get a log of the scanner in windows, and try to compare to logs of the sane backend. Likely there is some missing command which sets the motor in motion
http://www.pcausa.com/Utilities/UsbSnoop/ allan On Mon, Jul 5, 2010 at 2:53 PM, Edward <edward at write-me.org> wrote: > Hi- > > I have a Microtek ScanMaker 3800 scanner.? It uses the same chip (SCAN08) as > other scanners supported by the sm3840 backend.? I modified the USB id in > the sm3840.c (and sm3840.conf) files.? The scanner is now recognized with > scanimage -L (though I still have a permissions issue when actually scanning > and have to use sudo).? An image file is produced as output, but the lamp > does not move to actually scan anything, so the image is blank.? It makes > noises like the lamp is stuck, or moving the wrong direction.? I have tried > multiple resolutions and modes, to no avail (I'll keep trying permutations, > in case one works).? The entire story of things I've tried is here: > http://ubuntuforums.org/showthread.php?t=1515896? I've attached the output > of?scanimage -T, and the log of a 150dpi Color scan. > > Does anyone have any suggestions? > > -Edward > > > -- > sane-devel mailing list: sane-devel at lists.alioth.debian.org > http://lists.alioth.debian.org/mailman/listinfo/sane-devel > Unsubscribe: Send mail with subject "unsubscribe your_password" > ? ? ? ? ? ? to sane-devel-request at lists.alioth.debian.org > -- "The truth is an offense, but not a sin"