Hello everyone,

I am new to this mailing list so I hope that the information I provide are relevant.

I own a portable USB scanner called "IRIScan Pro 5", here is the business description: https://iriscorporate.com/products/iriscan-pro-5/. The drivers are only available for Windows and Mac, and interaction with the scanner can be done through a GUI called ButtonManager (here is the user manual : https://www.irislink.com/Documents/Image/_IrisLink2.0/support/IRIScan_pro_5/IS_ButtonManager_US.pdf). From what I have seen, when the scanner starts up, the driver/ButtonManager seems to upload its configuration on the scanner, which alters its display. Then the scan can be launched from the scanner itself (using the "Scan" button") or using the Windows GUI.

I want to report it as an unsupported device, and give as much information as I can on it (see command outputs at the end of the mail). Also, I consider developing a backend myself, but it depends on the following two questions:

- Has anybody already worked on this device, or maybe a similar one? I plan to contact the company but maybe we already got some information on our side.

- Does the behavior and the USB information of this device seem classic/standard to anybody? I am new on this subject, but I spied on the USB exchanges and it seems to be very manufacturer-specific...


Thank you in advance for your answers!

Regards,

Julien


Here is the output of "lsusb -v":


Bus 001 Device 006: ID 0a38:0163 IRIS sa IRIScan Pro 5
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass          255 Vendor Specific Class
  bDeviceSubClass       255 Vendor Specific Subclass
  bDeviceProtocol       255 Vendor Specific Protocol
  bMaxPacketSize0        64
  idVendor           0x0a38 IRIS sa
  idProduct          0x0163 IRIScan Pro 5
  bcdDevice            1.15
  iManufacturer           1 IRIS
  iProduct                2 IRIScan Pro 5
  iSerial                 3 A090445678330474
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0027
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xc0
      Self Powered
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0008  1x 8 bytes
        bInterval               8
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass          255 Vendor Specific Class
  bDeviceSubClass       255 Vendor Specific Subclass
  bDeviceProtocol       255 Vendor Specific Protocol
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x0001
  Self Powered

and the output of "sane-find-scanner -v -v":

<device descriptor of 0x0a38/0x0163 at 001:006 (IRIS IRIScan Pro 5)>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       64
idVendor              0x0A38
idProduct             0x0163
bcdDevice             1.15
iManufacturer         1 (IRIS)
iProduct              2 (IRIScan Pro 5)
iSerialNumber         3 (A090445678330474)
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         192 (Self-powered)
 MaxPower             100 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    255
   bInterfaceSubClass 255
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    8
    bInterval         8 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for LM983[1,2,3] ...
    this is not a LM983x (bcdUSB = 0x200)
    checking for GT-6801 ...
    this is not a GT-6801 (bcdUSB = 0x200)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GLxxx ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 255)
    this is not a GLxxx (bEndpointAddress = 0x83, bmAttributes = 0x3, wMaxPacketSize = 0x8, bInterval = 0x8) <Couldn't determine the type of the USB chip (result from sane-backends 1.3.1)>

found possible USB scanner (vendor=0x0a38 [IRIS], product=0x0163 [IRIScan Pro 5]) at libusb:001:006



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