Apologies foilks. The error was due to compilation issues in my Users_Local.pm file.
On Thu, Jun 16, 2016 at 7:44 PM, aniket tripathy <[email protected]> wrote: > Hi All, > > We are using RT 4.4.0 in our organization. As part of some custom > development, we installed Hook-LexWrap-0.25 using cpan. > > We are getting the following error on starting the rt-server after > installing the Hook::LexWrap module > > "Unknown encoding 'UTF-8' at /opt/requestTracker/sbin/../lib/RT.pm line > 270." > > > Once we omit the Users_Local.pm file which uses the LexWrap module, > rt-server starts up fine. > > We are perl newbies. Did we miss something during installation of module > or is there any dependency issues between RT 4.4.0 and Hook-LexWrap-0.25? > > Thanks. >
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