On Sat, Jul 20, 2013 at 9:34 AM, <sua...@cimat.mx> wrote: > Hi, > > In my projects in cloud sage I have had some problems. By now I cannot open > my already created worksheets. > Keeps saying "unable to open name.sagews".Nevertheless I can run terminal and > see files. Some times the same happens with the complete file, I'm unable to > see it, then I stop working and when I come back after hours everything is > normal.
This is certainly a bug. > So, I was wondering if there's something I can do when this happen. (1) Email me ASAP when this happens: wst...@gmail.com, or email the list. It's useful if you tell me the project id, which is listed in the upper right corner of project settings. (2) You can try clicking the "Restart --> Project Server" button in project settings, and see if that fixes things. (3) Try refreshing the page and try again, and see if that helps. > Or do you have any idea why this happens? > Maybe I should mention, in this project I'm working with sage code source. That could be relevant. It might also be that the default timeout that I use to decide on success of opening a file is too small, given your network connection. What does the upper right corner of the screen typically say for you? For example, right now for me it says: "websocket; 95ms". I've done all my development and testing of the Sagemath Cloud with a pretty fast internet connection, and may have made some default timeout way to short somewhere. -- William > > Cheers, > Verónica > > -- > You received this message because you are subscribed to the Google Groups > "sage-support" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to sage-support+unsubscr...@googlegroups.com. > To post to this group, send email to sage-support@googlegroups.com. > Visit this group at http://groups.google.com/group/sage-support. > For more options, visit https://groups.google.com/groups/opt_out. > > -- William Stein Professor of Mathematics University of Washington http://wstein.org -- You received this message because you are subscribed to the Google Groups "sage-support" group. To unsubscribe from this group and stop receiving emails from it, send an email to sage-support+unsubscr...@googlegroups.com. To post to this group, send email to sage-support@googlegroups.com. Visit this group at http://groups.google.com/group/sage-support. For more options, visit https://groups.google.com/groups/opt_out.
