Le lundi 22 f?vrier 2010 02:18:11 Tiiws.com | Admin, vous avez ?crit : > Hello, > > I just clean installed Ubuntu Karmic after having had my first, most > pleasant experience with Ubuntu 9.04. > > I use Canoscan LIDE 50 as my scanner, which is supported. On Ubuntu 9.04 > it worked out of the box without any problem. > Since I installed Ubuntu 9.10, although it recognizes my scanner, I > constantly receive the following error message when trying to scan - > whatever software I use (Xsane, gscan2pdf, OpenOffice): > > Xsane: > Failed to start scanner: Error during device I/O > > gscan2pdf: > Error during device I/O > > I also tried to run it by command in the Terminal: > scanimage >image.pnm > scanimage: sane_start: Error during device I/O > > Terminal - Extended query: > scanimage -L > device `genesys:libusb:007:002' is a Canon LiDE 35/40/50 flatbed scanner > scanimage >image.pnm > scanimage: sane_start: Error during device I/O > > > Please help to re-solve this issue, I need my scanner running as soon as > possible again. > > Thank you in advance. > Hello,
we need more debugging information. Could you run scanimage with full debug traces with: export SANE_DEBUG_GENESYS=255 export SANE_DEBUG_GENESYS_GL841=255 scanimage -d genesys >scan.pnm 2>debug.log Then us the debug.log file (maybe compressed if the file is big). Regards, Stef