I received an email today:
[email protected] attempted to create a ticket via email in the queue
Incident Reports; you
might need to grant 'Everyone' the CreateTicket right.
Yet, I've double checked the permissions:
I have both items checked for Privileged an Unprivileged as well.
"[email protected]" doesn't exist in the system as a user (yet).
What am I missing?
--
Best regards,
Steve
Stephen H. Switzer
President & Chief Technical Consultant
[email protected] <mailto:[email protected]>
*Main:*
*Cell:*
+1 (585) 298-9420 *Ext:* 7001
+1 (585) 202-8312
Support Desk:
[email protected] <mailto:[email protected]>
*Fax:*
+1 (585) 625-0020
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The ASCII Group Xorcom Certified Dealer
---------
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
* Los Angeles - January 9-11 2017
