nevermind, the problem was solved by updating /Ticket/Update.html
Thanks On Mon, Jun 27, 2016 at 1:16 PM, Hugo Escobar <[email protected]> wrote: > Hi, > > We are upgrading from 4.2.9 to 4.4.0 > > The error in the attached image results when attempting to upgrade a > ticket, > > url: > http://ticket/Ticket/Update.html?Action=Respond&DefaultStatus=rejected&id=833 > > Remarks: > 1.- A file with the same name exists in another location: > > $ find . -name 'ShowSimplifiedRecipients' > ./share/html/Helpers/ShowSimplifiedRecipients > > $ ls -l Helpers/ShowSimplifiedRecipients > -rw-r--r-- 1 root bin 6277 Jun 20 14:15 Helpers/ShowSimplifiedRecipients > > 2.- No error messages or any clue in log files about what could be > happening > > 3.- There is no customization of such component in 'local/html' > > > [image: Inline image 1] > > Any help will be appreciated > > -- > Regards, > > Hugo Escobar > > <http://www.associationfinancialservices.com/> > > 4770 Biscayne Blvd, Ste 700 > Miami, FL 33137 > > main: 305.677.0022 > support: 305.921.4620 > email: [email protected] > > Follow us on Facebook and Linked-In > <http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864> > <http://www.linkedin.com/companies/1006276> > > NOTICE: This email and any attachment to this email may contain > confidential information. If you are not the intended recipient, you must > not review, retransmit, convert to hard copy, photocopy, use or disseminate > this email or any attachments to it. If you have received this email in > error, please notify us immediately by return email and delete this > message. Please note that if this email contains a forwarded message or is > a reply to a prior message, some or all of the contents of this message or > any attachments may not have been produced by our firm. *As our firm may > be deemed a debt collector, if your payment is in default, we may be > attempting to collect a debt on behalf of the association, and any > information obtained may be used for that purpose.* > -- Regards, Hugo Escobar <http://www.associationfinancialservices.com/> 4770 Biscayne Blvd, Ste 700 Miami, FL 33137 main: 305.677.0022 support: 305.921.4620 email: [email protected] Follow us on Facebook and Linked-In <http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864> <http://www.linkedin.com/companies/1006276> NOTICE: This email and any attachment to this email may contain confidential information. If you are not the intended recipient, you must not review, retransmit, convert to hard copy, photocopy, use or disseminate this email or any attachments to it. If you have received this email in error, please notify us immediately by return email and delete this message. Please note that if this email contains a forwarded message or is a reply to a prior message, some or all of the contents of this message or any attachments may not have been produced by our firm. *As our firm may be deemed a debt collector, if your payment is in default, we may be attempting to collect a debt on behalf of the association, and any information obtained may be used for that purpose.*
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
