Hello,

On Mar 15 07:40 m. allan noah wrote (excerpt):
... we have seen time and again that your users
will be better served by an open backend.
If you keep the code closed, you will be
unable to support users on fringe platforms

I think one cannot overemphasize that point!

I would even say:

  If you keep the code closed, you will be unable
  to really support your users on any platform.

Reason
(here only for Linux because I only know about Linux):

The advantage of a free software driver for a manufacturer
is that he will receive comprehensive out-of-the-box
support for his devices

* in all Linux distributions that contain the SANE software

* on all hardware platforms for which those Linux distributions
  are available

* continuously also in new versions of that Linux distributions

without extra expenses for the manufacturer
because only a free software driver can be included
in the SANE upstream source code tarball that is used
by all Linux distributions to make the sane-backends
software packages that the Linux distributions
provide to their users.

In short:

With a free software driver you get out-of-the-box support
for basically all Linux users.

In contrast:

With a non-free software driver you are totally on your own
how you provide your non-free software to your users and how
you keep your non-free software working on all those various
Linux distributions over the time while arbitrary changes
are continuously happening in the whole Linux world.


In particular for openSUSE you may have a look at
"Third-Party Scanner Drivers" at
https://en.opensuse.org/SDB:Configuring_Scanners


Kind Regards
Johannes Meixner
--
SUSE LINUX GmbH - GF: Felix Imendoerffer, Jane Smithard,
Graham Norton - HRB 21284 (AG Nuernberg)


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