Email h...@sagemath.com with a link to a jupyter notebook am that has this
problem.

On Monday, March 7, 2016, Robert <robert.talb...@gmail.com> wrote:

> My students are using (the free accounts on) SageMath Cloud this semester
> and we've had repeated instances of getting a "500 internal server error"
> when trying to download a Jupyter notebook as PDF (File > Download As > PDF
> via LaTeX). I've tried to replicate this issue but I cannot isolate what
> might be causing it if it's on the student's end. Some students never see
> this; some students get it every single time regardless. I was just
> wondering if anyone has an insight as to what could cause this error so we
> know where to look. Is it a SMC issue, something with nbconvert, something
> that could be within the students' notebooks that triggers the error, etc.?
>
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