Ok, it is fixed and re-deployed:
https://github.com/sagemath/sage_trac_plugin/commit/1ff66702f0f1a10a2cca50e9a728493d6ced791e

On Fri, Feb 26, 2021 at 5:31 PM E. Madison Bray <erik.m.b...@gmail.com> wrote:
>
> Let me save you guys some time and say I deployed a new version of the 
> sage_trac plug-in today. It worked on all my tests but apparently there is a 
> weird case where it doesn't.
>
> On Fri, Feb 26, 2021, 16:46 Dima Pasechnik <dimp...@gmail.com> wrote:
>>
>>
>>
>> On Fri, 26 Feb 2021, 15:42 John Cremona, <john.crem...@gmail.com> wrote:
>>>
>>> On Fri, 26 Feb 2021 at 15:33, Dima Pasechnik <dimp...@gmail.com> wrote:
>>> >
>>> > open a gitlab or github issue
>>>
>>> Do you mean here:  https://github.com/sagemath/sage/issues ?
>>
>>
>> yes - or in a fork
>>>
>>>
>>>
>>>
>>> John
>>>
>>>
>>> >
>>> > it feels like a good day to finally abandon this tzores and migrate to 
>>> > something working without constant hassle, and which is not a money sink.
>>> >
>>> > CNRS, ping?
>>> >
>>> >
>>> > On Fri, 26 Feb 2021, 15:26 John Cremona, <john.crem...@gmail.com> wrote:
>>> >>
>>> >> Too bad, I'll just have to start the weekend early!   By now I have
>>> >> nearly forgotten what ticket I wanted to open anyway...
>>> >>
>>> >> John
>>> >>
>>> >> On Fri, 26 Feb 2021 at 14:56, Dima Pasechnik <dimp...@gmail.com> wrote:
>>> >> >
>>> >> > On Fri, Feb 26, 2021 at 11:55 AM John Cremona <john.crem...@gmail.com> 
>>> >> > wrote:
>>> >> > >
>>> >> > > https://trac.sagemath.org/newticket  now raises an error:
>>> >> > >
>>> >> > > Trac detected an internal error:
>>> >> > > KeyError: u'ticket_branch'
>>> >> >
>>> >> > reboot did not help. :-(
>>> >> >
>>> >> > The earliest such an error from log (they all look the same)
>>> >> >
>>> >> > KeyError: u'ticket_branch'
>>> >> > 2021-02-26 10:19:24,568 Trac[main] ERROR: Internal Server Error:
>>> >> > Traceback (most recent call last):
>>> >> >   File "/usr/local/lib/python2.7/dist-packages/trac/web/main.py", line
>>> >> > 587, in _dispatch_request
>>> >> >     dispatcher.dispatch(req)
>>> >> >   File "/usr/local/lib/python2.7/dist-packages/trac/web/main.py", line
>>> >> > 266, in dispatch
>>> >> >     iterable=chrome.use_chunked_encoding)
>>> >> >   File "/usr/local/lib/python2.7/dist-packages/trac/web/chrome.py",
>>> >> > line 1112, in render_template
>>> >> >     stream |= self._filter_stream(req, method, filename, stream, data)
>>> >> >   File "/usr/local/lib/python2.7/dist-packages/genshi/core.py", line
>>> >> > 133, in __or__
>>> >> >     return Stream(_ensure(function(self)), serializer=self.serializer)
>>> >> >   File "/usr/local/lib/python2.7/dist-packages/trac/web/chrome.py",
>>> >> > line 1398, in inner
>>> >> >     data)
>>> >> >   File 
>>> >> > "/usr/local/lib/python2.7/dist-packages/sage_trac/ticket_box.py",
>>> >> > line 155, in filter_stream
>>> >> >     link_url = status_badge['link_url'].format(**format_vars)
>>> >> > KeyError: u'ticket_branch'
>>> >> >
>>> >> >
>>> >> >
>>> >> >
>>> >> > >
>>> >> > > John
>>> >> > >
>>> >> > > --
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