Hi, I'm running Ubuntu 13.10 and trying to get the Fujitsu ScanSnap iX500 to work. I think I was nearly there, but then something mysterious happened. Here's the situation:
1. "sane-find-scanner" recognizes the scanner 2. I got it to the point where "scanimage -L" recognized the scanner 3. I ran "scanimage -T" and the scanner pulled a sheet through 4. I tried to do an actual scan, and after about 5 seconds of nothing happening, the "Scan" button started blinking orange. I have to close the scanner lid and re-open to get the orange light to stop blinking. Now, "sane-find-scanner" still finds the scanner. But when I run "scanimage -L", it hangs up and the orange blinking light comes back. After closing the lid and re-opening the lid so the light is blue again, running "SANE_DEBUG_FUJITSU=15 scanimage -L" I seems that the "interlace failed" (see below). And when I run a second time, starting from blinking orange light, I get a "Brain-dead scanner" (see further below). Any advice? Did I kill it? Thanks. First debug: ... [fujitsu] init_interlace: not 1 [fujitsu] init_interlace: not 2 [fujitsu] init_interlace: not 3 [fujitsu] init_interlace: no valid interlacings [fujitsu] disconnect_fd: start [fujitsu] disconnecting usb device [fujitsu] disconnect_fd: finish [fujitsu] attach_one: interlace failed [fujitsu] sane_get_devices: found 0 scanner(s) [fujitsu] sane_get_devices: finish No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). [fujitsu] sane_exit: start [fujitsu] sane_exit: finish Second debug: ... [fujitsu] connect_fd: opening USB device [fujitsu] wait_scanner: start [fujitsu] do_usb_cmd: start [fujitsu] cmd: return error 'Error during device I/O' [fujitsu] WARNING: Brain-dead scanner. Hitting with stick [fujitsu] do_usb_cmd: start [fujitsu] cmd: return error 'Error during device I/O' [fujitsu] WARNING: Brain-dead scanner. Hitting with stick again [fujitsu] do_usb_cmd: start [fujitsu] cmd: return error 'Error during device I/O' [fujitsu] wait_scanner: error 'Error during device I/O' [fujitsu] wait_scanner: finish [fujitsu] connect_fd: could not wait_scanner [fujitsu] disconnect_fd: start [fujitsu] disconnecting usb device [fujitsu] disconnect_fd: finish [fujitsu] connect_fd: finish [fujitsu] sane_get_devices: found 0 scanner(s) [fujitsu] sane_get_devices: finish No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). [fujitsu] sane_exit: start [fujitsu] sane_exit: finish -- View this message in context: http://sane.10972.n7.nabble.com/Fujitsu-ScanSnap-iX500-tp18171.html Sent from the SANE - Dev mailing list archive at Nabble.com.
