With a fairly new version of RT (at least 4.2), you should be able to add:
Content-Type: text/html and send html. On 5/12/16 3:02 AM, Joel Bergmark wrote:
Hi, Is there a way to get the REST API create tickets with HTML instead of plain text? Were creating tickets fine and we can create tickets from the Webui with html, but not via the API where we inject information including html code but only ends up as plain. Thanks --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
