Hi Alex, On Fri, Sep 23, 2016 at 7:07 AM, Alex Hall <[email protected]> wrote: > Strange... I get an exit code of 255 on my FCGI server with the extension > enabled.
Hmmm. Enabling extensions shouldn't be too complicated. There is nothing tricky going on. If I comment out the lines in my Plugins file and update > siteconfig, I get no error code, but the server immediately quits silently. > There's nothing in any log to tell me what's going on, at least that I can > find. Is there a foreground option for your FCGI server? Run it through strace? strace -f /some/path/to/your/fcgi-server RT was working perfectly until I installed and enabled the > PriorityAsString extension, though I don't know if the install itself or the > attempt to modify my settings did it. Check the actual siteconfig file after running your update-rt-siteconfig. % view /etc/request-tracker4/RT_SiteConfig.pm and see if the PriorityAsString is commented out or not. > Is there a way to remove an extension so I can start over? You'd remove the files on disk. I'm not sure if the makefile that is generated has an uninstall target. Now that we're talking about it, did you use the RTHOME variable to set your RT libs when generating the makefile for the extension? % tar xvfz some-rt-extension.tar.gz % cd some-rt-extension % RTHOME=/usr/share/request-tracker4/lib perl Makefile.PL I installed using > the commands on its homepage, not CPAN, so I don't know if that caused a > problem. I don't see any uninstall/remove commands on the plugin's page, but > maybe there's a standard way using Perl commands that I don't know? If there were a standard way, then it would be the makefile that gets generated would have an uninstall target. -m --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
