I believe so. It's difficult to be absolute about it, as these hangs happened 
over a weekend with nobody to see, so I can't be totally confident that SA 
behaved in the same way as in the past when it hung doing a check on it's own 
VM. 

Ian 
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit 


"Dirk" <[EMAIL PROTECTED]> 
Sent by: Servers Alive Discussion List <[email protected]> 

30/06/2008 15:50 Please respond to
Servers Alive Discussion List <[email protected]> 
To Servers Alive Discussion List <[email protected]> cc Subject RE: [SA-list] 
SA hanging 




But you got the hangs before the Notes update too? 
 
Dirk Bulinckx. 
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of 
[EMAIL PROTECTED]
Sent: Monday, June 30, 2008 3:26 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] SA hanging 
 

I believe so - quite a few timouts from the Notes db check. They would have run 
an external command (just a batch file), sent SMTP mails, and sent SMPP alerts 
(but these SMPP alerts would have been disabled in the scheduler for all 
recipients). See check cycle beginning at 17:20:40 in the log I sent you. 

Ian 
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit 


"Dirk" <[EMAIL PROTECTED]> 
Sent by: Servers Alive Discussion List <[email protected]> 

30/06/2008 12:40 


Please respond to
Servers Alive Discussion List <[email protected]> 

To Servers Alive Discussion List <[email protected]> cc Subject RE: [SA-list] 
SA hanging 
 







during the check cycle that you have the hang, did you have entries that gave a 
down?  If so what alerts do they have? 
 
Dirk Bulinckx. 
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of 
[EMAIL PROTECTED]
Sent: Monday, June 30, 2008 12:56 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] SA hanging 
 

Not sure what you mean by the DOWNs entries. Will send you a copy of the full 
logfile + config file off list. 

Ian 
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit 

"Dirk" <[EMAIL PROTECTED]> 
Sent by: Servers Alive Discussion List <[email protected]> 

30/06/2008 11:45 

 


Please respond to
Servers Alive Discussion List <[email protected]> 
 


To Servers Alive Discussion List <[email protected]> cc Subject RE: [SA-list] 
SA hanging 

 

 









On the DOWNs entries, what type of alerts do you have? 


Dirk Bulinckx. 
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of 
[EMAIL PROTECTED]
Sent: Monday, June 30, 2008 12:31 PM
To: Servers Alive Discussion List
Subject: [SA-list] SA hanging 


We've been having problems for a while with SA intermittently freezing on a 
check - this appeared to start when we moved SA to a VM host, although in 
fairness we changed the version at the same time. It would happen quite 
frequently on perfmon checks of the VM host itself (reported at the time). 

I disabled those perfmon checks, but we still see occasional freezes of SA. It 
happened three times yesterday (unusually bad), co-inciding with timeouts from 
the beta Notes db checker (650 email alerts! ahhhh!!). The SA log doesn't tell 
me anything - maybe it does to you? Here's an extract from the time of the 
freeze: 

Sunday, June 29, 2008 5:28:12 PM SNMPGet (3) 1.3.6.1.2.1.2.2.1.8.11 on 
172.17.238.6 
Sunday, June 29, 2008 5:28:13 PM SNMP took 31 ms(331) 
Sunday, June 29, 2008 5:28:13 PM FRLH VzB 2ry 
Sunday, June 29, 2008 5:28:13 PM SNMPGet (3) 1.3.6.1.2.1.2.2.1.8.2 on 
172.17.238.7 
Sunday, June 29, 2008 5:28:13 PM SNMP took 31 ms(332) 
Sunday, June 29, 2008 5:28:13 PM PLWA VzB 1ry 
Sunday, June 29, 2008 5:28:13 PM SNMPGet (3) 1.3.6.1.2.1.2.2.1.8.2 on 
172.17.240.1 
Sunday, June 29, 2008 5:28:13 PM SNMP took 46 ms(336) 
Sunday, June 29, 2008 5:28:13 PM HUBU VzB 1ry 
Sunday, June 29, 2008 5:28:13 PM SNMPGet (3) 1.3.6.1.2.1.2.2.1.8.3 on 
172.17.242.1 
Sunday, June 29, 2008 5:28:13 PM SNMP took 47 ms(346) 
Sunday, June 29, 2008 5:28:14 PM TRIS VzB 1ry 
Sunday, June 29, 2008 5:28:14 PM SNMPGet (3) 1.3.6.1.2.1.2.2.1.8.3 on 
172.17.243.1 
Sunday, June 29, 2008 5:28:14 PM SNMP took 79 ms(350) 
Sunday, June 29, 2008 5:28:14 PM CZPG VzB 1ry 
Sunday, June 29, 2008 5:28:14 PM SNMPGet (3) 1.3.6.1.2.1.2.2.1.8.2 on 
172.17.244.1 
Sunday, June 29, 2008 5:28:14 PM SNMP took 31 ms(337) 
Sunday, June 29, 2008 5:28:14 PM DEDU VzB 1ry 
Sunday, June 29, 2008 5:28:14 PM SNMPGet (3) 1.3.6.1.2.1.2.2.1.8.8 on 
172.17.246.2 
Sunday, June 29, 2008 5:28:14 PM SNMP took 15 ms(334) 
Sunday, June 29, 2008 5:28:15 PM DEDU VzB 2ry 
Sunday, June 29, 2008 5:28:15 PM SNMPGet (3) 1.3.6.1.2.1.2.2.1.8.2 on 
172.17.246.3 
Sunday, June 29, 2008 5:28:15 PM SNMP took 31 ms(335) 
Sunday, June 29, 2008 5:28:15 PM GBFE VzB Solo 
Sunday, June 29, 2008 5:28:15 PM SNMPGet (3) 1.3.6.1.2.1.2.2.1.8.8 on 
172.17.255.1 
Sunday, June 29, 2008 5:28:15 PM SSunday, June 29, 2008 5:54:48 PM Woodstone 
Servers Alive version 6.1.2249.3 
Sunday, June 29, 2008 5:54:48 PM Running on Microsoft Windows Server 2003 
Family Standard Edition (3790) Service Pack 2 (32 bits) 
Sunday, June 29, 2008 5:54:48 PM Using C:\Documents and Settings\Default 
User\My Documents\Servers Alive\temp as temp directory for HTTP(S) checks 
Sunday, June 29, 2008 5:54:48 PM Threading is set to TRUE 
Sunday, June 29, 2008 5:54:48 PM Oracle 
Core40.dll/core35.dll/oracore8.dll/oracore9.dll/oracore10.dll library not 
available 
Sunday, June 29, 2008 5:54:48 PM No SQL libs found! 
Sunday, June 29, 2008 5:54:48 PM Netware library's not available 
Sunday, June 29, 2008 5:54:48 PM DUN installed and available for SA 
Sunday, June 29, 2008 5:54:58 PM Check cycle starts ( 1- 1) 
Sunday, June 29, 2008 5:54:58 PM EDC Netbotz 
Sunday, June 29, 2008 5:54:58 PM PING DEBUG: event start for ID= 0 pingID=  273 

Checks normally run every 2 minutes - I have a secondary SA box checking the 
primary, and if it detects that a key output file has not been updated for more 
than 20 minutes, it reboots the primary box. 

Nothing in the Windows event logs. 

Currently running 6.1.2249. 

Any suggestions for how to troubleshoot this? 

Ian 
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
Ad eundum quo nemo ante iit 
______________________________________________________________________________


Any opinions expressed in this email are those of the individual and not 
necessarily of the Company. This email and any files transmitted with it, 
including replies and forwarded copies (which may contain alterations) 
subsequently transmitted from the Company are confidential and solely for the 
use of the intended recipient. It may contain material protected by legal 
privilege. If you are not the intended recipient or the person responsible for 
delivering to the intended recipient, be advised that you have received this 
email in error and that any use is strictly prohibited.
Please notify the sender immediately of the error and delete any copies of this 
message

Warning: Although the Company has taken reasonable precautions to ensure that 
no viruses are present in this e-mail, the Company cannot accept responsibility 
for any loss or damage arising from the use of this e-mail or attachments.


To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
[email protected]
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 



To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
[email protected]
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 


______________________________________________________________________________


Any opinions expressed in this email are those of the individual and not 
necessarily of the Company. This email and any files transmitted with it, 
including replies and forwarded copies (which may contain alterations) 
subsequently transmitted from the Company are confidential and solely for the 
use of the intended recipient. It may contain material protected by legal 
privilege. If you are not the intended recipient or the person responsible for 
delivering to the intended recipient, be advised that you have received this 
email in error and that any use is strictly prohibited.
Please notify the sender immediately of the error and delete any copies of this 
message

Warning: Although the Company has taken reasonable precautions to ensure that 
no viruses are present in this e-mail, the Company cannot accept responsibility 
for any loss or damage arising from the use of this e-mail or attachments.


To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
[email protected]
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 



To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
[email protected]
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 


______________________________________________________________________________


Any opinions expressed in this email are those of the individual and not 
necessarily of the Company. This email and any files transmitted with it, 
including replies and forwarded copies (which may contain alterations) 
subsequently transmitted from the Company are confidential and solely for the 
use of the intended recipient. It may contain material protected by legal 
privilege. If you are not the intended recipient or the person responsible for 
delivering to the intended recipient, be advised that you have received this 
email in error and that any use is strictly prohibited.
Please notify the sender immediately of the error and delete any copies of this 
message

Warning: Although the Company has taken reasonable precautions to ensure that 
no viruses are present in this e-mail, the Company cannot accept responsibility 
for any loss or damage arising from the use of this e-mail or attachments.


To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
[email protected]
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 



To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
[email protected]
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 


______________________________________________________________________________


Any opinions expressed in this email are those of the individual and not 
necessarily of the Company. This email and any files transmitted with it, 
including replies and forwarded copies (which may contain alterations) 
subsequently transmitted from the Company are confidential and solely for the 
use of the intended recipient. It may contain material protected by legal 
privilege. If you are not the intended recipient or the person responsible for 
delivering to the intended recipient, be advised that you have received this 
email in error and that any use is strictly prohibited.
Please notify the sender immediately of the error and delete any copies of this 
message

Warning: Although the Company has taken reasonable precautions to ensure that 
no viruses are present in this e-mail, the Company cannot accept responsibility 
for any loss or damage arising from the use of this e-mail or attachments.


To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
[email protected]
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list.

Reply via email to