Jason, Thanks for the reply. Here's what I asked my students to do:
1. Open Firefox and from the Tools menu, choose Add-ons. 2. Click the Get Add-ons tab, search for Firebug, and install it. There should now be a little bug in the lower-right corner of your Firefox window. 3. Go to sagenb.org, log in, and open up a worksheet. 4. Click the little bug from step 2 to open up the Firebug pane at the bottom. 5. Click on the tab entitled "Net" in that pane. If it's not enabled, use the little drop-down menu to enable it. 6. Click the reload button on the page, and you should see lots of activity happen in the firebug window. 7. Look through that activity to see if you can see anything that mentions "TinyMCE" (it may be, for instance, a line like "GET tiny_mce.js".) The first reply I got said this: I did all of the steps and in the Firebug window. There are two lines that say "GET tinymce.js" and "GET tiny_mce.js." Both say "304 Not Modified" after them. The text box still does not come up in Sage. (By "text box" here she means the TinyMCE editor.) Does this help you with diagnosis? Thanks! Nathan On Jan 22, 9:14 pm, Jason Grout <jason-s...@creativetrax.com> wrote: > Nathan Carter wrote: > > I asked a student with this problem to try TinyMCE on its example > > page, here. > > http://tinymce.moxiecode.com/examples/full.php > > She reports that the editor on that page works fine for her. So it > > doesn't appear to be a problem in TinyMCE itself. Rather, perhaps, > > how it's getting created/launched from the Sage notebook? > > > What aspects of the user's system do we think will impact this? Since > > I have Vista machines of two types (my department secretary's, on > > which the Sage editor works, and my students', on which it doesn't) I > > could help track down (and maybe solve) the problem if I knew what > > were the relevant properties of these systems I should be comparing. > > Any thoughts? > > I wonder if tinymce is even getting loaded. Can you install firebug and > load the page and click on the network tab in firefox? Is the > tinymce javascript loading when the page loads? > > Thanks, > > Jason > > -- > Jason Grout -- To post to this group, send email to sage-support@googlegroups.com To unsubscribe from this group, send email to sage-support+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sage-support URL: http://www.sagemath.org