On 16 avr, 16:20, Jason Grout <jason-s...@creativetrax.com> wrote:
> On 4/16/11 8:40 AM, Robert Bradshaw wrote:
>
> > Quite honestly, when have a bug to report, if I can't finish the
> > transaction right away then it's unlikely I'll go through the hoops
> > and report the bug later (unless the bug is really important). This is
> > especially true if I have to wait for a human to enter the loop, so we
> > want to have the barrier as low as possible.
>
> +1

I feel the same. During Sage Days 28, we got a lot of new users
who had never used Sage before, nor posted to sage-support or
any Sage list, and we got them all to register to the trac server
and file a small problem in Sage.

> > Ideally, anyone could file a bug on trac (or a similar system), and
> > only after they're moderated do they become visible. After a number
> > (maybe even one) ticket is accepted, the moderation would then be
> > lifted.

+1

> > Another option would be to only allow automatic account
> > creation for emails seen on sage-[devel|support], which could be
> > easily automated, perhaps with email verification (a link sent out).
> > Does anyone know if trac can be set up like that? +1 to a
> > sage-trac-admin group which could easily handle the rest. The hurdle
> > to jump would be someone else vouching for them or a bug to report or
> > an (intelligent) comment/fix to an existing bug, which is why anyone
> > would want an account anyways. I really don't think the bar needs to
> > be raise that high to filter out the spammers--I don't think we're big
> > enough to attract more than the semi-automated shotgun-approach
> > attack.
>
> How about this plugin:
>
> https://software.sandia.gov/trac/fast/wiki/TicketModerator
>
> and/or this:
>
> http://trac.edgewall.org/wiki/SpamFilter
>
> I agree with Robert that a moderation approach is better than a huge
> waiting period to get a trac account.  After a person is moderated once
> or twice with decent bug reports, they could be added to the
> non-moderated users.

+1

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