Hello all, I am running Debian Squeeze with a Canon LiDE20 scanner directly connected via USB. I initially install sane via aptitude, but I've now removed that and built sane-backends 1.0.22 from source. I hoped that building the latest version of SANE might solve the problems I was experiencing, but they remain.
I have added the udev rules tom tools/udev to my /etc/udev/rules.d folder. I have added the USB vid/pid to the plustek.conf file: [usb] 0x04a9 0x220d device auto After plugging in the scanner, the resulting dmesg output is: [10997.384059] usb 4-1: new full speed USB device using ohci_hcd and address 11 [10997.551108] usb 4-1: New USB device found, idVendor=04a9, idProduct=220d [10997.551118] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [10997.551125] usb 4-1: Product: CanoScan [10997.551129] usb 4-1: Manufacturer: Canon [10997.552853] usb 4-1: configuration #1 chosen from 1 choice sane-find-scanner is always successful at finding the scanner: james at jamespc:~$ sane-find-scanner < snip text > found USB scanner (vendor=0x04a9, product=0x220d, chip=LM983x?) at libusb:004:011 # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. scanimage -L works once: james at jamespc:~$ SANE_DEBUG_DLL=128 scanimage -L [dll] sane_get_devices: found 1 devices device `plustek:libusb:004:014' is a Canon CanoScan N670U/N676U/LiDE20 flatbed scanner [dll] sane_exit: exiting I should note that this operation takes about 30 seconds to find the scanner. Subsequent attempts to use scanimage do not find the scanner: james at jamespc:~$ scanimage -L [dll] sane_get_devices: found 0 devices No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). I can repeat this process over again by unplugging/plugging in the scanner. If I try scanimage > test.pnm on the first attempt (instead of -L), the output is: [dll] sane_get_devices: found 1 devices [dll] sane_open: trying to open `plustek:libusb:004:015' [dll] sane_open: open successful [dll] sane_get_option_descriptor(handle=0x9915678,option=0) [dll] sane_control_option(handle=0x9915678,option=0,action=0,value=0xbfc96160,info=(nil)) [dll] sane_get_option_descriptor(handle=0x9915678,option=0) [dll] sane_control_option(handle=0x9915678,option=0,action=0,value=0xbfc9408c,info=(nil)) [dll] sane_get_option_descriptor(handle=0x9915678,option=1) [dll] sane_get_option_descriptor(handle=0x9915678,option=2) [dll] sane_get_option_descriptor(handle=0x9915678,option=3) [dll] sane_get_option_descriptor(handle=0x9915678,option=4) [dll] sane_get_option_descriptor(handle=0x9915678,option=5) [dll] sane_get_option_descriptor(handle=0x9915678,option=6) [dll] sane_get_option_descriptor(handle=0x9915678,option=7) [dll] sane_get_option_descriptor(handle=0x9915678,option=8) [dll] sane_get_option_descriptor(handle=0x9915678,option=9) [dll] sane_get_option_descriptor(handle=0x9915678,option=10) [dll] sane_get_option_descriptor(handle=0x9915678,option=11) [dll] sane_get_option_descriptor(handle=0x9915678,option=12) [dll] sane_get_option_descriptor(handle=0x9915678,option=13) [dll] sane_get_option_descriptor(handle=0x9915678,option=14) [dll] sane_get_option_descriptor(handle=0x9915678,option=15) [dll] sane_get_option_descriptor(handle=0x9915678,option=16) [dll] sane_get_option_descriptor(handle=0x9915678,option=17) [dll] sane_get_option_descriptor(handle=0x9915678,option=18) [dll] sane_get_option_descriptor(handle=0x9915678,option=19) [dll] sane_get_option_descriptor(handle=0x9915678,option=20) [dll] sane_get_option_descriptor(handle=0x9915678,option=21) [dll] sane_get_option_descriptor(handle=0x9915678,option=22) [dll] sane_get_option_descriptor(handle=0x9915678,option=23) [dll] sane_get_option_descriptor(handle=0x9915678,option=24) [dll] sane_get_option_descriptor(handle=0x9915678,option=25) [dll] sane_get_option_descriptor(handle=0x9915678,option=26) [dll] sane_get_option_descriptor(handle=0x9915678,option=27) [dll] sane_get_option_descriptor(handle=0x9915678,option=28) [dll] sane_get_option_descriptor(handle=0x9915678,option=29) [dll] sane_get_option_descriptor(handle=0x9915678,option=30) [dll] sane_get_option_descriptor(handle=0x9915678,option=31) [dll] sane_get_option_descriptor(handle=0x9915678,option=32) [dll] sane_get_option_descriptor(handle=0x9915678,option=33) [dll] sane_get_option_descriptor(handle=0x9915678,option=34) [dll] sane_get_option_descriptor(handle=0x9915678,option=35) [dll] sane_get_option_descriptor(handle=0x9915678,option=36) [dll] sane_get_option_descriptor(handle=0x9915678,option=37) [dll] sane_get_option_descriptor(handle=0x9915678,option=38) [dll] sane_get_option_descriptor(handle=0x9915678,option=39) [dll] sane_get_option_descriptor(handle=0x9915678,option=40) [dll] sane_get_option_descriptor(handle=0x9915678,option=41) [dll] sane_get_option_descriptor(handle=0x9915678,option=42) [dll] sane_get_option_descriptor(handle=0x9915678,option=43) [dll] sane_get_option_descriptor(handle=0x9915678,option=44) [dll] sane_control_option(handle=0x9915678,option=10,action=0,value=0x8052820,info=(nil)) [dll] sane_control_option(handle=0x9915678,option=8,action=0,value=0xbfc94088,info=(nil)) [dll] sane_control_option(handle=0x9915678,option=11,action=0,value=0x8052824,info=(nil)) [dll] sane_control_option(handle=0x9915678,option=9,action=0,value=0xbfc94088,info=(nil)) [dll] sane_control_option(handle=0x9915678,option=8,action=0,value=0xbfc96158,info=(nil)) [dll] sane_get_option_descriptor(handle=0x9915678,option=10) [dll] sane_control_option(handle=0x9915678,option=10,action=1,value=0xbfc96154,info=0xbfc9408c) [dll] sane_control_option(handle=0x9915678,option=9,action=0,value=0xbfc96158,info=(nil)) [dll] sane_get_option_descriptor(handle=0x9915678,option=11) [dll] sane_control_option(handle=0x9915678,option=11,action=1,value=0xbfc96154,info=0xbfc9408c) [dll] sane_start(handle=0x9915678) scanimage: sane_start: Error during device I/O [dll] sane_cancel(handle=0x9915678) [dll] sane_close(handle=0x9915678) [dll] sane_exit: exiting I have not found any reference to this particular problem with scanimage (only working once). I do not believe the scanner is physically damaged in any way. I don't have immediate access to another other PCs to try it on. I appear to have two version of libusb: james at jamespc:~$ dpkg -l | grep libusb ii libusb-0.1-4 2:0.1.12-16 userspace USB programming library ii libusb-1.0-0 2:1.0.8-2 userspace USB programming library Not sure if this is an issue or not. Thanks in advance for any help! -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.alioth.debian.org/pipermail/sane-devel/attachments/20120622/c31aee45/attachment.html>