Hi Jon, great! thanks for the tip! By adding the Lifecyle config to RT_SiteConfig and adding a line:
# loc{label}
'stalled -> resolved' => { label => 'Resolve', update => 'Comment' },
I've got the menu item I wanted :)
many thanks, Andy.--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
