On Sat, 2016-07-16 at 10:35 +0530, Nilesh wrote: > On Sat, 2016-07-16 at 06:59 +0200, René Seindal wrote: > > > > You have the misspelling > > SerivceBusinessHours > > in there. > Fixed that & restarted the processes. Still same behaviour observed. Ticket > with > SLA of 3 days gets assigned a due date of 5th August! :-S
This seems to be a bug in Business::Hours module, as I'm getting same results - tested with an independent script using same configuration that I posted in this is list earlier. --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
