Sane seems to have some trouble with usb3. I've not had time to look into it, and I don't have any such hardware myself. You might be able to convince your machine to make the usb ports act like usb 2.
allan On Mon, Sep 22, 2014 at 4:09 PM, Chris Glasoe <crgla...@gmail.com> wrote: > I have recently built a new machine. I used Gscan2PDF on a laptop with only > the occasional issue of missing perl items. > > > > Both machines are running OpenSuSE 13.1. > > > > The laptop connects to the Fujitsu S1500 without problem. The new desktop > however will connect onetime and then appears to be dropped. > > > > When I run scanimage -L I receive: > > chrisg@Rex:~> scanimage -L > > device `fujitsu:ScanSnap S1500:160097' is a FUJITSU ScanSnap S1500 scanner > > > > If I run the command immediately again I receive: > > chrisg@Rex:~> scanimage -L > > No scanners were identified. If you were expecting something different, > > check that the scanner is plugged in, turned on and detected by the > > sane-find-scanner tool (if appropriate). Please read the documentation > > which came with this software (README, FAQ, manpages). > > > > If I power off and on the scanner the sequence of events is repeated in that > immediately after power cycle scanimage recognizes the scanner but then > fails on the second attempt. > > > > The power cycle does not effect the next set of information. > > > > Running lsusb shows > > chrisg@Rex:~> lsusb > > Bus 001 Device 002: ID 8087:8009 Intel Corp. > > Bus 002 Device 002: ID 8087:8001 Intel Corp. > > Bus 003 Device 002: ID 045b:0209 Hitachi, Ltd > > Bus 003 Device 003: ID 04c5:11a2 Fujitsu, Ltd > > Bus 003 Device 004: ID 046d:c52b Logitech, Inc. Unifying Receiver > > Bus 004 Device 002: ID 045b:0210 Hitachi, Ltd > > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > > Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > > Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > > Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub > > Bus 003 Device 005: ID 046d:0990 Logitech, Inc. QuickCam Pro 9000 > > Bus 003 Device 006: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer > > > > And running dmesg | grep -i usb shows: > > chrisg@Rex:~> dmesg | grep -i usb > > [ 0.153862] ACPI: bus type USB registered > > [ 0.153871] usbcore: registered new interface driver usbfs > > [ 0.153874] usbcore: registered new interface driver hub > > [ 0.153884] usbcore: registered new device driver usb > > [ 0.355676] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver > > [ 0.355742] ehci-pci 0000:00:1a.0: new USB bus registered, assigned bus > number 1 > > [ 0.364965] ehci-pci 0000:00:1a.0: USB 2.0 started, EHCI 1.00 > > [ 0.364975] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002 > > [ 0.364976] usb usb1: New USB device strings: Mfr=3, Product=2, > SerialNumber=1 > > [ 0.364976] usb usb1: Product: EHCI Host Controller > > [ 0.364977] usb usb1: Manufacturer: Linux 3.11.10-21-desktop ehci_hcd > > [ 0.364978] usb usb1: SerialNumber: 0000:00:1a.0 > > [ 0.365032] hub 1-0:1.0: USB hub found > > [ 0.365144] ehci-pci 0000:00:1d.0: new USB bus registered, assigned bus > number 2 > > [ 0.374957] ehci-pci 0000:00:1d.0: USB 2.0 started, EHCI 1.00 > > [ 0.374963] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002 > > [ 0.374964] usb usb2: New USB device strings: Mfr=3, Product=2, > SerialNumber=1 > > [ 0.374964] usb usb2: Product: EHCI Host Controller > > [ 0.374965] usb usb2: Manufacturer: Linux 3.11.10-21-desktop ehci_hcd > > [ 0.374966] usb usb2: SerialNumber: 0000:00:1d.0 > > [ 0.375010] hub 2-0:1.0: USB hub found > > [ 0.375066] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver > > [ 0.375067] uhci_hcd: USB Universal Host Controller Interface driver > > [ 0.396935] usbcore: registered new interface driver usbhid > > [ 0.396936] usbhid: USB HID core driver > > [ 0.666772] usb 1-1: new high-speed USB device number 2 using ehci-pci > > [ 0.766312] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus > number 3 > > [ 0.766436] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002 > > [ 0.766436] usb usb3: New USB device strings: Mfr=3, Product=2, > SerialNumber=1 > > [ 0.766437] usb usb3: Product: xHCI Host Controller > > [ 0.766438] usb usb3: Manufacturer: Linux 3.11.10-21-desktop xhci_hcd > > [ 0.766439] usb usb3: SerialNumber: 0000:00:14.0 > > [ 0.766503] hub 3-0:1.0: USB hub found > > [ 0.769256] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus > number 4 > > [ 0.769274] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003 > > [ 0.769275] usb usb4: New USB device strings: Mfr=3, Product=2, > SerialNumber=1 > > [ 0.769275] usb usb4: Product: xHCI Host Controller > > [ 0.769276] usb usb4: Manufacturer: Linux 3.11.10-21-desktop xhci_hcd > > [ 0.769277] usb usb4: SerialNumber: 0000:00:14.0 > > [ 0.769335] hub 4-0:1.0: USB hub found > > [ 0.780953] usb 1-1: New USB device found, idVendor=8087, idProduct=8009 > > [ 0.780964] usb 1-1: New USB device strings: Mfr=0, Product=0, > SerialNumber=0 > > [ 0.781096] hub 1-1:1.0: USB hub found > > [ 0.883529] usb 2-1: new high-speed USB device number 2 using ehci-pci > > [ 0.997791] usb 2-1: New USB device found, idVendor=8087, idProduct=8001 > > [ 0.997793] usb 2-1: New USB device strings: Mfr=0, Product=0, > SerialNumber=0 > > [ 0.997951] hub 2-1:1.0: USB hub found > > [ 1.152331] usb 3-3: new high-speed USB device number 2 using xhci_hcd > > [ 1.163548] usb 3-3: New USB device found, idVendor=045b, idProduct=0209 > > [ 1.163550] usb 3-3: New USB device strings: Mfr=0, Product=0, > SerialNumber=0 > > [ 1.163844] hub 3-3:1.0: USB hub found > > [ 1.317162] usb 3-5: new high-speed USB device number 3 using xhci_hcd > > [ 1.359084] usb 3-5: New USB device found, idVendor=04c5, idProduct=11a2 > > [ 1.359086] usb 3-5: New USB device strings: Mfr=1, Product=2, > SerialNumber=0 > > [ 1.359087] usb 3-5: Product: ScanSnap S1500 > > [ 1.359088] usb 3-5: Manufacturer: Fujitsu > > [ 1.359166] usb 3-5: ep 0x81 - rounding interval to 128 microframes, ep desc > says 255 microframes > > [ 1.359167] usb 3-5: ep 0x2 - rounding interval to 128 microframes, ep desc > says 255 microframes > > [ 1.512011] usb 3-6: new full-speed USB device number 4 using xhci_hcd > > [ 1.525284] usb 3-6: New USB device found, idVendor=046d, idProduct=c52b > > [ 1.525285] usb 3-6: New USB device strings: Mfr=1, Product=2, > SerialNumber=0 > > [ 1.525286] usb 3-6: Product: USB Receiver > > [ 1.525287] usb 3-6: Manufacturer: Logitech > > [ 1.530203] logitech-djreceiver 0003:046D:C52B.0003: hiddev0,hidraw0: USB > HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-6/input2 > > [ 1.582014] input: Logitech Unifying Device. Wireless PID:1025 as > /devices/pci0000:00/0000:00:14.0/usb3/3-6/3-6:1.2/0003:046D:C52B.0003/input/input3 > > [ 1.582076] logitech-djdevice 0003:046D:C52B.0004: input,hidraw1: USB HID > v1.11 Mouse [Logitech Unifying Device. Wireless PID:1025] on > usb-0000:00:14.0-6:1 > > [ 1.584056] input: Logitech Unifying Device. Wireless PID:200a as > /devices/pci0000:00/0000:00:14.0/usb3/3-6/3-6:1.2/0003:046D:C52B.0003/input/input4 > > [ 1.584094] logitech-djdevice 0003:046D:C52B.0005: input,hidraw2: USB HID > v1.11 Keyboard [Logitech Unifying Device. Wireless PID:200a] on > usb-0000:00:14.0-6:2 > > [ 1.586017] input: Logitech Unifying Device. Wireless PID:1025 as > /devices/pci0000:00/0000:00:14.0/usb3/3-6/3-6:1.2/0003:046D:C52B.0003/input/input5 > > [ 1.586161] logitech-djdevice 0003:046D:C52B.0006: input,hidraw3: USB HID > v1.11 Mouse [Logitech Unifying Device. Wireless PID:1025] on > usb-0000:00:14.0-6:3 > > [ 1.588057] input: Logitech Unifying Device. Wireless PID:200a as > /devices/pci0000:00/0000:00:14.0/usb3/3-6/3-6:1.2/0003:046D:C52B.0003/input/input6 > > [ 1.588094] logitech-djdevice 0003:046D:C52B.0007: input,hidraw4: USB HID > v1.11 Keyboard [Logitech Unifying Device. Wireless PID:200a] on > usb-0000:00:14.0-6:4 > > [ 1.631072] usb 4-3: new SuperSpeed USB device number 2 using xhci_hcd > > [ 1.643375] usb 4-3: New USB device found, idVendor=045b, idProduct=0210 > > [ 1.643376] usb 4-3: New USB device strings: Mfr=0, Product=0, > SerialNumber=0 > > [ 1.645085] hub 4-3:1.0: USB hub found > > [ 1.720848] usb 3-3.1: new high-speed USB device number 5 using xhci_hcd > > [ 1.870318] usb 3-3.1: New USB device found, idVendor=046d, idProduct=0990 > > [ 1.870320] usb 3-3.1: New USB device strings: Mfr=0, Product=0, > SerialNumber=2 > > [ 1.870321] usb 3-3.1: SerialNumber: 7E0F05E8 > > [ 1.943659] usb 3-3.2: new high-speed USB device number 6 using xhci_hcd > > [ 1.957192] usb 3-3.2: New USB device found, idVendor=058f, idProduct=6362 > > [ 1.957194] usb 3-3.2: New USB device strings: Mfr=1, Product=2, > SerialNumber=3 > > [ 1.957195] usb 3-3.2: Product: Mass Storage Device > > [ 1.957195] usb 3-3.2: Manufacturer: Generic > > [ 1.957196] usb 3-3.2: SerialNumber: 058F312D81B > > [ 2.490848] usb-storage 3-3.2:1.0: USB Mass Storage device detected > > [ 2.490871] scsi8 : usb-storage 3-3.2:1.0 > > [ 2.490901] usbcore: registered new interface driver usb-storage > > [ 2.502035] input: UVC Camera (046d:0990) as > /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3.1/3-3.1:1.0/input/input8 > > [ 2.502070] usbcore: registered new interface driver uvcvideo > > [ 2.502071] USB Video Class driver (1.1.1) > > [ 2.887093] ALSA mixer.c:1303 usb_audio: Warning! Unlikely big volume range > (=3072), cval->res is probably wrong. > > [ 2.887095] ALSA mixer.c:1307 usb_audio: [5] FU [Mic Capture Volume] ch = 1, > val = 4608/7680/1 > > [ 2.887187] usbcore: registered new interface driver snd-usb-audio > > [ 3.492047] scsi 8:0:0:0: Direct-Access Generic USB SD Reader 1.00 PQ: 0 > ANSI: 0 > > [ 3.493238] scsi 8:0:0:1: Direct-Access Generic USB CF Reader 1.01 PQ: 0 > ANSI: 0 > > [ 3.495179] scsi 8:0:0:2: Direct-Access Generic USB SM Reader 1.02 PQ: 0 > ANSI: 0 > > [ 3.498764] scsi 8:0:0:3: Direct-Access Generic USB MS Reader 1.03 PQ: 0 > ANSI: 0 > > > > > > Running the above two again repeats the same information as opposed to > running scanimage -L which says that no scanner is found. > > > > Running xsane gives a “Failed to open device ‘fujitsu:ScanSnap > S1500:160097’:Error during device I/O.” after the scanner is powered off and > on again. > > > > Repeating xsane after the above gives “No scanner found." > > > > Finally I have power cycled the scanner and then tried Gscan2PDF and > received: > > > > open of device fujitsu:ScanSnap S1500:160097 failed: Invalid argument > > > > I then power cycle the scanner and in terminal execute Gscan2PDF. Receive > the error in the GUI window. Return to the terminal and have the following: > > > > chrisg@Rex:~> gscan2pdf > > *** unhandled exception in callback: > > *** Not a reference at > /usr/lib/perl5/vendor_perl/5.18.1/Gscan2pdf/Dialog/Scan/CLI.pm line 276. > > *** ignoring at /usr/bin/gscan2pdf line 6736. > > chrisg@Rex:~> > > > > I have enough technical knowledge to be dangerous. If someone can give me > instructions on hoe to produce a log file and whre to find it I will gladly > send one. > > > > It seems to me that this is some USB issue but I can’t be sure. > > > > Any help would be appreciated. > > > > Chris > > > -- > sane-devel mailing list: sane-devel@lists.alioth.debian.org > http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel > Unsubscribe: Send mail with subject "unsubscribe your_password" > to sane-devel-requ...@lists.alioth.debian.org -- "well, I stand up next to a mountain- and I chop it down with the edge of my hand" -- sane-devel mailing list: sane-devel@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject "unsubscribe your_password" to sane-devel-requ...@lists.alioth.debian.org
