Andy, thank you very much for the reply. Still I do not quite understand what I do. For example, I want to change the default https to http on port 8080. This is the configuration that I have and currently does not work:
On RT_SiteConfig.pm: Set( $rtname, 'ticket2.sva.cl'); Set( $Organization, 'entel.sva.cl'); Set( $Timezone, 'America/Santiago'); Set( $WebDomain, 'ticket2.sva.cl'); Set( $WebPort, 8080); Set( $WebPath, ''); Set( $DisableGD, 0); Set( $WebURL, 'http://ticket2.sva.cl:8080'); 1; On httpd.conf: Listen 8080 <VirtualHost *:8080> ServerName ticket2.sva.cl Redirect / http://ticket2.sva.cl:8080 </VirtualHost> Saludos. Fernando Alberto Veloso Fuentes _Ingeniero de Plataformas Tecnología y Operaciones - Entel Amunátegui 20 piso 14 - Chile Tel. (56 2) 23603144 fvel...@entel.cl<mailto:fvel...@entel.cl> De: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] En nombre de Andy Smith Enviado el: martes, 12 de julio de 2016 10:56 Para: rt-users@lists.bestpractical.com Asunto: Re: [rt-users] change default https to http Hi Fernando, changing between HTTP and HTTPS is configured in your web server. The only thing you can configure in RT is the URL and port RT uses for links in the GUI and that it puts in emails as links, which obviously need to match how you have your web server configured in order for the links to work. Ie see WebBaseURL and WebPort here: https://docs.bestpractical.com/rt/4.2.12/RT_Config.html thanks, Andy. ________________________________ Este correo es dirigido solo a las personas que aparecen como destinatarios y puede contener información confidencial o privilegiada. Si usted recibió este correo por error, por favor notificar inmediatamente al emisor y elimine el correo original. Cualquier otro uso de este correo esta prohibido. ********************************************************************************************* This message is for the designated recipient only and may contain privileged or confidential information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email is prohibited.
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