If the logfile isn't showing an error then it means that their was no 
problem is the actual sending (assuming it had to send).
If you have access to the logfile of the SMTP server that is being used, can 
you then see an attempt to send a message (from the SA system)?




----- Original Message ----- 
From: <[email protected]>
To: "Servers Alive Discussion List" <[email protected]>
Sent: Tuesday, August 09, 2011 12:00 PM
Subject: AW: [SA-list] Sending status summary mails


No entries in the logfile, the summary is scheduled to 5:50:

Dienstag, 9. August 2011 05:40:03 Check cycle starts ( 70- 69)
Dienstag, 9. August 2011 05:52:03 Check cycle starts ( 71- 70)
Dienstag, 9. August 2011 06:07:15 Check cycle starts ( 72- 71)

Nobody was missing alert mails until now, we have now the chance to watch if 
both servers show differences, but I would take some days for this.

The recipients are different between alerts and the summary, I was trying a 
distribution list (one SMTP address) instead of a comma separated list, no 
change.

Mit freundlichen Grüßen

Ralf Minuth
Teamleitung Server/Anwendungen

Mobil
BETRIEBSKRANKENKASSE
Hühnerposten 2, 20097 Hamburg
www.bkk-mobil-oil.de

Telefon: 040 3002-60301
Telefax: 040 3002-960301
E-Mail:   [email protected]


Auch 2012 kein Zusatzbeitrag - jetzt Mitglieder werben und belohnt werden. 
Nähere Infos finden Sie hier: www.bkk-mobil-oil.de/mitgliederwerbung

-----Ursprüngliche Nachricht-----
Von: Servers Alive Discussion List [mailto:[email protected]] Im Auftrag 
von Dirk
Gesendet: Dienstag, 9. August 2011 11:31
An: Servers Alive Discussion List
Betreff: RE: [SA-list] Sending status summary mails

The status-summary sending is using the same sending functions as the normal
alerts.  Do they fail often too?
Does the logfile of SA show any errors in the status summary sending?


-----Original Message-----
From: Servers Alive Discussion List [mailto:[email protected]] On Behalf 
Of
[email protected]
Sent: Tuesday, August 09, 2011 11:01 AM
To: Servers Alive Discussion List
Subject: [SA-list] Sending status summary mails

Hello,

we have the issue that sending the status summary mail is working or not, 
some
50% yes and 50% no, and I cannot see why.

Servers Alive! Version 6.2.2279, as we are in transition from Win 2000 (VM) 
to
Win 2003 (hardware) we have 2 different systems, but they both show this 
effect.
The configuration (configuration file and registry entries) were transferred
from the old to the new system. The system names and the sender 
mail-addresses
are different.

We tried to address our load balancer or the Exchange nodes directly, no
difference. The Exchange admins tell me they cannot recognize anything in 
these
cases.

Mit freundlichen Grüßen

Ralf Minuth

Auch 2012 kein Zusatzbeitrag - jetzt Mitglieder werben und belohnt werden.
Nähere Infos finden Sie hier: www.bkk-mobil-oil.de/mitgliederwerbung

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