On Nov 18, 2016, at 11:40 AM, Alex Hall
<[email protected]<mailto:[email protected]>> wrote:
Hi all,
I have the timezone set in SiteConfig how it came by default, and /etc/timezone
on my server is correct. Yet, I've just noticed that times in RT are GMT, not
Eastern like they should be. I only just noticed this, but I'm told it has been
an ongoing problem. That means I don't know what I might have changed, or when.
Is there more to the timezone than letting RT pick it up from /etc/timezone? Do
I need to worry about setting MySQL somehow? The file is 644, so is readable by
everyone. Thanks.
This is probably already set in the shipped configuration in etc/RT_Config.pm
as follows but you can override it in etc/RT_SiteConfig.pm
$Timezone
$Timezone is the default timezone, used to convert times entered by
users into GMT, as they are stored in the database, and back again;
users can override this. It should be set to a timezone recognized
by your server.
eg:
Set($Timezone, "US/Eastern");
--
Landon Stewart
Lead Analyst - Abuse and Security Management
INTERNAP ®
📧 [email protected]<mailto:[email protected]>
🌍 www.internap.com<http://www.internap.com>
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