__ Port 13: Dev 22, If 0, Class=Hub, Driver=hub/3p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M |__ Port 5: Dev 3, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 5: Dev 3, If 1, Class=Video, Driver=uvcvideo, 480M According to http://www.sane-project.org/sane-mfgs.html, the current status of sane's support for the scanner is 'Good', with backend of 'avision (Build: 296)'. Because the following outputs are too large, I have put them onto pastebin. Notice that the device number increases each time I reconnected the scanner to the laptop. After plugin the USB cable of the scanner to the laptop, 'scanimage -L' returns: http://pastebin.com/t7juYziM Detailed debug output with 'SANE_DEBUG_DLL=4' set is: http://pastebin.com/BDyH666C. Detailed debug output with 'SANE_DEBUG_AVISION=128' set is: http://pastebin.com/4ujx9En2 Detailed debug output with 'SANE_DEBUG_SANEI_USB=128' set is: http://pastebin.com/EXEqhsi1 However, if I run 'scanimage -L' again, everything is the same, except the scanner disappeared: http://pastebin.com/x8b0e2i6. Detailed debug output with 'SANE_DEBUG_DLL=4' set is: http://pastebin.com/aFRQseiz. I noticed that it took a long time before next output was prompted, after the line "[dll] init: initializing backend `avision'" (line 457 in pastebin) was shown. Detailed debug output with 'SANE_DEBUG_AVISION=128' set is: http://pastebin.com/JjrCK86A. It took a long time before next output was prompted, after the line "[avision] try to write cmd, count: 10." (line 129 in the pastebin) was shown. Detailed debug output with 'SANE_DEBUG_SANEI_USB=128' set is: http://pastebin.com/4UXet7rL. It took a long time before next output was prompted, after the line "[sanei_usb] 000 12 00 00 00 60 00 00 00 00 00 ....`..... " (line 2570 in the pastebin) was shown. I tried to run 'scanimage -L' for the third time after USB cable is reconnected once, the output with 'SANE_DEBUG_AVISION=128' is here: http://pastebin.com/A5ZRC20L. You can see that scanimage actually found two scanners. I ran it again, scanimage only found one scanner. It seems that scanimage would always find the 7400c when running for the first time after the cable is plugged in.In the second time always failed to find the scanner. In the third time, maybe find the scanner. Do these debug output provide any meaning information? Kind regards, Xianwen On Tue, Apr 26, 2016 at 4:41 PM, Johannes Meixner <jsm...@suse.de> wrote: > > Hello, > > On Apr 24 11:58 Chen, Xianwen wrote (excerpt): >> >> lsusb recognizes the scanner: >> Bus 003 Device 008: ID 03f0:0801 Hewlett-Packard ScanJet 7400c > > > What do both commands > lsusb > and > lsusb -t > show (the full "lsusb -t" output is needed). > > >> What can I do to (1) provide more debug information > > > See "Trouble-Shooting (Debugging)" at > https://en.opensuse.org/SDB:Configuring_Scanners > > > Kind Regards > Johannes Meixner > -- > SUSE LINUX GmbH - GF: Felix Imendoerffer, Jane Smithard, > Graham Norton - HRB 21284 (AG Nuernberg) > -- Xianwen Chen, PhD Research Scientist Norwegian Institute for Nature Research – NINA, Oslo Division Address: Gaustadalléen 21, 0349 Oslo, Norway Phone: +47 73 80 14 00 • Cell: +47 984 21 622 (Norway); +1 (307) 223 2032 (US) • Skype: xianwen.chen • Fax: +47 73 80 14 01 Email: xianwen.c...@nina.no • xianwen.c...@gmail.com Website: www.nina.no/english/Contact/Employees/Employee-info/AnsattID/15397 • xchen.cf _______________________________________________ What's New? Chen, Xianwen and Roberto J. Garcia. 2016. “Economic Sanctions and Trade Diplomacy: Sanction-Busting Strategies, Market Distortion and Efficacy of China’s Restrictions against Norwegian Salmon Imports.” China Information: A Journal on Contemporary China Studies 30(1): pp. 29–57. Chen, Xianwen, Frode Alfnes, and Kyrre Rickertsen. 2015. “Consumer Preferences, Ecolabels, and Effects of Negative Environmental Information.” AgBioForum: The Journal of Agrobiotechnology Management & Economics 18(3): pp. 327–336. _______________________________________________ Norsk institutt for naturforskning -- sane-devel mailing list: sane-devel@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject "unsubscribe your_password" to sane-devel-requ...@lists.alioth.debian.org